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Added 1 hour ago
R
Stage - Hiver 2027 - Gestion et analyse de données clients / Internship - Winter 2027 - Customer Master Data Analysis and Management
RTX
Longueuil, QC
- Full-time
…Digitales et relèvera du gestionnaire des données clients (Customer Registration and Master Data, ou CMD). CMD est une équipe multiculturelle composée d'analystes et de gestionnaires de…
Added 1 hour ago
R
Analyse de défaillance - Ingénieur métallurgiste / Failure analysis - Metallurgical engineer
RTX
Longueuil, QC
- Full-time
Added 1 hour ago
B2B Sales Assistant Manager
Teleperformance
Toronto, ON · TPCA Toronto
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and…
Added 1 hour ago
OEM National Account Manager
Siemens
AB · Toronto, ON · Ottawa, ON · Oakville, ON · Montreal, QC · Vancouver, BC · Calgary, AB
We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change…
Added 1 hour ago
R
Senior Product Manager, RLD Intelligence
RLDatix
Toronto, ON
- Full-time
We're searching for a Chicago-based Senior Product Manager, RLD Intelligence to join our Product Management team, so that we can transform our unified data platform into intelligence,…
Added 1 hour ago
T
Business Development Manager – BNext AI
TBDC
Brampton, ON
- Full-time
We are looking for an energetic, well-connected and highly proactive Business Development Manager to
Added 1 hour ago
Business Development Manager
Insight Enterprises, Inc.
Toronto, ON
Follow up on partner-provided lead lists with a feedback mechanism to determine success of campaigns. Track, measure and report on success of call campaigns.
Added 1 hour ago
Senior Financial Analyst
Rogers Communications
Toronto, ON
…rewarding career at Rogers and be a driving force behind our success…
Added 1 hour ago
Directeur/trice de l'approvisionnement indirect / Indirect Procurement Manager
Univar Solutions
Dorval, QC
About the position: The Indirect Procurement Manager is responsible for developing and executing sourcing, category management, supplier management, and contract strategies that deliver…
Added 1 hour ago
LD
Store Pricing Coordinator
London Drugs Limited
Vancouver, BC
- $18.25 to $21.58 CAD / hour
- Other
…takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities…
Added 1 hour ago
LD
Store Systems and Administration
London Drugs Limited
Vancouver, BC
- $18.25 to $21.58 CAD / hour
- Other
…takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities…
Added 1 hour ago
SI
Lead Product Analyst
Scribd, Inc.
Toronto, ON · Vancouver, BC
- Full-time
…every employee is empowered to take action as we prioritize the…
Added 1 hour ago
WI
Manager, Health, Safety, & Environmental (HSE)
Waiward Industrial LP
Edmonton, AB
- Other
…unsurpassed level of service. Waiward’s historical and future success is grounded in our collective commitment to our core…
Added 1 hour ago
RB
Senior Manager, Royal Distinction Associates
Royal Bank of Canada
Montreal, QC
- Full-time
The Senior Manager of Associates will lead a team of Associates in delivering Direct Investing expertise and superior client experiences to RBC DI's highest-value clients.
Added 1 hour ago
IW
Warehouse/Yard Associate
ICONIX Waterworks
Winnipeg, MB
- Other
Picking, pulling, and preparing customer orders from inventory
Added 1 hour ago
FB
Produce Production Assistant Manager
Farm Boy Inc.
Burlington, ON
- From $21.5 CAD / hour
- Full-time
…fresh shopping experience by partnering with the Department Manager to drive strong operational results. With a customer-first mindset and hands-on leadership approach, you’ll help maintain…
Added 7 hours ago
FI
Principal Software Engineer - Zynque
Fulfillment IQ
Toronto, ON
- Full-time
Owned the scaling of a production SaaS or data platform through rapid customer growth: hardening, re-architecture under load, and maturing an early product to enterprise grade
Added 7 hours ago
TP
LSM - PT Weekend Concierge
Tor Properties Management Inc.
Salmon Arm, BC
- $21.5 CAD / hour
- Part-time
Under the direction of the General Manager, the Concierge greets families and visitors to the residence.
Added 7 hours ago
AA
General Manager - Collision (Halifax Downtown)
Assured Automotive
Halifax, NS
- Full-time
The General Manager’s primary responsibility is providing an exceptional customer experience while leading and maintaining the day-to-day operation of the store in compliance with policies…
Added 7 hours ago
FN
Associate Financial Accountant, Finance
First National Financial LP
Toronto, ON · East York, ON
- Contract
Extensive training programs to set our employees up for success
Added 7 hours ago
GL
Billing Administrative Associate
goeasy Ltd.
Pickering, ON
- Full-time
Reporting to the Team Manager, Billing and Administration, the Billing Administration Associate will play a pivotal role in maintaining our company’s financial health. You will be entrusted…
Added 7 hours ago
HC
Temporary Payroll Advisor
Halton Catholic District School Board
Burlington, ON
- Temporary
Under the general supervision of the Supervisor, Payroll Services, and Manager, Payroll Services, the Payroll Advisor works independently in a collaborative environment alongside other…
Added 7 hours ago
DC
Application Support Analyst
Dufferin-Peel Catholic District School Board
Mississauga, ON
- Full-time
Added 7 hours ago
RP
Maintenance Technician-1071 King
Rhapsody Property Management Services
Toronto, ON
- $55,000 to $60,000 CAD / year
- Full-time
…contributing directly to resident satisfaction and the overall success of our…
Added 7 hours ago
S
Territory Manager
Signode
Quebec, QC
- Full-time
…pioneer in the industrial packaging sector with a long history of customer-focused innovations in materials, processes and automation technology that have revolutionized the…

