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Added 10 mins ago
AC
Regional Junior Category Manager
Alimentation Couche-Tard
Laval, QC
- Internship
The Junior Category Manager provides support to the Category and Merchandising Team and vendor partners in everyday functions of their categories. They are responsible for conducting…
Added 10 mins ago
LH
CCM-Care Coordinator Manager - Multiple Future Opportunities
Lifemark Health Group
Hamilton, ON
- $18.42 to $27.02 CAD / hour
- Full-time
Current enrolment or graduation from a college diploma program in a related field an asset
Added 10 mins ago
I
Customer Supply Chain Associate
Iovate
Oakville, ON
- $50,000 to $60,000 CAD / year
- Full-time
Monitor service performance, production processes and quality, providing reports to the manager for the purpose of optimizing operational effectiveness.
Added 10 mins ago
E
Support Center Analyst I Position
eSentire
Waterloo, ON
- $65,000 to $75,000 CAD / year
- Full-time
This role will report to the Manager, Support Center within our Support Operations
Added 10 mins ago
MS
Group Manager, Strategic Programs (Merchandising)
Medline Sinclair
Mississauga, ON
- Full-time
…manages a number of direct and indirect reports. The Group Manager, Strategic Programs is responsible for leading the development, execution, growth, and profitability of key merchandising…
Added 10 mins ago
B&
Retail Store Manager-CARREFOUR DE LA RIVE-SUD
Bath & Body Works
Boucherville, QC
- $62,800 to $81,640 USD / year
- Full-time
As a Store Manager, you will have the opportunity to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth. Our store leaders…
Added 10 mins ago
TT
Mold Maker, Field Service
Top Tier Talent Group
Windsor, ON
- Full-time
Work Arrangement: Field based, primarily at tool shops and customer sites
Added 10 mins ago
CC
Market Research Specialist (contract)
CAA Club Group
Vaughan, ON
- Contract
Conduct quality checks of all field ready survey components and client reporting elements
Added 10 mins ago
HA
Sensor Fusion Engineer
Hexagon Autonomous Solutions
Calgary, AB
- Full-time
…service excellence and continuous improvement. Reporting to the Manager, Sensor Fusion & Waypoint, you will focus on developing market leading GNSS/INS (SPAN) solutions. In this, you will…
Added 10 mins ago
N
Coordinateur / Coordinatrice RH
Newrest
Dorval, QC
- $60,000 to $65,000 CAD / year
- Full-time
…this opportunity is for you! Working with the Human Resources Manager, the HR Coordinator provides support in the various HR department processes (staffing, training, welcoming new…
Added 13 mins ago
CQ
Marketing & Campaign Specialist
Canadian Queer Chamber of Commerce (CQCC)
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
Develop campaign plans with clear objectives, target audiences, messages, channels, timelines and measures of success, in collaboration with the Manager, Marketing & Communications.
Added 13 mins ago
CG
Superintendent, TSF, Dewatering and Infrastructure
Centerra Gold Inc.
Fort St. James, BC
- Full-time
…infrastructure systems including Mine access roads. Reporting to the Manager, Engineering & Infrastructure, the Superintendent, TSF, Dewatering and Infrastructure oversees safe and reliable…
Added 13 mins ago
SP
Healthcare Commercial Construction Project Manager (Edmonton/Calgary)
Synergy Projects Ltd.
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Job Title: Healthcare Commercial Construction Project Manager
Added 13 mins ago
A
Talent Acquisition Partner
Altis
Brampton, ON
- $70,000 to $90,000 CAD / year
- Full-time
…dynamic manufacturing environment. Reporting to the Senior HR Manager, you will partner closely with operational leaders and HR stakeholders to deliver full-cycle recruitment solutions that…
Added 13 mins ago
IC
Digital Security Specialist- EN
IAMGOLD Corporation
Toronto, ON
- Full-time
…corporate and mine site environments. Reporting to the Senior Manager, Cybersecurity, you will help protect our people, systems, and data by coordinating incident response, managing…
Added 13 mins ago
LS
Key Account Manager
Lock Search Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Key Account Manager (KAM) is responsible for developing and executing strategic account plans that drive sustainable growth, formulary access, and appropriate utilization within…
Added 13 mins ago
UW
Manager, Research and Evaluation (Data Specialist)
United Way Greater Toronto
Toronto, ON
- Full-time
Manager Research and Evaluation (Data Specialist)
Added 13 mins ago
UO
Administrative Coordinator, College of Medicine
University of Saskatchewan
Saskatoon, SK
- Full-time
Nature of Work: Under the direction of the Department Head while reporting to the Finance and Administration Manager, this position interacts with a diverse group of individuals including…
Added 13 mins ago
FC
Information Technology Analyst
FIKA Company
AB · Edmonton, AB
- Full-time
Work with Microsoft Endpoint Manager to create packages, manage policies and deploy configurations
Added 13 mins ago
DG
Marketing Strategist
Dilawri Group of Companies
Vancouver, BC
- Full-time
Align with each dealership’s General Manager on monthly vehicle priorities and promotions, and develop creative briefs for sales and service campaigns.
Added 13 mins ago
MR
Director, Total Rewards
Meridia Recruitment Solutions, a KBRS Company
Saint John, NB
- Full-time
Bachelor Degree in Human Resources Management, Business Administration, or a finance-related field. Master’s degree is an asset;
Added 13 mins ago
TW
Associate Franchise Operations Manager (Quebec)
The Wendy's Company
Quebec, QC
- $85,000 to $145,000 CAD / year
- Full-time
…of the organization. Provides feedback to franchise training manager to conduct the classes needed. Partners with Franchisee to build their own centers of “Operational Excellence” that will…
Added 14 mins ago
Field Heavy Duty Mechanic
Northern Mat & Bridge
Lloydminster, AB
…Our success is built on the strength of our people, from the field to the office, working together with integrity, safety, and pride. When you join NMB, you’re joining a team that values…
Added 14 mins ago
Field Heavy Duty Mechanic
Northern Mat & Bridge
Winnipeg, MB
…Our success is built on the strength of our people, from the field to the office, working together with integrity, safety, and pride. When you join NMB, you’re joining a team that values…
Added 14 mins ago
Support Center Analyst I
eSentire
Waterloo, ON
This role will report to the Manager, Support Center within our Support Operations

