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Added 6 mins ago
IF
Client Relationship Manager, Group Savings and Retirement
iA Financial Group (Industrial Alliance)
Montreal, QC
- Full-time
…in group insurance? If so, the role of Client Relationship Manager (CRM) in Group Benefits & Retirement Solutions at iA Financial Group could be the perfect fit for…
Added 6 mins ago
ME
Controller
MNP Executive Search & Professional Recruitment
Nanaimo, BC
- Full-time
…lead a team of four and work closely with the CFO, General Manager, Human Resources, project managers and other members of the organization. The role will also serve as an active member of…
Added 9 mins ago
ME
Project Manager, Environmental Scientist
Millennium EMS Solutions Ltd.
Guelph, ON
- Full-time
Ontario - Environmental Project Manager or Senior Project Manager
Added 9 mins ago
MT
Client Account Specialist
McCarthy Tétrault LLP
Calgary, AB
- Full-time
…and following up with lawyers and paralegals to ensure timely billing. Tracking contingency files, closings and other milestone billing arrangements and reporting on status of such files to…
Added 21 mins ago
SR
Receivables Associate
SmartCentres REIT
Vaughan, ON
- Full-time
Work closely with the Manager to ensure a solid understanding of tenant specific issues and play an integral role in reconciling and correcting these issues to the satisfaction of the…
Added 23 mins ago
BL
Director of Operations and Human Resources
BC Legal Management Association
Vancouver, BC · Greater Vancouver Metropolitan Area
- Other
Prepare and coordinate operational and partnership-level reports, including reports relating to associate and staff salaries, reviews and billing rates.
Added 52 mins ago
AC
Manager
Achieve CPAs LLP
Burnaby, BC
- Full-time
Manages aspects of production and client billing
Added 1 hour ago
ME
Environmental Project Manager
Millennium EMS Solutions Ltd.
Fort St. John, BC · Sherwood Park, AB · AB · Calgary, AB · Grande Prairie, AB
- Full-time
MEMS is seeking an Environmental Project Manager (s) or Senior Project Manager (s) to join our growing team in Alberta or British Columbia.
Added 1 hour ago
RE
Data Analyst
Renewall Energy Inc
Halifax, NS
- Full-time
…This role will play an important part in validating customer billing data, standardizing billing reconciliation processes, and supporting data storage, maintenance, and reporting across our…
Added 2 hours ago
Energy Management Specialist
City of Mississauga
Mississauga, ON
Reporting to Manager of Energy Management, the successful candidate will be responsible for analyzing utility consumption data, preparing utility budget forecasts and quarterly projections,…
Added 2 hours ago
SP
Finance Manager
SureLine Projects Inc.
Fort St. John, BC
- Full-time
Reporting to the Controller, the Finance Manager is the day-to-day finance lead for SureLine Projects Inc. and a key member of the Finance Team. The role is accountable for accurate and…
Added 2 hours ago
H
Medical Secretary - Outreach
HealthCaringKW
Kitchener, ON
- Full-time
Prepare third party billing and follow-up on accounts receivable as
Added 2 hours ago
B
Senior Supplier Relationship Manager
BMO
Toronto, ON · BMOPLACE
- Full-time
May oversee supplier and service provider invoice/ billing activities to monitor cost expectations and resolve billing and payment issues.
Added 3 hours ago
Night Auditor
West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel)
Edmonton, AB
…the absence of the senior management and the Assistant Night…
Added 3 hours ago
UO
Intermediate Medical Office Administrator
University of Ottawa
Ottawa, ON · Minto Sports Complex
- Full-time
Reporting to the Clinical Manager, Student Health and Wellness Centre, the Intermediate Medical Office Administrator (MOA) provides comprehensive medical and administrative support to…
Added 4 hours ago
EI
Assistant Project Manager
EBC Inc.
Delta, BC
- Full-time
Reporting to the Project Manager, the Assistant Project Manager is responsible for ensuring that the project is completed safely, on schedule and in compliance with the contract and job…
Added 4 hours ago
AI
Application Delivery Officer (ADO), Fraud Management Section
Avanciers Inc.
Levis, QC · Saint-Lambert-de-Lévis, QC
- $90 to $95 CAD / hour
- Contract
Number of Hours: 37.5 hrs. billing work per week
Added 4 hours ago
CM
Business Risk Management Manager
CIBC Mellon
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Business Risk Management Manager is responsible for ensuring robust and consistent oversight of business management risk aligned with the Client Services Delivery (CSD) Operational…
Added 4 hours ago
I
Director, Finance & Controller
InnPower
Innisfil, ON
- Full-time
…finance operations. The role oversees the Finance Managers and Manager of Billing & Settlements, providing leadership that promotes operational excellence, financial stewardship,…
Added 4 hours ago
Billing Analyst
Metso
Sudbury, ON · Burlington, ON · Montreal, QC · Prince George, BC · Wabush, NL
…business outcomes. You will report to the Project Management…
Added 4 hours ago
TL
Head of Sales & Hospitality - The Little Gym - Incentive Pay Options
The Little Gym of Silver Spring
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Collaborate with the Area Director/Gym Director and District Manager to set monthly targets and refine outreach strategy.
Added 4 hours ago
GB
Project Manager
Green Bridge Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Project Manager will take ownership of projects from internal turnover through planning, procurement, mobilization, construction, billing, closeout, and warranty. The role serves as the…
Added 4 hours ago
M
Billing Analyst
Metso
Montreal, QC
- Full-time
…business outcomes. You will report to the Project Management…
Added 5 hours ago
TI
Digital Project Manager
Treefrog Inc.
Canada
- Full-time
Treefrog is seeking a Digital Project Manager to join our team on a full-time basis to fill an existing role. This role sits at the centre of our delivery operations, ensuring client…
Added 5 hours ago
TP
Financial Controller
The Portfolio Group
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
Oversee and optimize the use of key financial and business systems, including the Unity billing platform, Salesforce, and Dimensions general ledger.