Havergal

General Manager

Sackville, NB, E4L 1H4, Canada

Full-time

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Job details

Job type: Full-time
Experience: Minimum 5 years of progressive leadership experience in food service, hospitality, retail, or a related service environment.
Posting language: English
Posted: Oct 9, 2026

Original job description

Now, if you were to come on board as our General Manager, we'd ask you to do the following for us:

Lead, coach, mentor, and develop management, culinary, and frontline teams while fostering a culture of accountability, engagement, and service excellence.
Oversee all aspects of the dining services operation, including residential dining, retail locations, catering, franchises, and special events.
Serve as the primary operational liaison with clients and campus stakeholders, building strong relationships through effective communication and service delivery.
Drive operational excellence by ensuring compliance with company standards for food quality, customer service, merchandising, sanitation, and hospitality.
Monitor and enhance the student dining experience through engagement initiatives, feedback programs, and continuous improvement efforts.
Manage account financial performance, including revenue, labour costs, food costs, forecasting, budgeting, and profitability targets.
Review operational and financial reports, identify trends, and implement corrective action plans to address variances.
Lead annual budgeting and forecasting processes in partnership with district and finance leadership.
Ensure compliance with all food safety, health and safety, sanitation, quality assurance, and regulatory requirements.
Champion a strong safety culture through training, audits, inspections, and proactive risk management.
Investigate incidents, address root causes, and ensure timely implementation of corrective actions.
Partner with culinary, marketing, sustainability, human resources, finance, and support teams to achieve business objectives.
Identify opportunities for innovation, revenue growth, operational efficiency, and enhanced student engagement.
Develop and execute annual business plans aligned with client objectives and district goals.
Support contract retention, renewals, and business development initiatives while delivering exceptional client service.
Represent the organization at campus meetings, events, and community engagement activities.

Think you have what it takes to be our General Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role:

Post-secondary education in Business Administration, Hospitality Management, Food Service Management, Culinary Management, or a related field is preferred.
Food Safety Certification required or willingness to obtain certification.
Minimum 5 years of progressive leadership experience in food service, hospitality, retail, or a related service environment.
Experience leading large, complex operations with multiple service areas and diverse teams.
Previous experience in higher education, hospitality, healthcare, or contract food service environments is an asset.
Proven success managing budgets, labour costs, financial performance, and operational key performance indicators.
Strong leadership, coaching, and team development skills with the ability to inspire high-performing teams.
Exceptional client relationship management and stakeholder engagement abilities.
Strong financial acumen with the ability to interpret reports, identify trends, and drive results.
Excellent communication, presentation, organizational, and problem-solving skills.
Ability to balance strategic priorities with day-to-day operational demands in a fast-paced environment.
Knowledge of food safety, labour relations, workplace health and safety, and regulatory compliance requirements.
Proficiency with Microsoft Office Suite and operational reporting systems.
Demonstrated ability to drive continuous improvement, innovation, and business growth initiatives.
Strong commitment to delivering exceptional customer, client, and student experiences.
Flexible and adaptable, with the ability to work evenings, weekends, and special events as required.

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More about this job

Responsibilities

The General Manager will lead and develop management and culinary teams while overseeing all aspects of dining services, including residential, retail, and catering operations. They are responsible for driving operational excellence, managing financial performance, and ensuring compliance with safety and quality standards.

Requirements

Candidates should have at least 5 years of progressive leadership experience in food service or hospitality and possess strong financial and operational management skills. A post-secondary education in a related field is preferred, and food safety certification is required or must be obtained.

Skills

Leadership
Financial Management
Operational Excellence
Food Safety
Stakeholder Engagement
Budgeting
Forecasting
Team Development
Customer Service
Regulatory Compliance
Risk Management
Strategic Planning
Contract Management
Problem Solving
Communication
Microsoft Office Suite

Visa sponsorship

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Keywords

General Manager
Dining Services
Hospitality Management
Food Service Management
Culinary Management
Budgeting
Forecasting
Financial Performance
Operational Excellence
Food Safety Certification
Regulatory Compliance
Risk Management
Stakeholder Engagement
Contract Retention
Business Development
Team Development
Customer Experience
Microsoft Office Suite
Sanitation
Quality Assurance
Labour Relations
Health and Safety
Revenue Growth
Strategic Planning
Account Management
Campus Operations
Retail Management
Catering
Continuous Improvement
Performance Indicators

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