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Added 10 mins ago
TP
Analyst, Aviation Forecasting and Analytics
Toronto Pearson International Airport
Toronto, ON
- Full-time
…global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a…
Added 10 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 10 mins ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 10 mins ago
BC
Registered Nurse - C7 Palliative & Medically Complex Care
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 10 mins ago
BC
Infection Control Professional (ICP)
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 10 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 10 mins ago
BC
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 10 mins ago
BC
Registered Practical Nurse - Day Surgery
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 10 mins ago
BC
Registered Nurse - Medical B7
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 10 mins ago
BC
Registered Practical Nurse - Operating Room
Brant Community Healthcare System
Brantford, ON
- Full-time
Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
Added 10 mins ago
SC
Accounting Manager
Saskatchewan Crop Insurance Corporation (SCIC)
Melville, SK
- Full-time
…office and up to 2 days remotely preferably from one of SCIC's Customer Service Offices (CSO) within the province. You will also be required to make scheduled trips to the head office to…
Added 10 mins ago
LM
Field Technician (Heavy Equipment)
Leavitt Machinery
AB · Edmonton, AB
- Full-time
Leavitt Machinery is looking for a mechanically skilled Field Technician (Heavy Equipment) to join our Service team in Edmonton Alberta. Reporting to the Service Manager, the Field…
Added 10 mins ago
LM
Shop Technician (Heavy Equipment or Automotive)
Leavitt Machinery
AB · Edmonton, AB
- Full-time
Communicating with the Shop Coordinator, Shop Lead, Service Manager, and Technical Support Center regarding service jobs and repair needs
Added 10 mins ago
OF
Client-Facing Portfolio Manager
Optimize Financial Group
Toronto, ON
- Full-time
We are seeking an experienced Client-Facing Portfolio Manager to join our Portfolio Management and Financial Advisory Team at our Toronto headquarters. This is a client-facing role for an…
Added 10 mins ago
CI
EIC Client Service Representative
CMB Insurance Brokers
Grande Prairie, AB
- Full-time
As an EIC Client Service Representative, working with EIC brokers and under the direction of the Service Supervisor, you will assist with tasks related to the servicing of accounts to…
Added 10 mins ago
BI
Senior Credit Officer, Director - US Insurance
BMO Insurance
Toronto, ON
- Full-time
Added 10 mins ago
OG
Coordonnateur(trice) logistique / Logistics Coordinator
OEC Group (Canada)
Montreal, QC
- Full-time
…management of our key accounts. Reporting to the Key Accounts Manager, you will be responsible for coordinating international shipments, monitoring key performance indicators (KPIs), and…
Added 10 mins ago
L
Assistant Manager, Guest Experience | Pine Centre Mall
lululemon
Prince George, BC
- Full-time
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our…
Added 10 mins ago
T
Regional Director of Operations, Americas and Asia Pacific
TrustFlight
Vancouver, BC
- Full-time
…humane. Our values are simple and we mean them: integrity, and a customer first attitude in everything we…
Added 12 mins ago
C
Produce Clerk (Casual) - Lacombe - Central Alberta Co-op
Co-op
Lacombe, AB
- Part-time
Are you enthusiastic about delivering outstanding customer service? Do you excel in fast-paced environment? Our Lacombe Food Store is offering an excellent opportunity for you! We’re…
Added 12 mins ago
C
PT Gas Bar Clerk (51st Street Gas #393) Saskatoon, SK - Saskatoon Co-op
Co-op
Saskatoon, SK
- Part-time
To provide outstanding courteous customer service.
Added 12 mins ago
C
PT Pharmacy Assistant (Attridge Pharmacy #392) Saskatoon, SK - Saskatoon Co-op
Co-op
Saskatoon, SK
- Part-time
To provide prompt, courteous, friendly, and caring service to customers in order to promote good member/customer relations, and a sale of department merchandise.
Added 12 mins ago
C
FT TMLP Meat Cutter (Martensville Food #391) Martensville , SK - Saskatoon Co-op
Co-op
Martensville, SK
- Full-time
To provide customer service and satisfaction to the Association standards. Maintain customer relations and communications.
Added 12 mins ago
D
Manager
Desjardins
Montreal, QC · Quebec, QC · Complexe Desjardins Montréal
- Full-time
…sector. You are responsible for administrating your group’s service offer, developing and implementing its business plan, and overseeing activities supporting the administrative…
Added 12 mins ago
HI
LPN Case Manager
Home Instead Calgary
Calgary, AB
- Full-time
The LPN Case Manager will work with families who are seeking guidance regarding care options for their elderly loved ones. In this role you will use genuine empathy as well as advanced…

