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Added 5 mins ago
CC
Sales Representative, Banquets & Catering
Compass Canada
Winnipeg, MB
- Full-time
The Banquet Sales Representative is responsible for generating growth and increasing sales revenue related to all catered/banquet venue spaces within The Park & Zoo. This includes…
Added 5 mins ago
JV
Part-time Member Experience Coordinator - Eglinton
Juno Veterinary
Toronto, ON
- Part-time
2+ years in customer service and/or member experience as a customer-facing representative
Added 5 mins ago
VE
Account Representative or Manager
Veolia Environnement SA
Edmonton, AB
- Full-time
Join Veolia as an Account Manager or Account Representative in our Chemical Solutions and Monitoring (CSM) division and be at the forefront of innovation and sustainability!
Added 19 mins ago
P
Licensed Diesel Truck Technician/Mechanic I
Penske
Cambridge, ON
- Full-time
- The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may…
Added 19 mins ago
Administrative / Customer Service Representative
Canada Cartage Group of Companies
Winnipeg, MB
Added 19 mins ago
Seasonal Roads Labourer (remain open until filled)
City of Quinte West
Quinte West, ON
Note: Above duties are representative of a typical positions and are not to be construed as all-inclusive.
Added 19 mins ago
Maintenance Planner
Westerkirk
Calgary, AB
Added 19 mins ago
Quality Assurance Manager- AMO
Westerkirk
Calgary, AB
Added 19 mins ago
GI
Health, Safety & Environment (HSE) Advisor
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Serve as the primary health and safety representative on multiple construction projects, providing support to field staff.
Added 19 mins ago
TA
Full-Time Sales Representative - TELUS Communications
The Acquisition Group
Burnaby, BC
- Full-time
Added 20 mins ago
UG
26OTR42 - Literacy & Numeracy Support Instructor (WHSS)
Upper Grand District School Board
ON · Ontario, Canada
- Full-time
…self-identification data to achieve an inclusive, diverse and representative workforce. The data aims to intentionally identify and remove barriers for equity-deserving communities at each…
Added 20 mins ago
3S
Technical Outside Sales Rep (Eastern Ontario)
3 Step Recruitment Inc.
ON · Ontario, Canada
- Full-time
Technical Outside Sales Representative - Eastern Ontario
Added 20 mins ago
CF
Inside Sales Representative
Canoe Financial
Calgary, AB
- Full-time
An Inside Sales Representative (internal title: Regional Sales Manager) supports business development by proactively engaging advisors, executing marketing and sales initiatives, and…
Added 20 mins ago
UG
26ELM237 - Long Term Occasional - French Immersion Grade 8 - 1.0 FTE
Upper Grand District School Board
Guelph, ON
- Full-time
…self-identification data to achieve an inclusive, diverse and representative workforce. The data aims to intentionally identify and remove barriers for equity-deserving communities at each…
Added 20 mins ago
UG
26SEC118 - Long Term Occasional - Business – 1 section (OL)
Upper Grand District School Board
Guelph, ON
- Full-time
…self-identification data to achieve an inclusive, diverse and representative workforce. The data aims to intentionally identify and remove barriers for equity-deserving communities at each…
Added 20 mins ago
UG
26SEC118 - Long Term Occasional - Business – 1 section (ODSS)
Upper Grand District School Board
Orangeville, ON
- Full-time
…self-identification data to achieve an inclusive, diverse and representative workforce. The data aims to intentionally identify and remove barriers for equity-deserving communities at each…
Added 20 mins ago
KP
Naturalist–Indigenous Land-Based Learning
Kawartha Pine Ridge District School Board
Peterborough, ON
- Full-time
Added 20 mins ago
UG
26PSSP18 - Child and Youth Counsellor - Aberfoyle Public School
Upper Grand District School Board
Guelph, ON
- Internship
Added 20 mins ago
SD
0.20 FTE Temporary part-time Physics 11 teaching position
School District 58 Nicola-Similkameen
Merritt, BC
- Part-time
Nicola-Similkameen School District is working to ensure an inclusive, diverse and representative workforce. Successful candidates will recognize that consistent with the UN Declaration on…
Added 20 mins ago
FP
Order Picking Supervisor
Fresh Prep 🇨🇦
Vancouver, BC
- $60,000 CAD / year
- Full-time
Added 20 mins ago
G
Business Development Associate, Field Service
Geotab
Burnaby, BC
- Full-time
…sales expertise needed to progress into a Business Development Representative…
Added 20 mins ago
M
Sales Representative
Medicure
Winnipeg, MB
- Full-time
The Sales Representative will play a pivotal role in expanding Medicure’s market presence and driving growth for our product portfolio. This position is ideal for individuals who are…
Added 20 mins ago
CC
Development Director
Catholic Charities of Eastern Oklahoma
Ottawa, ON
- Full-time
As a ministerial representative of CCEOK, both professional and personal conduct must align with the ethical and moral standards of the Catholic Church
Added 20 mins ago
A
Contract Specialist
ANDRITZ
Pointe-Claire, QC
- Full-time
Added 35 mins ago
HR
Box Office Representative - Entertainment Operations
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- $20 CAD / hour
- Part-time
The Box Office Representative is responsible for delivering exceptional guest service while managing ticket sales and guest inquiries for concerts, entertainment events, and special…

