Tim Horton's Assistant Manager (18 Month Contract)
- Burnaby, BC, V5A 1S6, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Invest in Your Future
We’re proud to offer a Tuition Waiver Program for associates and their families - including spouses and dependents under 25. This benefit applies to both undergraduate and graduate programs, helping you and your loved ones grow through education.
Duties:
- Involved in all phases of operational planning and expenditures, budgeting, costing and sales reporting.
- Responsible for hiring, training, developing and leading a team of associates capable of providing great customer service.
- Responsible for the implementation of retail and marketing programs in your respective areas. You are accountable for menu planning, catering, staffing, scheduling, and production.
- Accountable for client and customer relationship building.
- Ensures strict compliance of Compass Quality Assurance and Health and Safety Programs.
Required: (please only apply if you meet all required qualifications):
- Proven supervisory or management experience in a branded retail foodservice setting (eg. Tim Horton's, Starbucks etc.).
- Demonstrated ability to grow top line sales, monitor & minimize costs and manage overall financial responsibilities
- Proactively demonstrate the ability to recognize customer needs and market trends.
- Experience with branded concepts and food service catering.
- Have strong management and leadership skills. Demonstrated ability to motivate and develop staff.
- Superior customer service skills and ability to train others
- Excellent written and verbal communication skills.
- Solid basic knowledge of computers - MS Office, POS Systems etc.
Asset:
- Advanced Food Safety Training (AFST) is a must or Basic Food Safety training and will complete AFST within 90 days of hire.
More about this job
Responsibilities
Support operational planning, budgeting, costing, sales reporting, and financial management. Hire, train, and lead associates while overseeing retail and marketing programs, menu planning, catering, staffing, customer relationships, and compliance with quality and health and safety programs.
Requirements
Requires supervisory or management experience in branded retail foodservice, along with experience in sales growth, cost control, financial responsibilities, branded concepts, and catering. Candidates should demonstrate strong leadership, customer service, communication, computer, and staff development skills; advanced food safety training is required, or basic training with completion of advanced training within 90 days of hire.
Skills
- Operational Planning
- Budgeting
- Cost Control
- Sales Reporting
- Hiring
- Training
- Staff Development
- Team Leadership
- Customer Service
- Retail Marketing
- Menu Planning
- Catering
- Staff Scheduling
- Financial Management
- Customer Relationship Building
- Food Safety
Benefits
- Tuition Waiver Program
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Management & Leadership
- Customer Service & Support
- Retail
Keywords
- Branded Retail Foodservice
- Tim Hortons
- Starbucks
- Operational Planning
- Budgeting
- Costing
- Sales Reporting
- Hiring
- Training
- Staff Development
- Leadership
- Retail Programs
- Marketing Programs
- Menu Planning
- Catering
- Staffing
- Scheduling
- Production
- Customer Relationships
- Customer Service
- Financial Management
- Compass Quality Assurance
- Health and Safety
- Food Safety
- Advanced Food Safety Training
- Basic Food Safety Training
- MS Office
- POS Systems