Hays

Dispatch Coordinator

Toronto, ON, Canada
Scarborough, ON, Canada

$25 to $27 CAD / hour · Contract

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Job details

Pay: $25 to $27 CAD / hour
Job type: Contract
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Your new company:

Our client is looking for a Service Coordinator/Dispatcher to join their growing team in Scarborough. This is a fast-paced, customer-focused role supporting service operations and coordinating technicians in the field.

The ideal candidate is calm under pressure, quick on their feet, comfortable managing competing priorities, and committed to delivering an excellent customer experience.

This is a 6-month contract opportunity. The role is fully onsite in Scarborough, ON, working Monday to Friday from 8:00 AM to 4:30 PM.

What You’ll Do:

Receive, prioritize and track incoming service requests from customers.
Dispatch service technicians based on urgency, location, availability and required skills.
Coordinate technician schedules and communicate changes as priorities shift throughout the day.
Manage preventative maintenance schedules and ensure work is completed within required timelines.
Keep customers informed regarding service requests and job status.
Respond professionally to customer questions and help resolve service-related concerns.
Prepare, send and track service quotes, ensuring accuracy and timely follow-up.
Manage customer service portals, including acknowledging calls, updating statuses and following up on incomplete work.
Review and price completed work orders for billing.
Prepare invoices in QuickBooks and assist with accounts receivable follow-up.
Cost and track service projects.
Reconcile technician work orders with timesheets.
Maintain accurate and complete electronic and paper records.
Provide administrative assistance and backup support to the Operations Manager and Service Manager.

What You’ll Bring:

Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
A professional, helpful and customer-focused approach.
The ability to stay calm, think quickly and make sound decisions in a fast-paced environment.
Strong prioritization skills with the ability to manage a busy and changing workload.
Strong computer skills, including Microsoft Outlook, Word, Excel and Windows.
Comfort with data entry and learning new systems and customer portals.
Previous dispatch, service coordination, scheduling or administrative experience is preferred.
Experience in refrigeration, HVAC, construction or another mechanical/service trade environment is considered an asset.
Experience with QuickBooks, invoicing or customer service portals is considered an asset.
A willingness to learn, work collaboratively and communicate effectively with both customers and field technicians.

What you need to do next:

If you're interested in this opportunity, click Apply Now to submit your resume, or contact us directly for more information.

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More about this job

Responsibilities

Coordinate and prioritize customer service requests, dispatch technicians, manage schedules and preventative maintenance, and keep customers informed about service progress. Prepare quotes and invoices, review work orders, track project costs, reconcile timesheets, maintain records, and provide administrative support to operations managers.

Requirements

Requires strong organization, attention to detail, communication, customer service, prioritization, and computer skills, including Microsoft Office and Windows. Previous dispatch, service coordination, scheduling, or administrative experience is preferred; experience in a mechanical service trade, QuickBooks, invoicing, or customer portals is an asset.

Skills

Dispatching
Service Coordination
Scheduling
Customer Service
Prioritization
Organization
Attention To Detail
Verbal Communication
Written Communication
Microsoft Outlook
Microsoft Word
Microsoft Excel
Data Entry
QuickBooks
Invoicing
Accounts Receivable

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Dispatch
Service Requests
Technician Scheduling
Preventative Maintenance
Customer Service
Customer Portals
Service Quotes
Work Orders
Billing
QuickBooks
Invoicing
Accounts Receivable
Project Cost Tracking
Timesheet Reconciliation
Electronic Records
Paper Records
Microsoft Outlook
Microsoft Word
Microsoft Excel
Windows
Refrigeration
HVAC
Construction
Mechanical Services

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