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Added 3 mins ago
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Resource Coordinator
Procom
Toronto, ON
- Contract
On behalf of our Banking client, Procom is searching for a Resource Coordinator for a 12-month role. This position is a hybrid position with 2 days onsite at our client’s Toronto office.
Added 3 mins ago
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Reception & Client Intake Coordinator
Crossroads Law
Calgary, AB
- Contract
As one of the fastest-growing firms in Western Canada, we are looking for a Reception & Client Intake Coordinator to join our collaborative team. The ideal candidate will bring excellent…
Added 4 mins ago
TG
Part-Time Personal Attendant - Helen Homes (Capability Support Services)
Thrive Group Canada
Hamilton, ON
- Part-time
Added 19 mins ago
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Data Center Business Operations Coordinator
Carrier
AB
- $71,500 to $121,500 CAD / year
- Full-time
The Business Operations Coordinator supports the Data Center (DC) team in Edmonton, AB by executing operational processes and assisting with daily management tasks to ensure high-quality…
Added 32 mins ago
VC
Mental Health Rehabilitation Worker (Social Services Diploma/ Health Care Worker)
Vancouver Coastal Health
Vancouver, BC
- Full-time
Reporting to the Program Coordinator and under the daily direction of the Registered Nurse and/or Registered Psychiatric Nurse, the Mental Health Rehabilitation Worker provides support to…
Added 33 mins ago
Personal Training Coordinator
City of Edmonton
AB
Are you a passionate fitness leader driven to empower trainers and elevate client experiences? The City of Edmonton’s Community Services Department is seeking a dynamic Personal Training…
Added 48 mins ago
OM
Coordonnateur de projet / Project coordinator
Omnicom Media
Montreal, QC
- Full-time
You will join the Creo team as a Project Coordinator, supporting influencer marketing programs. In this role, you will be responsible for supporting and delivering Creo solutions to clients…
Added 48 mins ago
OM
Coordonnateur de projet / Project coordinator
Omnicom Media
Toronto, ON
- Full-time
You will join the Creo team as a Project Coordinator, supporting influencer marketing programs. In this role, you will be responsible for supporting and delivering Creo solutions to clients…
Added 1 hour ago
Human Resources Business Partner
University of Windsor
Windsor, ON
The HR Business Partner provides proactive and client centric human resource (HR) services which enables assigned departments to anticipate, plan and manage their HR initiatives. This…
Added 1 hour ago
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Coordonnateur / Coordonnatrice du service à la clientèle / Customer Service Coordinator
Smardt
Dorval, QC
- Full-time
We are currently seeking an Customer Service Coordinator who is excited about supporting our teams, ensuring smooth operations, and delivering outstanding service to our customers.
Added 1 hour ago
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Account Coordinator
PheedLoop
Toronto, ON
- Full-time
Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?
Added 1 hour ago
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Coordonnateur(trice) logistique / Logistics Coordinator
OEC Group (Canada)
Montreal, QC
- Full-time
We are seeking a Bilingual Logistics Coordinator (French/English) to support the management of our key accounts. Reporting to the Key Accounts Manager, you will be responsible for…
Added 1 hour ago
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Manager, Instructional Design
McCarthy Tétrault LLP
Vancouver, BC
- Full-time
MT Professional Journey Office – Client Service Delivery
Added 1 hour ago
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Manager, Instructional Design
McCarthy Tétrault LLP
Toronto, ON
- Full-time
MT Professional Journey Office – Client Service Delivery
Added 1 hour ago
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Manager, Instructional Design
McCarthy Tétrault LLP
Montreal, QC
- Full-time
MT Professional Journey Office – Client Service Delivery
Added 2 hours ago
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Access Governance Coordinator
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- Contract
This client is a large, full-service multinational financial institution offering a comprehensive range of banking, wealth management, and capital markets products and services to…
Added 2 hours ago
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Dispatch Coordinator
Hays
Toronto, ON · Scarborough, ON
- $25 to $27 CAD / hour
- Contract
Our client is looking for a Service Coordinator/Dispatcher to join their growing team in Scarborough. This is a fast-paced, customer-focused role supporting service operations and…
Added 2 hours ago
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Home Health Care - Rehab Customer Service/Coordinator
Sobeys
St. John's, NL
- Full-time
The Rehab Customer Service Representative is responsible to provide administrative and clerical shared service support to members of the Rehab team. The Representative is accountable for…
Added 2 hours ago
Home Health Care - Rehab Customer Service/Coordinator
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
St. John's, NL
The Rehab Customer Service Representative is responsible to provide administrative and clerical shared service support to members of the Rehab team. The Representative is accountable for…
Added 2 hours ago
PR
Broker Support Coordinator
Purves Redmond Limited
Toronto, ON
- Full-time
The Broker Support Coordinator provides foundational administrative and technical support to Brokers, Client Executives, and service teams under supervision. This role is ideal for fresh…
Added 2 hours ago
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Service Coordinator
SE Health
Cambridge, ON
- Part-time
Working from our Service Delivery Centre based in Cambridge , this position will be responsible for the efficient and effective coordination of client care.
Added 2 hours ago
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Asbestos Project Monitor / Air Sampling Technician
Athenica Environmental Services, Inc.
Asbestos, QC
- Full-time
We are seeking a proactive and organized Project Coordinator to join our dynamic team. In this role, you will serve as a vital link between clients, project teams, and internal departments,…
Added 2 hours ago
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GOAPRDJP000001039 – Administrative Assistant – Intermediate
S M Software Solutions Inc
Calgary, AB
- Internship
Client: Government of Alberta - GOAPRDJP000001039
Added 2 hours ago
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GOAPRDJP000001040 – Administrative Assistant – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Client: Government of Alberta - GOAPRDJP000001040
Added 2 hours ago
VC
Case Coordinator, SMILE Program - Temporary, Full-time
VON Canada (Ontario)
North Bay, ON
- $27.13 to $28.83 CAD / hour
- Full-time
- Temporary
The Case Coordinator provides clients with comprehensive assessments ensuring a high-quality client experience. The Case Coordinator is responsible for developing, in consultation with the…

