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Added 19 mins ago
FS
Sales Account Manager
Fire safety and protection LLC
Peterborough, ON · Owen Sound, ON
- $75,000 to $95,000 CAD / year
- Full-time
Bachelor’s degree in business, Marketing, Engineering, or a related field (or equivalent industry experience).
Added 19 mins ago
FS
Sales Account Manager
Fire safety and protection LLC
London, ON
- $70,000 to $90,000 CAD / year
Bachelor’s degree in business, Marketing, Engineering, or a related field (or equivalent industry experience).
Added 19 mins ago
RM
Field Service Technician 1
Rochester Midland Corporation
Toronto, ON · Mississauga, ON
- Full-time
The Field Service Technician I provides service to all contracted Water Treatment accounts through efficient monitoring and application of service programs and procedures. This position…
Added 1 hour ago
YR
HVAC Systems Technologist (Technologist II)
York Region (The Regional Municipality of York)
Newmarket, ON
- Full-time
Successful completion of a Community College Diploma in a relevant field or approved combination of education and experience.
Added 1 hour ago
LP
Quality Control Laboratory Technician (Internship)
Les Placages Lasalle Inc.
Montreal, QC
- Full-time
We are seeking a motivated Laboratory Technician Intern to support our laboratory operations. This role offers hands-on experience in a quality-focused laboratory environment, where you…
Added 1 hour ago
Ready Mix Quality Control Technician
Amrize
Ottawa, ON
Join Amrize as a Ready Mix Quality Control Technician and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company…
Added 1 hour ago
MN
IT Support Technician
Modern Niagara
AB · Calgary, AB
- Full-time
The IT Technician’s role is to provide employees across the organization with reliable technical support and the tools necessary to perform their roles effectively. This involves providing…
Added 2 hours ago
NS
2627-194 - Faculty, Heavy Duty Equipment Repair (Apprenticeship) - Truck & Transport - Sydney Waterfront Campus
Nova Scotia Community College - NSCC
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Temporary
…Truck and Transport Mechanic and Heavy Duty Equipment Repair Technician. Or you have the recognized equivalency of one of the stated journeyperson certifications and extensive occupational…
Added 2 hours ago
Field Technician
Nors
Quebec, QC · Laval, Quebec, QC
We are looking for a Field Technician to join our service team in Laval.
Added 2 hours ago
Field Technician
Nors
Quebec, QC · Baie Comeau, Quebec, QC
We are looking for a Field Technician to join our service team in Baie-Comeau.
Added 2 hours ago
CPX Technical Supervisor
Vestas
Sainte-Apolline-de-Patton, QC · Quebec, QC · Lac-Mégantic, QC · Saint-Mathieu-de-Rioux, QC · Saint-Noël, QC · Dégelis, QC · Saint-Antonin, QC · Rivière-Pentecôte, QC
- Full workability of normal office computer/software skillset
Added 4 hours ago
RB
Municipal Design Technologist/Technician
R.J. Burnside & Associates Limited
Orangeville, ON · Collingwood, ON
- Full-time
A diploma in Civil Technology or Computer Drafting (AutoCAD/Civil 3D), or equivalent experience.
Added 5 hours ago
Warehouse & Shop Technician
Levitt-Safety
Fort McMurray, AB
Levitt-Safety is looking for a Warehouse / Shop Technician to join our Fort McMurray team. This hands-on role supports our service operation by keeping parts, inventory, deliveries, and…
Added 6 hours ago
EG
geological survey technician
Expert Geophysics Surveys Inc.
Newmarket, ON
- Full-time
Conduct geological, geophysical, geochemical, hydrographic or oceanographic surveys, prospecting field trips, exploratory drilling, well logging or underground mine survey programs
Added 12 hours ago
R
Field Technician
RWDI
Calgary, AB
- $30 to $35 CAD / hour
- Full-time
RWDI is seeking an accountable individual to join its Air Emissions Testing team as a Field Technician – Air Quality and Emissions in our Calgary office.
Added 14 hours ago
GC
Technician, MiningNew
Glencore Canada
Elkford, BC
- $96,000 to $113,000 CAD / year
- Full-time
Reporting to the Senior Engineer Supervisor, Geotech the Mine technician will participate in a variety of tasks, such as: Drone photogrammetric surveys, field layout and interaction with…
Added 15 hours ago
US
Service Technicians
University Sprinkler Systems Inc
Delta, BC
- Full-time
Become A University Sprinklers Service Technician
Added 15 hours ago
EC
APPRENTICE HD TECHNICIAN
Energy Crane Service
Stony Plain, AB
- Full-time
Energy Crane Service is on the lookout for a 2nd or 3rd year HD Apprentice Technician! We need a dynamic, motivated collaborator who can manage essential duties professionally and promptly.…
Added 15 hours ago
N
Manufacturing Technician - Bench Operations
nomic
Montreal, QC
- Full-time
As a Manufacturing Technician focused on Bench Operations at Nomic, you will support the hands-on laboratory work that enables the reliable and scalable production of reagents used in our…
Added 16 hours ago
BC
Junior Engineer or Technician, Software Solution Integration
BBA Consultants
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
Build a network of contacts and gain hands-on field experience
Added 18 hours ago
S
Junior Parts Technician
SECURE
Edmonton, AB
- Other
…currently seeking a highly motivated, organized, and hands on Parts Technician to join our team. Reporting to the Maintenance Manager, the Parts Technician will be primarily responsible for…
Added 19 hours ago
I
Medical Laboratory Technician (Nights)
IDEXX
Montreal, QC
- Full-time
Added 19 hours ago
Dispatch
WQS Careers
Edmonton, AB
…place at the right time. You will be responsible for managing technician schedules, supporting mobilization and demobilization, monitoring availability and utilization, coordinating…
Added 19 hours ago
Estimator
WQS Careers
Edmonton, AB
Strong computer skills, including Microsoft Excel, Word, Outlook, and other estimating or project management software.
Added 19 hours ago
MM
Laser Field Service Technician
MC Machinery Systems, Inc.
Richmond Hill, ON
- $26 to $35 CAD / hour
- Full-time
As a Field Service Technician, you will utilize customer communication skills, and the mechanical and electrical knowledge to repair, troubleshoot, modify and test complex technical…

