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Added 10 mins ago
ED
(Sr.) Partnerships Manager - 557 EN
Export Development Canada | Exportation et développement Canada
Montreal, QC
- $84,698 to $128,743 CAD / year
- Full-time
Employment Type: Permanent & Contract (12 months)
Added 10 mins ago
YR
Elementary Long Term Occasional (LTO) 100% Grade 6/7 Homeroom
York Region District School Board
Richmond Hill, ON
- Full-time
If you are external to the YRDSB, you will be prompted to provide at least three (3) professional, supervisory teaching references (including full name, position title, work…
Added 10 mins ago
L&
Lessons Teacher
Long & McQuade Musical Instruments
Saskatoon, SK
- Full-time
Added 10 mins ago
E1
Hiring Now! Entry-Level English Teacher (ESL) | No Experience Needed
English 1
Quebec, QC · Charlesbourg, QC
- Full-time
…want to teach English abroad, explore Asia, and develop your professional…
Added 10 mins ago
E1
Entry-Level English Teacher
English 1
BC · West Vancouver, BC
- Full-time
…want to teach English abroad, explore Asia, and develop your professional…
Added 10 mins ago
E1
Entry-Level English Teacher
English 1
Vancouver, BC
- Full-time
…want to teach English abroad, explore Asia, and develop your professional…
Added 10 mins ago
ES
Senior Manager, Finance and Administration
Edmonton Southside Primary Care Network
AB · Edmonton, AB
- Full-time
…oversee purchasing, vendor relationships, insurance, leases, and contract administration processes as they relate to finance, facilities, and corporate…
Added 10 mins ago
D
Consultant
Deloitte
Toronto, ON
- Full-time
…future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all…
Added 10 mins ago
Y
Inhouse Legal Counsel - Corporate Law
YuJa
Toronto, ON · North York, ON
- $100,000 to $120,000 CAD / year
- Full-time
…business groups, ensure legal compliance, and set official contract strategies and have a broad range of responsibilities providing transactional support, day-to-day advice to management,…
Added 10 mins ago
OI
Bilingual Customer Service Representative (CSR)
OXARO Inc.
Ottawa, ON
- Full-time
…explain processes, and ensure every interaction is smooth and…
Added 12 mins ago
BG
Auto Body Technician (Orleans South)
Boyd Group Services
ON
- Full-time
A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
Added 12 mins ago
BG
Customer Service Representative/Service Advisor (North York-Thornhill)
Boyd Group Services
Toronto, ON · Thornhill, ON
- Full-time
A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
Added 12 mins ago
BG
Customer Service Representative - Auto Body (Pembina)
Boyd Group Services
Pembina, MB
- Full-time
A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
Added 12 mins ago
B
Senior Manager, Commercial Cards Fraud Strategy
BMO
Toronto, ON · Halifax, NS · FCP
- Full-time
Seasoned professional with a combination of education, experience and industry knowledge.
Added 12 mins ago
BG
Auto Body Estimator (St Albert)
Boyd Group Services
St. Albert, AB
- Full-time
A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
Added 12 mins ago
BG
Auto Body Detailer (Sherwood Park)
Boyd Group Services
Sherwood Park, AB
- Full-time
A Professional Atmosphere, Great Working Conditions with Dynamic Leadership
Added 12 mins ago
B
Customer Service Representative
BMO
Montreal, QC
- Part-time
Added 12 mins ago
CS
Project Coordinator - Canem
Canem Systems Ltd.
Mississauga, ON · Canem Mississauga
- Full-time
Providing administrative support to project managers, including contract documentation, permits, purchase orders, file maintenance, and updating customer portals
Added 12 mins ago
A
Spécialiste en Système EWIS/ Electrical Wiring Interconnection System Specialist
Airbus
Montreal, QC · Mirabel, QC
- Full-time
Added 12 mins ago
A
Assembleur électrique
Airbus
Montreal, QC · Mirabel, QC
- Full-time
Added 12 mins ago
A
Responsable d'unité autonome de production (RUAP)
Airbus
Montreal, QC · Mirabel, QC
- Full-time
Added 12 mins ago
Manager, Content Marketing
Varicent
Toronto, ON
Manage, mentor, and develop a team of content marketers and writers, including internal and contract resources.
Added 26 mins ago
SC
General Helper – Lead Hand, Starbucks, Retail Food Services-Full-Time, 1-Year Contract, Maternity Coverage Possibility of extension up to 6 months (0034444001)
Sodexo Canada Ltd
Vaughan, ON
- Up to $21.69 CAD / hour
- Full-time
- Contract
Deliver friendly, efficient, and professional customer service.
Added 26 mins ago
WO
Registered Practical Nurse - Brampton - Women & Children Paediatrics
William Osler Health System
Brampton, ON
- Full-time
At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!
Added 26 mins ago
PE
Senior Settlements Analyst
Pattern Energy Group LP
Toronto, ON
- Other
Understand power market services agreements and related contract and Energy Imbalance Market charges.