Hays

Dispatch Coordinator

Toronto, ON, Canada
Scarborough, ON, Canada

$25 to $27 CAD / hour · Contract

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Job details

Pay: $25 to $27 CAD / hour
Job type: Contract
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Your new company:

Our client is looking for a Service Coordinator/Dispatcher to join their growing team in Scarborough. This is a fast-paced, customer-focused role supporting service operations and coordinating technicians in the field.

The ideal candidate is calm under pressure, quick on their feet, comfortable managing competing priorities, and committed to delivering an excellent customer experience.

This is a 6-month contract opportunity. The role is fully onsite in Scarborough, ON, working Monday to Friday from 8:00 AM to 4:30 PM.

What You’ll Do:

Receive, prioritize and track incoming service requests from customers.
Dispatch service technicians based on urgency, location, availability and required skills.
Coordinate technician schedules and communicate changes as priorities shift throughout the day.
Manage preventative maintenance schedules and ensure work is completed within required timelines.
Keep customers informed regarding service requests and job status.
Respond professionally to customer questions and help resolve service-related concerns.
Prepare, send and track service quotes, ensuring accuracy and timely follow-up.
Manage customer service portals, including acknowledging calls, updating statuses and following up on incomplete work.
Review and price completed work orders for billing.
Prepare invoices in QuickBooks and assist with accounts receivable follow-up.
Cost and track service projects.
Reconcile technician work orders with timesheets.
Maintain accurate and complete electronic and paper records.
Provide administrative assistance and backup support to the Operations Manager and Service Manager.

What You’ll Bring:

Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
A professional, helpful and customer-focused approach.
The ability to stay calm, think quickly and make sound decisions in a fast-paced environment.
Strong prioritization skills with the ability to manage a busy and changing workload.
Strong computer skills, including Microsoft Outlook, Word, Excel and Windows.
Comfort with data entry and learning new systems and customer portals.
Previous dispatch, service coordination, scheduling or administrative experience is preferred.
Experience in refrigeration, HVAC, construction or another mechanical/service trade environment is considered an asset.
Experience with QuickBooks, invoicing or customer service portals is considered an asset.
A willingness to learn, work collaboratively and communicate effectively with both customers and field technicians.

What you need to do next:

If you're interested in this opportunity, click Apply Now to submit your resume, or contact us directly for more information.

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More about this job

Responsibilities

Coordinate and prioritize customer service requests, dispatch technicians, manage schedules and preventative maintenance, and keep customers informed about service progress. Prepare quotes and invoices, review work orders, track project costs, reconcile timesheets, maintain records, and provide administrative support to operations managers.

Requirements

Requires strong organization, attention to detail, communication, customer service, prioritization, and computer skills, including Microsoft Office and Windows. Previous dispatch, service coordination, scheduling, or administrative experience is preferred; experience in a mechanical service trade, QuickBooks, invoicing, or customer portals is an asset.

Skills

Dispatching
Service Coordination
Scheduling
Customer Service
Prioritization
Organization
Attention To Detail
Verbal Communication
Written Communication
Microsoft Outlook
Microsoft Word
Microsoft Excel
Data Entry
QuickBooks
Invoicing
Accounts Receivable

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Dispatch
Service Requests
Technician Scheduling
Preventative Maintenance
Customer Service
Customer Portals
Service Quotes
Work Orders
Billing
QuickBooks
Invoicing
Accounts Receivable
Project Cost Tracking
Timesheet Reconciliation
Electronic Records
Paper Records
Microsoft Outlook
Microsoft Word
Microsoft Excel
Windows
Refrigeration
HVAC
Construction
Mechanical Services

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