Hays

Dispatch Coordinator

Toronto, ON, Canada
Scarborough, ON, Canada

$25 to $27 CAD / hour · Contract

Apply About employer

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Job details

Pay: $25 to $27 CAD / hour
Job type: Contract
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Your new company:

Our client is looking for a Service Coordinator/Dispatcher to join their growing team in Scarborough. This is a fast-paced, customer-focused role supporting service operations and coordinating technicians in the field.

The ideal candidate is calm under pressure, quick on their feet, comfortable managing competing priorities, and committed to delivering an excellent customer experience.

This is a 6-month contract opportunity. The role is fully onsite in Scarborough, ON, working Monday to Friday from 8:00 AM to 4:30 PM.

What You’ll Do:

Receive, prioritize and track incoming service requests from customers.
Dispatch service technicians based on urgency, location, availability and required skills.
Coordinate technician schedules and communicate changes as priorities shift throughout the day.
Manage preventative maintenance schedules and ensure work is completed within required timelines.
Keep customers informed regarding service requests and job status.
Respond professionally to customer questions and help resolve service-related concerns.
Prepare, send and track service quotes, ensuring accuracy and timely follow-up.
Manage customer service portals, including acknowledging calls, updating statuses and following up on incomplete work.
Review and price completed work orders for billing.
Prepare invoices in QuickBooks and assist with accounts receivable follow-up.
Cost and track service projects.
Reconcile technician work orders with timesheets.
Maintain accurate and complete electronic and paper records.
Provide administrative assistance and backup support to the Operations Manager and Service Manager.

What You’ll Bring:

Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
A professional, helpful and customer-focused approach.
The ability to stay calm, think quickly and make sound decisions in a fast-paced environment.
Strong prioritization skills with the ability to manage a busy and changing workload.
Strong computer skills, including Microsoft Outlook, Word, Excel and Windows.
Comfort with data entry and learning new systems and customer portals.
Previous dispatch, service coordination, scheduling or administrative experience is preferred.
Experience in refrigeration, HVAC, construction or another mechanical/service trade environment is considered an asset.
Experience with QuickBooks, invoicing or customer service portals is considered an asset.
A willingness to learn, work collaboratively and communicate effectively with both customers and field technicians.

What you need to do next:

If you're interested in this opportunity, click Apply Now to submit your resume, or contact us directly for more information.

Apply About employer

More about this job

Responsibilities

Coordinate and prioritize customer service requests, dispatch technicians, manage schedules and preventative maintenance, and keep customers informed about service progress. Prepare quotes and invoices, review work orders, track project costs, reconcile timesheets, maintain records, and provide administrative support to operations managers.

Requirements

Requires strong organization, attention to detail, communication, customer service, prioritization, and computer skills, including Microsoft Office and Windows. Previous dispatch, service coordination, scheduling, or administrative experience is preferred; experience in a mechanical service trade, QuickBooks, invoicing, or customer portals is an asset.

Skills

Dispatching
Service Coordination
Scheduling
Customer Service
Prioritization
Organization
Attention To Detail
Verbal Communication
Written Communication
Microsoft Outlook
Microsoft Word
Microsoft Excel
Data Entry
QuickBooks
Invoicing
Accounts Receivable

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Dispatch
Service Requests
Technician Scheduling
Preventative Maintenance
Customer Service
Customer Portals
Service Quotes
Work Orders
Billing
QuickBooks
Invoicing
Accounts Receivable
Project Cost Tracking
Timesheet Reconciliation
Electronic Records
Paper Records
Microsoft Outlook
Microsoft Word
Microsoft Excel
Windows
Refrigeration
HVAC
Construction
Mechanical Services

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