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Customer Care Technician

  • Vancouver, BC, Canada

$50,000 to $73,000 CAD / year · Full-time

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Job details

Pay
$50,000 to $73,000 CAD / year
Job type
Full-time
Apply by
Experience
2+ years deficiency, construction or maintenance experience pre-occupancy.
Posting language
English
Posted

Original job description

Your New Company

This company is a well-established, fully integrated real estate organization with in-house development, construction, and property management teams. They support a diverse portfolio of residential and mixed-use properties across North America and are well recognized in the local market. The team emphasizes strong tenant and resident experience which is achieved through maintaining strong relationships and delivering detailed and comprehensive property management services.

Your New Role

In this role, you will be reporting to the Customer Care Manager and Customer Care Supervisor. You will be joining an existing Customer Care Team to support the day-to-day of a residential portfolio in Metro Vancouver through pre-occupancy. The ideal candidate will be familiar with 2-5-10 warranty, conducting walkthroughs, and assisting with key-turnovers. The Customer Care Technician will have experience in deficiency or maintenance pre-occupancy and be well versed with drywall repairs, painting, flooring, appliance testing, electrical, and plumbing. This candidate will have handyman skills and be comfortable using tools, be able to complete carpentry tasks and excel at communicating with homeowners and tenants.

What you’ll need to succeed

  • 2+ years deficiency, construction or maintenance experience pre-occupancy.

  • Knowledge of 2-5-10 warranty.

  • Yardi experience is an asset.

  • Must have BCDL & vehicle.

What you’ll get in return

  • Compensation: $25.00 - $35.00 / hour.

  • 3 weeks vacation.

  • Comprehensive extended benefits package.

  • RRSP Matching.

  • Company phone provided.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.




#1126392 - Amaan Pawa
More about this job

Responsibilities

The Customer Care Technician at Hays will handle pre-occupancy repairs and deficiencies, conduct walkthroughs, assist with key turnovers, and communicate with homeowners and tenants. The work covers drywall, painting, flooring, appliances, electrical, plumbing and carpentry.

Requirements

Candidates need 2+ years of deficiency, construction or maintenance experience pre-occupancy, knowledge of the 2-5-10 warranty, a BC driver's licence and a vehicle. Yardi experience is an asset.

Skills

  • Yardi
  • 2-5-10 warranty
  • Pre-occupancy deficiency repair
  • Drywall repair
  • Painting
  • Flooring installation
  • Appliance testing
  • Electrical repair
  • Plumbing repair
  • Carpentry
  • Handyman skills
  • Tool use
  • Customer communication
  • Property walkthroughs
  • Key turnover
  • Maintenance repair

Benefits

  • 3 weeks vacation
  • RRSP matching
  • Company phone

Categories

  • Real Estate
  • Customer Service & Support
  • Construction

Keywords

  • Customer Care Technician
  • pre-occupancy
  • deficiency repair
  • maintenance technician
  • 2-5-10 warranty
  • walkthroughs
  • key turnover
  • drywall repair
  • painting
  • flooring
  • appliance repair
  • electrical
  • plumbing
  • carpentry
  • handyman
  • Yardi
  • BC driver's licence
  • property management
  • residential construction
  • Metro Vancouver

Seniority

Mid level

Perks

  • Generous paid time off
  • Retirement plan

Licences and certifications

  • BCDL

Tools

  • Yardi

Own vehicle

Yes

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