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Added 5 mins ago
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$100,000 to $120,000 CAD / year
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Havergal

Dining Hall Supervisor

Sackville, NB, E4L 1H4, Canada

Job type: Part-time
Posting language: English
Posted: Sep 28, 2026

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Original job description

We are seeking an energetic and customer-focused Dining Hall to oversee daily operations at our all-you-can-eat dining venue. The successful candidate will lead front-of-house staff, ensure exceptional customer service, maintain food quality standards, and support efficient restaurant operations during afternoon, evening, and weekend shifts.

Key Responsibilities

Operations Management

Supervise nightly Caferteria operations to ensure smooth and efficient service.
Monitor dining room, buffet stations, and service areas to maintain cleanliness and presentation standards.
Ensure compliance with food safety, sanitation, and health regulations.
Assist with opening, shift change, and closing procedures.

Team Leadership

Lead, motivate, and coach front-of-house staff to deliver excellent customer service.
Coordinate staff assignments and monitor performance throughout shifts.
Train new employees on service standards, company policies, and procedures.
Foster a positive and professional work environment.

Customer Service

Greet guests and ensure a welcoming dining experience.
Resolve customer concerns and complaints promptly and professionally.
Monitor guest satisfaction and take corrective action when necessary.
Support team members during peak service periods.

Food & Quality Control

Ensure buffet stations are properly stocked, clean, and visually appealing.
Monitor food quality, freshness, and portion control standards.
Communicate with kitchen staff regarding replenishment and guest feedback.
Assist in reducing food waste while maintaining excellent product availability.

Administrative Duties

Support scheduling, attendance tracking, and labor management.
Complete shift reports and communicate operational updates to management.
Assist with inventory checks and supply ordering when required.
Handle cash management and point-of-sale procedures as assigned.

Qualifications

Previous supervisory experience in a restaurant, buffet, hospitality, or food service environment preferred.
Strong leadership and team-building skills.
Excellent customer service and conflict-resolution abilities.
Ability to work effectively in a fast-paced environment.
Knowledge of food safety and sanitation practices.
Strong communication and organizational skills.
Ability to stand and walk for extended periods.

Schedule Requirements

Availability to work afternoons, evenings, weekends, and holidays as required.
Flexible schedule to support operational needs and peak business periods.

Key Competencies

Leadership and accountability
Customer-focused mindset
Problem-solving and decision-making
Time management and organization
Attention to detail
Ability to multitask under pressure

Compensation & Benefits

Competitive hourly wage based on experience.
Opportunities for advancement and professional development.
Employee meal discounts

Apply About employer

More about this job

Responsibilities

The Dining Hall Supervisor oversees daily front-of-house operations, ensuring high standards of food quality, cleanliness, and customer service. They are responsible for leading and training staff, managing shift logistics, and maintaining compliance with health and safety regulations.

Requirements

Candidates should have previous supervisory experience in a food service or hospitality environment and strong leadership capabilities. Proficiency in food safety practices and the ability to work a flexible schedule including weekends and holidays are required.

Skills

Operations management
Team leadership
Customer service
Food safety
Sanitation
Conflict resolution
Staff training
Inventory management
Cash management
Point-of-sale systems
Scheduling
Communication
Organizational skills
Multitasking
Problem-solving
Attention to detail

Benefits

Employee meal discounts
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Dining Hall Supervisor
Operations Management
Front-of-house
Customer Service
Food Safety
Sanitation
Team Leadership
Staff Training
Buffet Management
Inventory Checks
Cash Management
Point-of-Sale
Scheduling
Hospitality
Food Service
Conflict Resolution
Quality Control
Health Regulations
Shift Management

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