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Added 21 mins ago
Accounts Receivable Analyst
Mizuno Canada
Mississauga, ON
Full-time
Reporting to the Accounting Manager, the Accounts Receivable Analyst oversees the day-to-day operations of the Accounts Receivables department. This individual will be responsible for daily…
Added 21 mins ago
Application Support Analyst
MHI RJ Aviation Group
Mississauga, ON
Full-time
MHIRJ is the merging of two important heritages: Mitsubishi Heavy Industries (MHI) and the CRJ Series program. We provide comprehensive critical operational, engineering and customer…
Added 23 mins ago
Retail Operations Specialist
Canadian Tire Corporation
Toronto, ON
Full-time
…our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and…
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Senior Systems Analyst, Compliance Oversight
Metrolinx
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Our PRESTO (Payments) office is hiring a PCI Senior Systems Analyst, in the Compliance Oversight team, to support PCI Compliance with technical oversight, along with advisory to the PRESTO…
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AB
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A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
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Research & Policy Analyst - 1 Full-time, Permanent Position in Edmonton or Calgary
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The Business Intelligence analyst is accountable for the management, development and execution of the Business Intelligence (BI) & Revenue Assurance Program, Annual Rate Increases,…
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Senior Business Intelligence Analyst
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The Business Intelligence analyst is accountable for the management, development and execution of the Business Intelligence (BI) & Revenue Assurance Program, Annual Rate Increases,…
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Credit Coordinator
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Oakville, ON
$42,000 to $46,000 CAD / year
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Setting up new credit applications. This includes requesting information from third party sources such as Land Registry and Corporate Registries, pulling Equifax and PayNet credit bureau…
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System Engineering Analyst, Underwater Acoustics
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iGaming Compliance Analyst
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…formatting text using HTML. A demonstrated ability to quickly learn new software and to quickly identify and resolve computer program problems is…

Hays

Bilingual Credit & Collections Analyst

Oakville, ON, Canada

Pay: $70,000 to $80,000 CAD / year
Job type: Full-time
Apply by: Oct 29, 2026
Experience: 5+ years of experience in Credit & Collections, Accounts Receivable, or Credit Risk Management.
Posting language: English
Posted: Sep 29, 2026

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Original job description

Bilingual Credit & Collections Analyst

Oakville(hybrid – 1-2 days p/week in the office)

$70,000 - $80,000 + Bonus

Your New Company

Our client is a globally recognized leader in technology, innovation, and sustainability, delivering solutions that help transform the way people live and work. With a strong commitment to employee development, diversity, and continuous improvement, the organization offers a collaborative environment where individuals are empowered to grow their careers while contributing to meaningful projects that make a positive impact across industries and communities.

Your New Role

As a Bilingual Credit & Collections Analyst (English/French), you will manage a portfolio of customer accounts while supporting the organization's cash flow and credit risk management objectives. Working within a dynamic shared services environment, you will collaborate with customers and internal stakeholders to resolve payment issues, assess credit risk, and drive collection performance.

Key responsibilities include:

Managing an assigned portfolio of customer accounts to reduce overdue balances and improve cash flow.
Contacting customers regarding outstanding invoices, payment commitments, disputes, deductions, and account reconciliations.
Conducting credit investigations and assessing customer creditworthiness.
Recommending credit limits, payment terms, and risk mitigation strategies.
Reviewing and releasing blocked orders while balancing customer needs and credit exposure.
Partnering with Sales, Customer Service, Operations, Billing, Cash Applications, and Project Management teams to resolve payment issues.
Preparing aging reports, collection forecasts, portfolio reviews, and management reporting.
Identifying opportunities for process improvement, automation, and operational efficiency.
Utilizing SAP, Excel, and other business systems to support portfolio management and analysis.

This is a hybrid position based in Oakville, ON, requiring approximately 1-2 days per week in the office.

What You'll Need to Succeed

To be considered for this role, you will have:

Fluency in both English and French (written and verbal).
5+ years of experience in Credit & Collections, Accounts Receivable, or Credit Risk Management.
Experience supporting complex customer portfolios within a shared services environment.
Strong knowledge of commercial collections practices, risk assessment, and customer account management.
Experience working with ERP systems, preferably SAP.
Strong analytical, problem-solving, and organizational skills.
Excellent communication and stakeholder management abilities.
A customer-focused approach with the ability to work independently in a fast-paced environment.
A continuous improvement mindset with an eagerness to learn new technologies and processes.

Preferred qualifications include a University Degree or College Diploma, progress toward a Certified Credit Professional (CCP) designation, and experience supporting process improvement or automation initiatives.

What You'll Get in Return

Competitive salary of $70,000 - $80,000
Annual bonus opportunity of 10% - 18%
3% RSP matching program
Comprehensive benefits package
3 weeks' vacation
4 personal days
Hybrid and flexible work environment
Career progression and mentorship opportunities
Employee discounts and recognition programs
An inclusive and collaborative workplace culture
The opportunity to work for an award-winning organization committed to innovation and sustainability

What You Need to Do Now

If you meet all the requirements for this role, please apply quoting reference number: 1124923. Thank you in advance for your interest.

This posting is for an existing vacancy with the organization.

AI may be used in the screening process for this role.

Apply About employer

More about this job

Responsibilities

Manage a portfolio of customer accounts to reduce overdue balances, improve cash flow, investigate creditworthiness, and recommend credit limits, payment terms, and risk mitigation strategies. Resolve payment issues with customers and internal teams, review blocked orders, prepare portfolio and management reports, and identify process improvement and automation opportunities.

Requirements

Requires fluency in written and spoken English and French, at least five years of experience in credit and collections, accounts receivable, or credit risk management, and experience with complex portfolios in a shared services environment. Candidates should have commercial collections and risk assessment knowledge, ERP experience preferably with SAP, strong analytical and communication skills, and a customer-focused approach; a degree or diploma, progress toward the CCP designation, and process improvement experience are preferred.

Skills

English-French Fluency
Credit and Collections
Accounts Receivable
Credit Risk Assessment
Commercial Collections
Customer Account Management
Credit Investigations
Portfolio Management
Cash Flow Management
SAP
Excel
Analytical Skills
Problem-Solving
Stakeholder Management
Process Improvement
Automation

Benefits

Annual Bonus
RSP Matching
Three Weeks' Vacation
Four Personal Days
Hybrid and Flexible Work Environment
Career Progression and Mentorship Opportunities
Employee Discounts
Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Credit and Collections
Accounts Receivable
Credit Risk Management
Commercial Collections
Credit Investigations
Creditworthiness
Credit Limits
Payment Terms
Risk Mitigation
Customer Account Management
Shared Services
Portfolio Management
Cash Flow
Aging Reports
Collection Forecasts
Account Reconciliation
Payment Disputes
Blocked Orders
SAP
Excel
ERP Systems
Process Improvement
Automation
Operational Efficiency
Certified Credit Professional
English
French

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