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Added 16 mins ago
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- Full-time
Ensure effective delivery of Strategic Sourcing Group (SSG) services to business partners
Added 16 mins ago
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Personal Banking Associate (Part time, 18.75h)- Montée Paiement, Gatineau
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- Part-time
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Added 16 mins ago
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Personal Banking Associate (Full time)- Lachenaie
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…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
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Personal Banking Associate - Pierrefonds sources (15 hours)
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Added 18 mins ago
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Added 18 mins ago
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…performance, and continuous improvement of cloud infrastructure services while maintaining strong relationships with clients and key…
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Added 1 hour ago
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Richemont
Toronto, ON
- Full-time
…communities. Our objective is to create the most exceptional client experience with the most productive environment and team. Doing so with consistency across the network – giving our…
Added 1 hour ago
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- Full-time
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Added 1 hour ago
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Site Security Manager
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- $95,000 to $105,000 CAD / year
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Recreation Therapy Associate - Long Term Care
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NS · Glace Bay, NS
- Full-time
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Recreation Therapy Associate - Rehabilitation & Supportive Care Services
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Added 1 hour ago
Customer Experience Associate - London Main (30 hours/week) (18 months contract)
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As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 2 hours ago
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Directeur(trice) expérience client
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…Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following policies. CXMs will provide input to the Store…
Added 2 hours ago
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Associate Director - Security Finance
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Work closely with the Securities Finance Trading Desk to support execution, liquidity management, client servicing and business growth initiatives.
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Toronto, ON
- Full-time
As a Sales Associate supporting the Asian market, you will play a key role in promoting iA’s investment products, including segregated funds, high-interest savings accounts (HISAs), and…
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Associé aux ventes internes II - Inside Sales Associate II
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Added 2 hours ago
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Events Assistant
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Toronto, ON
- Full-time
Represent client brands at live events, pop-up shops, retail activations, trade shows and promotional campaigns
Added 2 hours ago
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Personal Banking Associate
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As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Added 3 hours ago
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Associate, Cost Monitoring
Newmark
Toronto, ON
- Full-time
Newmark seeks an Associate, Loan Monitoring for our Development Advisory Team within Toronto Office. Reporting to the Director, you will collaborate with the management team on diverse…
Added 3 hours ago
Recreation Therapy Associate - Long Term Care
Nova Scotia Health and IWK Health
Big Glace Bay, NS · Glace Bay, Nova
Reporting to the Resident Care Manager, and under the supervision of a therapist, the Recreation Therapy Associate is a member of the health care team, providing support to clients and…

Havergal

General Manager

Toronto, ON, Canada
NORTH YORK, ON, M5N 2H9, Canada

The salary range for this position is $75,000 to $80,000. · Full-time

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Job details

Pay: The salary range for this position is $75,000 to $80,000.
Job type: Full-time
Posting language: English
Posted: Oct 6, 2026

Original job description

The salary range for this position is $75,000 to $80,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role.Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

The General Manager is responsible for all aspects of the operation including: budgeting, financial management and weekly analysis, implementation and ongoing success of retail and marketing programs, catering services, and branded concepts.

Now, if you were to come on board as a General Manager, we’d ask you to do the following for us:

Manage staff and day-to-day operation to ensure all contractual service levels are met and maintained in all areas including administration, staffing/scheduling, client/customer relations, service and food quality.
Complete all financial reporting including payroll, period summaries and sales reports in a timely and accurate manner, maintain appropriate budgetary, cost and inventory controls.
Human Resource and Labour Relations management including complete administrative and personnel files, collective agreement, hiring, training and discipline.
Assist with menu management, food cost controls and production including monitoring and evaluating meals and service to ensure established standards are maintained for both quality and quantity of all meals and snacks.
Train, develop and lead a team of associates capable of providing great customer service.
Manage the day-to-day operations of the unit by delegating work and providing direction to staff, ensure that all tasks are completed to deliver services and production at the expected level.
Ensure accurate submissions in Compass systems.
Observe typical meal service; evaluate food for taste, temperature, appearance, and portion size; investigate complaints regarding unit operation and effect satisfaction solutions.
Be accountable for client and customer relationship building.
Ensure catering services are delivered at the expected level and in a timely manner.
Operate in accordance with collective bargaining agreements, ensuring equitable administration of human resources policies and procedures to facilitate effective employee relations; manage associate files.
Ensure strict compliance of Compass Quality Assurance and Health and Safety Programs, initiate corrective action as required.
Train, develop and lead a team of associates capable of providing great customer service.
Ensure marketing assets and promos are visibly displayed and documented with photos, as stipulated by in-unit marketing and student engagement calendar.
Other duties as assigned by District Manager.

Now, if you were to come on board as one of our General Managers, we’d ask you to do the following for us:

Post-secondary education with at least 5 years of foodservice or related management experience in an equivalent, branded retail food service environment; multi-unit management experience is a must.
Advanced Food Service Training (AFST) plus Level 1 and 2 Health and Safety Certification training (or willing to complete within 90 days of hire).
Strong catering experience, including demonstrated experience hosting large events.
Strong experience dealing with labour relations issues.
Proven financial management skills, including ability to control product and labour costs on a weekly basis.
Solid written and verbal communication skills
Strong management and organizational skills, capable of motivating, leading and developing associates.
Excellent client relationship and communication skills.

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More about this job

Responsibilities

The General Manager is responsible for overseeing all operational aspects, including financial management, budgeting, and the implementation of retail and marketing programs. They must also manage staff, ensure high service and food quality standards, and maintain strong client and customer relationships.

Requirements

Candidates must possess post-secondary education and at least 5 years of management experience in a branded retail food service environment, with specific expertise in multi-unit management. Additionally, applicants should have strong financial acumen, experience with labour relations, and relevant food safety and health certifications.

Skills

Budgeting
Financial management
Staff management
Catering services
Labour relations
Food cost control
Inventory control
Customer service
Team leadership
Health and safety compliance
Quality assurance
Marketing program implementation
Payroll management
Client relationship building
Strategic planning

Benefits

Group benefits
Employer RRSP contributions
Discretionary bonus
Incentive programs

Visa sponsorship

Not detected in the job text

Keywords

General Manager
Foodservice
Retail
Budgeting
Financial reporting
Payroll
Inventory control
Labour relations
Collective agreement
Catering
Quality assurance
Health and safety
Multi-unit management
Customer service
Marketing
Staff scheduling
Performance management
Operations management
Food cost control
Client relations

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