Hays

Dispatch Coordinator

Toronto, ON, Canada
Scarborough, ON, Canada

$25 to $27 CAD / hour · Contract

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Job details

Pay: $25 to $27 CAD / hour
Job type: Contract
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Your new company:

Our client is looking for a Service Coordinator/Dispatcher to join their growing team in Scarborough. This is a fast-paced, customer-focused role supporting service operations and coordinating technicians in the field.

The ideal candidate is calm under pressure, quick on their feet, comfortable managing competing priorities, and committed to delivering an excellent customer experience.

This is a 6-month contract opportunity. The role is fully onsite in Scarborough, ON, working Monday to Friday from 8:00 AM to 4:30 PM.

What You’ll Do:

Receive, prioritize and track incoming service requests from customers.
Dispatch service technicians based on urgency, location, availability and required skills.
Coordinate technician schedules and communicate changes as priorities shift throughout the day.
Manage preventative maintenance schedules and ensure work is completed within required timelines.
Keep customers informed regarding service requests and job status.
Respond professionally to customer questions and help resolve service-related concerns.
Prepare, send and track service quotes, ensuring accuracy and timely follow-up.
Manage customer service portals, including acknowledging calls, updating statuses and following up on incomplete work.
Review and price completed work orders for billing.
Prepare invoices in QuickBooks and assist with accounts receivable follow-up.
Cost and track service projects.
Reconcile technician work orders with timesheets.
Maintain accurate and complete electronic and paper records.
Provide administrative assistance and backup support to the Operations Manager and Service Manager.

What You’ll Bring:

Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
A professional, helpful and customer-focused approach.
The ability to stay calm, think quickly and make sound decisions in a fast-paced environment.
Strong prioritization skills with the ability to manage a busy and changing workload.
Strong computer skills, including Microsoft Outlook, Word, Excel and Windows.
Comfort with data entry and learning new systems and customer portals.
Previous dispatch, service coordination, scheduling or administrative experience is preferred.
Experience in refrigeration, HVAC, construction or another mechanical/service trade environment is considered an asset.
Experience with QuickBooks, invoicing or customer service portals is considered an asset.
A willingness to learn, work collaboratively and communicate effectively with both customers and field technicians.

What you need to do next:

If you're interested in this opportunity, click Apply Now to submit your resume, or contact us directly for more information.

Apply About employer

More about this job

Responsibilities

Coordinate and prioritize customer service requests, dispatch technicians, manage schedules and preventative maintenance, and keep customers informed about service progress. Prepare quotes and invoices, review work orders, track project costs, reconcile timesheets, maintain records, and provide administrative support to operations managers.

Requirements

Requires strong organization, attention to detail, communication, customer service, prioritization, and computer skills, including Microsoft Office and Windows. Previous dispatch, service coordination, scheduling, or administrative experience is preferred; experience in a mechanical service trade, QuickBooks, invoicing, or customer portals is an asset.

Skills

Dispatching
Service Coordination
Scheduling
Customer Service
Prioritization
Organization
Attention To Detail
Verbal Communication
Written Communication
Microsoft Outlook
Microsoft Word
Microsoft Excel
Data Entry
QuickBooks
Invoicing
Accounts Receivable

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Dispatch
Service Requests
Technician Scheduling
Preventative Maintenance
Customer Service
Customer Portals
Service Quotes
Work Orders
Billing
QuickBooks
Invoicing
Accounts Receivable
Project Cost Tracking
Timesheet Reconciliation
Electronic Records
Paper Records
Microsoft Outlook
Microsoft Word
Microsoft Excel
Windows
Refrigeration
HVAC
Construction
Mechanical Services

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