Hays

Customer Service Representative

London, ON, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Dec 5, 2026
Experience: Bachelor's degree with 2+ years of customer service experience or High School Diploma/GED with 6+ years of related experience.
Working hours: 40 hours per week
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Title: Customer Service Representative III (Bilingual French-English)

Duration: November 2026 - October 31, 2027 (12-month contract with possible extension)

Location: London, ON

Work Model: Currently Hybrid; onsite attendance required when company-wide onsite policy is implemented

Hours: 40 hours per week, Monday-Friday

Shift: 8-hour shift scheduled between 7:00 AM - 6:00 PM CST

Rate: CAD $35 - $40/hr on T4

Role Overview

We are seeking an experienced Bilingual Customer Service Representative to act as the primary liaison between organization and its customers. This position is responsible for managing customer orders, resolving inquiries, handling complaints, coordinating with internal stakeholders, and ensuring exceptional customer service throughout the order lifecycle.

Key Responsibilities

Manage customer orders from entry to delivery.
Respond to inquiries related to orders, pricing, shipping, inventory, and products.
Resolve customer issues and complaints through effective problem-solving.
Coordinate with Supply Chain, Logistics, Pricing, and Sales teams.
Support process improvement initiatives and customer satisfaction efforts.
Participate in cross-functional projects and team training activities.

Required Qualifications

Fluency in French and English (spoken and written).
Bachelor's degree with 2+ years of customer service experience or High School Diploma/GED with 6+ years of related experience.
Strong customer service, communication, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.

Preferred Skills

SAP experience.
Order management, CRM, and customer support experience.
Exposure to supply chain, logistics, or account management environments.
Experience with process improvement or cross-functional initiatives.

Ideal Candidate

A bilingual customer service professional with experience in order management, issue resolution, and stakeholder coordination, who thrives in a fast-paced environment and delivers a high level of customer satisfaction.

Apply About employer

More about this job

Responsibilities

Manage customer orders from entry through delivery and respond to questions about orders, pricing, shipping, inventory, and products. Resolve customer issues and complaints, coordinate with internal teams, and contribute to process improvements, customer satisfaction efforts, projects, and team training.

Requirements

Fluency in spoken and written French and English is required, along with strong customer service, communication, and problem-solving skills and the ability to manage multiple priorities in a fast-paced environment. Applicants need a bachelor's degree and at least two years of customer service experience, or a high school diploma/GED and at least six years of related experience; SAP and order management experience are preferred.

Skills

French-English Fluency
Customer Service
Order Management
Problem-Solving
Communication
Complaint Resolution
Customer Support
Stakeholder Coordination
Prioritization
Process Improvement
Cross-Functional Collaboration
SAP
CRM
Supply Chain
Logistics
Account Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
French
English
Order Management
Customer Orders
Order Entry
Order Fulfillment
Pricing
Shipping
Inventory
Product Inquiries
Complaint Resolution
Problem-Solving
Supply Chain
Logistics
Sales Coordination
SAP
CRM
Customer Support
Account Management
Process Improvement
Customer Satisfaction
Cross-Functional Projects
Stakeholder Coordination
Team Training

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