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Added 27 mins ago
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Hays

Business Development Account Manager

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

HAYS RECRUITMENT CANADA

At Hays, we believe in being long-term partners with our people as well as our customers. Together, we will work for your tomorrow, and the possibilities are endless. With over 50 years of business success, we have built a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn’t just about being part of a global business leader; together with over 9,500 people across 31 countries, you’ll be making a difference in the world of work.

THE POSITION

Drive new business through proactive sales strategies including cold calling, networking, client meetings, and events to secure contract and interim hiring opportunities across Technology
Identify, qualify, and develop new and existing client partnerships by leading discovery conversations to understand business needs, staffing challenges, and growth opportunities
Build and expand long-term client relationships through consultative, solution-led selling, account expansion, and cross-selling initiatives
Own and manage local client partnerships, collaborating with senior sales leadership on key and national accounts as required
Maintain strong market, industry, and competitive knowledge to provide insight-led guidance and informed workforce solutions
Partner closely with recruitment teams to support active and future mandates, sharing client insights, workforce requirements, and market intelligence
Own end-to-end client communication, including expectation setting, risk management, issue resolution, and ongoing relationship management to ensure service excellence and profitability
Ensure compliance, process adherence, and quality standards across all client deliverables
Proactively identify and escalate client risks or concerns to recruiters, business unit leaders, or senior leadership as appropriate
Facilitate clear, two-way communication between clients and internal teams to ensure alignment and strong client representation
Continuously develop professional, industry, and market knowledge through education, networking, and professional organizations
Perform other related duties as required to support business objectives

Qualifications:

Proven track record of success in account management, sales, or client-facing roles
Previous business development experience required
Strong ability to build, manage, and strengthen long-term client relationships
Willingness and ability to cold call and proactively prospect to identify new business opportunities and grow existing accounts
Confident, self-motivated, and a proactive self-starter
Highly organized and detail-oriented with strong interpersonal skills
Goal-oriented, persistent, and an effective negotiator
Demonstrates a high level of initiative and works well in a collaborative team environment
Excellent written and verbal communication skills
Able to manage pressure, handle challenging situations, and meet deadlines
Plans and executes responsibilities effectively with minimal supervision

COMPENSATION

At Hays, we offer a dynamic and high-performing work environment where our uncapped commission structure surpasses industry standards. We are committed to recognizing and rewarding the hard work and dedication of our employees. The salary for this role consists of a base salary between $50,000 - $60,000 with uncapped commissions.

WHAT WILL YOU GET IN RETURN

This is your opportunity to shape your career with a business that invests in your success. We offer:

Hybrid working model: 3 days in the office with flexibility to work from home, plus up to 6 weeks per year working remotely through our Work From Anywhere policy
Career development: Access to team leadership training and global career pathways to support your long‑term growth
Time off that matters: 20 days’ vacation to start, plus incentive days, volunteering days, lifestyle and flex leave, and parental leave
Rewards and recognition: Eligibility for club trips and performance incentives
Tools to succeed: Cutting‑edge technology and resources to help you deliver outstanding results
Inclusive culture: A diverse, welcoming workplace supported by Employee Resource Groups and Working Groups
Wellbeing benefits: Health, leisure, and lifestyle discounts through our wellbeing partnerships
Global opportunities: Build your career locally or explore international roles across Hays

OUR CULTURE

With the energy of the Hays culture behind you, you’ll be part of a progressive business that’s going places. Working flexibly and trusting each other to deliver, you’ll thrive in an environment that is inclusive, collaborative and motivating.

Everyone is welcome here. We have deep diversity. equity, and inclusion beliefs and goals (Search “Hays Our Promise” to read more). We encourage applicants from underrepresented and designated groups to apply, including women, indigenous people, visible or racial minorities, and persons with disabilities.

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More about this job

Responsibilities

Drive new business and grow client accounts for contract and interim technology hiring through prospecting, client discovery, consultative selling, and relationship management. Partner with recruitment teams and sales leadership to support hiring mandates, provide market insight, manage client communications and risks, and ensure compliant, high-quality service.

Requirements

Requires prior business development experience and a proven record in account management, sales, or other client-facing work. Candidates should be proactive and goal-oriented, with strong relationship-building, negotiation, communication, organization, and time-management skills, and the ability to work collaboratively and independently under pressure.

Skills

Business Development
Account Management
Sales
Cold Calling
Prospecting
Consultative Selling
Account Expansion
Cross-Selling
Negotiation
Client Discovery
Market Research
Workforce Solutions
Risk Management
Communication
Recruitment

Benefits

Hybrid Working Model
Work From Anywhere Policy
Career Development
Vacation
Incentive Days
Volunteering Days
Lifestyle Leave
Flexible Leave
Parental Leave
Performance Incentives
Health and Wellbeing Benefits

Visa sponsorship

Not detected in the job text

Keywords

Staffing and Recruiting
Technology Hiring
Contract Hiring
Interim Hiring
Business Development
Account Management
Cold Calling
Networking
Client Meetings
Client Discovery
Consultative Selling
Account Expansion
Cross-Selling
Client Partnerships
Workforce Solutions
Market Intelligence
Competitive Analysis
Recruitment Teams
Client Communication
Risk Management
Compliance
Service Quality
Negotiation
Hybrid Work
Work From Anywhere

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