Hays

Dispatch Coordinator

Toronto, ON, Canada
Scarborough, ON, Canada

$25 to $27 CAD / hour · Contract

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Job details

Pay: $25 to $27 CAD / hour
Job type: Contract
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Your new company:

Our client is looking for a Service Coordinator/Dispatcher to join their growing team in Scarborough. This is a fast-paced, customer-focused role supporting service operations and coordinating technicians in the field.

The ideal candidate is calm under pressure, quick on their feet, comfortable managing competing priorities, and committed to delivering an excellent customer experience.

This is a 6-month contract opportunity. The role is fully onsite in Scarborough, ON, working Monday to Friday from 8:00 AM to 4:30 PM.

What You’ll Do:

Receive, prioritize and track incoming service requests from customers.
Dispatch service technicians based on urgency, location, availability and required skills.
Coordinate technician schedules and communicate changes as priorities shift throughout the day.
Manage preventative maintenance schedules and ensure work is completed within required timelines.
Keep customers informed regarding service requests and job status.
Respond professionally to customer questions and help resolve service-related concerns.
Prepare, send and track service quotes, ensuring accuracy and timely follow-up.
Manage customer service portals, including acknowledging calls, updating statuses and following up on incomplete work.
Review and price completed work orders for billing.
Prepare invoices in QuickBooks and assist with accounts receivable follow-up.
Cost and track service projects.
Reconcile technician work orders with timesheets.
Maintain accurate and complete electronic and paper records.
Provide administrative assistance and backup support to the Operations Manager and Service Manager.

What You’ll Bring:

Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
A professional, helpful and customer-focused approach.
The ability to stay calm, think quickly and make sound decisions in a fast-paced environment.
Strong prioritization skills with the ability to manage a busy and changing workload.
Strong computer skills, including Microsoft Outlook, Word, Excel and Windows.
Comfort with data entry and learning new systems and customer portals.
Previous dispatch, service coordination, scheduling or administrative experience is preferred.
Experience in refrigeration, HVAC, construction or another mechanical/service trade environment is considered an asset.
Experience with QuickBooks, invoicing or customer service portals is considered an asset.
A willingness to learn, work collaboratively and communicate effectively with both customers and field technicians.

What you need to do next:

If you're interested in this opportunity, click Apply Now to submit your resume, or contact us directly for more information.

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More about this job

Responsibilities

Coordinate and prioritize customer service requests, dispatch technicians, manage schedules and preventative maintenance, and keep customers informed about service progress. Prepare quotes and invoices, review work orders, track project costs, reconcile timesheets, maintain records, and provide administrative support to operations managers.

Requirements

Requires strong organization, attention to detail, communication, customer service, prioritization, and computer skills, including Microsoft Office and Windows. Previous dispatch, service coordination, scheduling, or administrative experience is preferred; experience in a mechanical service trade, QuickBooks, invoicing, or customer portals is an asset.

Skills

Dispatching
Service Coordination
Scheduling
Customer Service
Prioritization
Organization
Attention To Detail
Verbal Communication
Written Communication
Microsoft Outlook
Microsoft Word
Microsoft Excel
Data Entry
QuickBooks
Invoicing
Accounts Receivable

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Dispatch
Service Requests
Technician Scheduling
Preventative Maintenance
Customer Service
Customer Portals
Service Quotes
Work Orders
Billing
QuickBooks
Invoicing
Accounts Receivable
Project Cost Tracking
Timesheet Reconciliation
Electronic Records
Paper Records
Microsoft Outlook
Microsoft Word
Microsoft Excel
Windows
Refrigeration
HVAC
Construction
Mechanical Services

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