Accounts Receivable Representative
- Mississauga, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Accounts Receivable Representative (Mississauga - Hybrid 2 days work from home) - Bilingual English and French
Compensation: $60,000 + $6,000 bonus divided through the year + 20 PTO days + benefits + RSP match + flexible working hours
Key Duties and Responsibilities:
Accounts Receivable Management
- Monitor customer accounts and maintain accurate accounts receivable records.
- Process and apply customer payments accurately and promptly.
- Review account balances and reconcile discrepancies.
- Prepare and distribute customer statements and aging reports.
- Coordinate with Senior Accountant in regards to outstanding issues on Bank Reconciliation
- Submit Progress billing and documents required by Construction companies
- Investigate and resolve invoice disputes, deductions, chargebacks, and payment issues.
- Support month-end and year-end AR closing activities.
Collections management
- Contact customers regarding overdue invoices through phone calls, emails, and written correspondence.
- Process credit cards payment, send receipts, release the orders and maintain the listing
- Prepare all statutory declarations and Quittance
- Follow up on payment commitments and collection activities.
- Negotiate payment arrangements and payment plans when appropriate.
- Monitor aging reports and prioritize collection activities based on risk and account status.
- Maintain detailed records of collection activities and customer communications
Customer Relationship Management
- Build and maintain professional relationships with customers and key contacts.
- Respond promptly to customer inquiries regarding invoices, payments, and account balances.
- Collaborate with Sales, Customer Service, and Operations teams to resolve account issues.
- Communicate effectively with customers while maintaining a customer-focused approach.
Reporting & Analysis
- Prepare customer statements and aging reports.
- Track collection performance and identify trends in overdue accounts.
- Support cash collection forecasting and management reporting.
More about this job
Responsibilities
Manage accounts receivable records, apply payments, reconcile balances, prepare statements and reports, and support month-end and year-end closing. Contact customers to collect overdue payments, resolve billing issues, maintain customer relationships, and report on collection performance and cash forecasts.
Requirements
The role requires bilingual English and French communication and experience handling accounts receivable, collections, payment processing, and customer account issues. No specific education requirement or years of experience are stated.
Skills
- Payment Processing
- Account Reconciliation
- Collections Management
- Invoice Dispute Resolution
- Customer Communication
- Aging Report Preparation
- Cash Collection Forecasting
- Month-End Closing
- Year-End Closing
- Progress Billing
- Bank Reconciliation
- Bilingual English and French
Benefits
- Bonus
- Paid Time Off
- Benefits
- Retirement Savings Plan Match
- Flexible Working Hours
Visa sponsorship
Not detected in the job text
Categories
- Finance & Accounting
- Customer Service & Support
- Construction
Keywords
- Accounts Receivable
- Customer Payments
- Account Balances
- Account Reconciliation
- Customer Statements
- Aging Reports
- Bank Reconciliation
- Progress Billing
- Construction Companies
- Invoice Disputes
- Deductions
- Chargebacks
- Collections
- Overdue Invoices
- Payment Arrangements
- Credit Card Payments
- Statutory Declarations
- Quittance
- Month-End Closing
- Year-End Closing
- Cash Collection Forecasting
- Management Reporting
- English
- French