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Added 11 mins ago
CC
Sales Representative, Banquets & Catering
Compass Canada
Winnipeg, MB
- Full-time
The Banquet Sales Representative is responsible for generating growth and increasing sales revenue related to all catered/banquet venue spaces within The Park & Zoo. This includes…
Added 11 mins ago
VE
Account Representative or Manager
Veolia Environnement SA
Edmonton, AB
- Full-time
Added 25 mins ago
A
Représentant(e) des ventes- Grands comptes/Account Executive, Major Accounts Sales
ADP
Montreal, QC
- Full-time
Added 25 mins ago
TA
Full-Time Sales Representative - TELUS Communications
The Acquisition Group
Burnaby, BC
- Full-time
The Acquisition Group is expanding its Burnaby team, and we're looking for driven, people-first Sales Representatives to join us.
Added 25 mins ago
3S
Technical Outside Sales Rep (Eastern Ontario)
3 Step Recruitment Inc.
ON · Ontario, Canada
- Full-time
Technical Outside Sales Representative - Eastern Ontario
Added 25 mins ago
CF
Inside Sales Representative
Canoe Financial
Calgary, AB
- Full-time
An Inside Sales Representative (internal title: Regional Sales Manager) supports business development by proactively engaging advisors, executing marketing and sales initiatives, and…
Added 26 mins ago
G
Business Development Associate, Field Service
Geotab
Burnaby, BC
- Full-time
Added 26 mins ago
M
Sales Representative
Medicure
Winnipeg, MB
- Full-time
The Sales Representative will play a pivotal role in expanding Medicure’s market presence and driving growth for our product portfolio. This position is ideal for individuals who are…
Added 26 mins ago
CC
Development Director
Catholic Charities of Eastern Oklahoma
Ottawa, ON
- Full-time
Added 26 mins ago
A
Contract Specialist
ANDRITZ
Pointe-Claire, QC
- Full-time
…Working with Contract Managers and cross-functional teams such as Sales, Legal, Finance, Insurance, Treasury, Cost Estimating and technical functions, you will assist in reviewing…
Added 40 mins ago
HR
Box Office Representative - Entertainment Operations
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- $20 CAD / hour
- Part-time
Added 40 mins ago
C
Finance Manager
Company3
Toronto, ON
- Full-time
Added 40 mins ago
E
Senior Account Executive, Creator Marketing
Edelman
Toronto, ON · Montreal, QC
- Full-time
Added 40 mins ago
GF
Sales and Service Representative (Fitness Coach) - Toronto Pearson Terminal One
GoodLife Fitness
Mississauga, ON · Toronto, ON
- Part-time
What is a Sales and Service Representative (Fitness Trainer)?
Added 40 mins ago
GF
Senior Sales and Service Representative (Fitness Coach) - North York Don Mills and Eglinton For Women
GoodLife Fitness
Toronto, ON
- Full-time
SENIOR SALES AND SERVICE REPRESENTATIVE (FITNESS COACH)
Added 40 mins ago
CK
Customer Service Representative
Circle K
Summerside, PE
- Part-time
Added 55 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Vaudreuil-Dorion, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already ha
Added 55 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already ha
Added 55 mins ago
AA
commis aux pièces
Advance Auto Parts
Granby, QC
- Full-time
Advanced level DIY sales position with expert knowledge of DIY business. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This…
Added 55 mins ago
M
Sr. Marketing Manager, Core Surgical Innovations
Medtronic
Brampton, ON · CAN-ON Brampton
- Full-time
Added 55 mins ago
J
Préposé(e), Service à la clientèle / Guest Service Representative
JLL
Montreal, QC · CAN-CLIENT Montreal-Eaton Centre
- Part-time
Added 55 mins ago
Financial Advisor, Investment & Retirement Planning - Bridlewood, Kanata, Ontario
Scotiabank
Ottawa, ON · Kanata, ON
…in our retail branch network, you are a member of the branch sales team responsible for contributing to the team’s overall success by meeting or exceeding negotiated deposit and investment…
Added 55 mins ago
GT
Store Associate (Full-Time)
Giant Tiger
Belleville, ON
- Full-time
Added 55 mins ago
A
Field Representative - Alcoholic Beverages
Acosta
Cambridge, ON
- Full-time
Added 55 mins ago
GT
Store Supervisor (Full-Time)
Giant Tiger
Belleville, ON
- Full-time

Hays

Customer Service Representative

London, ON, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Dec 5, 2026
Experience: Bachelor's degree with 2+ years of customer service experience or High School Diploma/GED with 6+ years of related experience.
Working hours: 40 hours per week
Posting language: English
Posted: Nov 5, 2026

Original job description

Job Title: Customer Service Representative III (Bilingual French-English)

Duration: November 2026 - October 31, 2027 (12-month contract with possible extension)

Location: London, ON

Work Model: Currently Hybrid; onsite attendance required when company-wide onsite policy is implemented

Hours: 40 hours per week, Monday-Friday

Shift: 8-hour shift scheduled between 7:00 AM - 6:00 PM CST

Rate: CAD $35 - $40/hr on T4

Role Overview

We are seeking an experienced Bilingual Customer Service Representative to act as the primary liaison between organization and its customers. This position is responsible for managing customer orders, resolving inquiries, handling complaints, coordinating with internal stakeholders, and ensuring exceptional customer service throughout the order lifecycle.

Key Responsibilities

Manage customer orders from entry to delivery.
Respond to inquiries related to orders, pricing, shipping, inventory, and products.
Resolve customer issues and complaints through effective problem-solving.
Coordinate with Supply Chain, Logistics, Pricing, and Sales teams.
Support process improvement initiatives and customer satisfaction efforts.
Participate in cross-functional projects and team training activities.

Required Qualifications

Fluency in French and English (spoken and written).
Bachelor's degree with 2+ years of customer service experience or High School Diploma/GED with 6+ years of related experience.
Strong customer service, communication, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.

Preferred Skills

SAP experience.
Order management, CRM, and customer support experience.
Exposure to supply chain, logistics, or account management environments.
Experience with process improvement or cross-functional initiatives.

Ideal Candidate

A bilingual customer service professional with experience in order management, issue resolution, and stakeholder coordination, who thrives in a fast-paced environment and delivers a high level of customer satisfaction.

Apply About employer

More about this job

Responsibilities

Manage customer orders from entry through delivery and respond to questions about orders, pricing, shipping, inventory, and products. Resolve customer issues and complaints, coordinate with internal teams, and contribute to process improvements, customer satisfaction efforts, projects, and team training.

Requirements

Fluency in spoken and written French and English is required, along with strong customer service, communication, and problem-solving skills and the ability to manage multiple priorities in a fast-paced environment. Applicants need a bachelor's degree and at least two years of customer service experience, or a high school diploma/GED and at least six years of related experience; SAP and order management experience are preferred.

Skills

French-English Fluency
Customer Service
Order Management
Problem-Solving
Communication
Complaint Resolution
Customer Support
Stakeholder Coordination
Prioritization
Process Improvement
Cross-Functional Collaboration
SAP
CRM
Supply Chain
Logistics
Account Management

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
French
English
Order Management
Customer Orders
Order Entry
Order Fulfillment
Pricing
Shipping
Inventory
Product Inquiries
Complaint Resolution
Problem-Solving
Supply Chain
Logistics
Sales Coordination
SAP
CRM
Customer Support
Account Management
Process Improvement
Customer Satisfaction
Cross-Functional Projects
Stakeholder Coordination
Team Training

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