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Added 1 hour ago
HH
Parts Consultant
HSC Holdings Inc
Toronto, ON
- Full-time
Pack and load parts correctly; and keep track of all dispatch documentation.
Added 1 hour ago
LC
Manager, Transport (Highway Operations)
Loblaw Companies Limited
Cambridge, ON
- Full-time
The Transport Manager (Highway Operations) will lead the execution of Highway activity throughout Ontario, Quebec and Eastern Canada, ensuring efficient execution. The incumbent brings a…
Added 4 hours ago
SC
Superviseur de territoire | Market Manager
Service Corporation International
Longueuil, QC
- Full-time
Added 5 hours ago
FS
Area Safety Manager
First Student
Toronto, ON · Scarborough, ON
- Full-time
Assess location safety performance by utilizing Daily Dispatch, Driver Mobile Manager, and other applicable tools.
Added 6 hours ago
LM
Field Technician (Heavy Equipment)
Leavitt Machinery
Fort McMurray, AB
- Full-time
…Service team in Fort McMurray, Alberta. Reporting to the Service Manager, the Field Technician will be assigned to a variety of machinery repair tasks required by our loyal…
Added 6 hours ago
CO
Communications Operator
City of Brampton
Brampton, ON
- Full-time
Operates console equipment, including telephone, radio, status control and computer-aided dispatch, while quickly analyzing information received from callers in order to dispatch the…
Added 6 hours ago
PP
Field Supervisor
Pro Property Services
Calgary, AB
- Full-time
We are currently looking to hire a Field Supervisor on a Permanent Full-time basis. Reporting to the Dispatch Manager, the Field Supervisor will primarily oversee the day-to-day service…
Added 7 hours ago
PW
Shop Lead Hand
Pacific Western Transportation Ltd
Medicine Hat, AB
- Full-time
…The position is directly accountable to the Assistant General Manager for the effective utilization of shop facilities, equipment/manpower, and the maintenance, efficiency, and safety of…
Added 7 hours ago
DG
Dispatcher
Dilawri Group of Companies
North Vancouver, BC
- Full-time
…operations of our Service Department. Reporting to the Service Manager, the Dispatcher plays a key role in maximizing workshop utilization by prioritizing and assigning work to technicians…
Added 7 hours ago
T
Warehouse Clerk
Telecon
AB · Edmonton, AB
- Full-time
Coordinate with carriers for timely and accurate dispatch of goods.
Added 7 hours ago
Class 5 Truck Driver
Diabetes Canada / National Diabetes Trust
Dartmouth, NS
Reporting to the Operations Manager, this critical role will work up to 29 hours per week, driving established routes to collect donated clothing and household items from our valued…
Added 10 hours ago
RS
Operations Coordinator
Rockwood Service Corporation
AB · Red Deer County, AB
- Full-time
Reporting to the Division Manager, the Operations Coordinator will oversee the planning, scheduling, and dispatching of technical staff and resources to meet customer service requests.
Added 10 hours ago
Class 5 Truck Driver
Diabetes Canada / National Diabetes Trust
Edmonton, AB
Reporting to the Operations Manager, this critical role will work up to 29 hours per week, driving established routes to collect donated clothing and household items from our valued…
Added 10 hours ago
Gravel Truck Driver – Project Term
Simpcw Resources Group
Kamloops 1, BC
…Driver to join our Assets Division. Reporting to the Assets Manager, you will be responsible for safely transporting gravel, aggregate, materials, and equipment in support of SRG projects.…
Added 11 hours ago
CE
DZ Driver
Cooper Equipment Rentals Limited
Ottawa, ON
- Full-time
Communicate with dispatch if behind schedule, so customers may be notified
Added 11 hours ago
C
Tanker Driver
Chemtrade
Thorold, ON
- $30 CAD / hour
- Other
Added 11 hours ago
Retail Sales & Delivery Associate
Fire & Flower Inc.
Langford, BC
Communicate with Dispatch to support timely and accurate deliveries
Added 12 hours ago
TI
Collections Driver - Barrie (Part-Time)
Talize Inc / Recycling Rewards
Barrie, ON
- Part-time
Maintain clear communication with Dispatch regarding delays, incidents, or route issues.
Added 13 hours ago
LM
Field Technician (Heavy Equipment)
Leavitt Machinery
AB · Edmonton, AB
- Full-time
…Service team in Edmonton Alberta. Reporting to the Service Manager, the Field Technician will be assigned to a variety of machinery repair tasks required by our loyal…
Added 13 hours ago
H
Dispatch Coordinator
Hays
Toronto, ON · Scarborough, ON
- $25 to $27 CAD / hour
- Contract
Dispatch service technicians based on urgency, location, availability and required skills.
Added 13 hours ago
A
Operations Manager
Amyantek
Toronto, ON · North York, ON
- Full-time
Title: Operations Supervisor /Operations Manager
Added 13 hours ago
Class 5 Truck Driver
Diabetes Canada / National Diabetes Trust
Saint John, NB
Reporting to the Operations Manager, this critical role will work up to 29 hours per week, driving established routes to collect donated clothing and household items from our valued…
Added 14 hours ago
Storage Customer Service Representative
U-Haul
Richmond, BC
…Additionally, you will assist customers using up-to-date technology to dispatch and return equipment. This position offers on-the-job…
Added 14 hours ago
LM
Field Technician (Heavy Equipment or Automotive)
Leavitt Machinery
Lakeshore, ON
- Full-time
…Service team in Belle River, Ontario. Reporting to the Service Manager, the Field Technician will be assigned to a variety of machinery repair tasks required by our loyal…
Added 14 hours ago
1
Senior Manager, Clinic IT Services
123Dentist
Toronto, ON
- $150,000 to $175,000 CAD / year
- Full-time
Job Title: Senior Manager, Clinic IT Services

Hays

Dispatch Coordinator

Toronto, ON, Canada
Scarborough, ON, Canada

$25 to $27 CAD / hour · Contract

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Job details

Pay: $25 to $27 CAD / hour
Job type: Contract
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Your new company:

Our client is looking for a Service Coordinator/Dispatcher to join their growing team in Scarborough. This is a fast-paced, customer-focused role supporting service operations and coordinating technicians in the field.

The ideal candidate is calm under pressure, quick on their feet, comfortable managing competing priorities, and committed to delivering an excellent customer experience.

This is a 6-month contract opportunity. The role is fully onsite in Scarborough, ON, working Monday to Friday from 8:00 AM to 4:30 PM.

What You’ll Do:

Receive, prioritize and track incoming service requests from customers.
Dispatch service technicians based on urgency, location, availability and required skills.
Coordinate technician schedules and communicate changes as priorities shift throughout the day.
Manage preventative maintenance schedules and ensure work is completed within required timelines.
Keep customers informed regarding service requests and job status.
Respond professionally to customer questions and help resolve service-related concerns.
Prepare, send and track service quotes, ensuring accuracy and timely follow-up.
Manage customer service portals, including acknowledging calls, updating statuses and following up on incomplete work.
Review and price completed work orders for billing.
Prepare invoices in QuickBooks and assist with accounts receivable follow-up.
Cost and track service projects.
Reconcile technician work orders with timesheets.
Maintain accurate and complete electronic and paper records.
Provide administrative assistance and backup support to the Operations Manager and Service Manager.

What You’ll Bring:

Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
A professional, helpful and customer-focused approach.
The ability to stay calm, think quickly and make sound decisions in a fast-paced environment.
Strong prioritization skills with the ability to manage a busy and changing workload.
Strong computer skills, including Microsoft Outlook, Word, Excel and Windows.
Comfort with data entry and learning new systems and customer portals.
Previous dispatch, service coordination, scheduling or administrative experience is preferred.
Experience in refrigeration, HVAC, construction or another mechanical/service trade environment is considered an asset.
Experience with QuickBooks, invoicing or customer service portals is considered an asset.
A willingness to learn, work collaboratively and communicate effectively with both customers and field technicians.

What you need to do next:

If you're interested in this opportunity, click Apply Now to submit your resume, or contact us directly for more information.

Apply About employer

More about this job

Responsibilities

Coordinate and prioritize customer service requests, dispatch technicians, manage schedules and preventative maintenance, and keep customers informed about service progress. Prepare quotes and invoices, review work orders, track project costs, reconcile timesheets, maintain records, and provide administrative support to operations managers.

Requirements

Requires strong organization, attention to detail, communication, customer service, prioritization, and computer skills, including Microsoft Office and Windows. Previous dispatch, service coordination, scheduling, or administrative experience is preferred; experience in a mechanical service trade, QuickBooks, invoicing, or customer portals is an asset.

Skills

Dispatching
Service Coordination
Scheduling
Customer Service
Prioritization
Organization
Attention To Detail
Verbal Communication
Written Communication
Microsoft Outlook
Microsoft Word
Microsoft Excel
Data Entry
QuickBooks
Invoicing
Accounts Receivable

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Dispatch
Service Requests
Technician Scheduling
Preventative Maintenance
Customer Service
Customer Portals
Service Quotes
Work Orders
Billing
QuickBooks
Invoicing
Accounts Receivable
Project Cost Tracking
Timesheet Reconciliation
Electronic Records
Paper Records
Microsoft Outlook
Microsoft Word
Microsoft Excel
Windows
Refrigeration
HVAC
Construction
Mechanical Services

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