Hays

Dispatch Coordinator

Toronto, ON, Canada
Scarborough, ON, Canada

$25 to $27 CAD / hour · Contract

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Job details

Pay: $25 to $27 CAD / hour
Job type: Contract
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Your new company:

Our client is looking for a Service Coordinator/Dispatcher to join their growing team in Scarborough. This is a fast-paced, customer-focused role supporting service operations and coordinating technicians in the field.

The ideal candidate is calm under pressure, quick on their feet, comfortable managing competing priorities, and committed to delivering an excellent customer experience.

This is a 6-month contract opportunity. The role is fully onsite in Scarborough, ON, working Monday to Friday from 8:00 AM to 4:30 PM.

What You’ll Do:

Receive, prioritize and track incoming service requests from customers.
Dispatch service technicians based on urgency, location, availability and required skills.
Coordinate technician schedules and communicate changes as priorities shift throughout the day.
Manage preventative maintenance schedules and ensure work is completed within required timelines.
Keep customers informed regarding service requests and job status.
Respond professionally to customer questions and help resolve service-related concerns.
Prepare, send and track service quotes, ensuring accuracy and timely follow-up.
Manage customer service portals, including acknowledging calls, updating statuses and following up on incomplete work.
Review and price completed work orders for billing.
Prepare invoices in QuickBooks and assist with accounts receivable follow-up.
Cost and track service projects.
Reconcile technician work orders with timesheets.
Maintain accurate and complete electronic and paper records.
Provide administrative assistance and backup support to the Operations Manager and Service Manager.

What You’ll Bring:

Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
A professional, helpful and customer-focused approach.
The ability to stay calm, think quickly and make sound decisions in a fast-paced environment.
Strong prioritization skills with the ability to manage a busy and changing workload.
Strong computer skills, including Microsoft Outlook, Word, Excel and Windows.
Comfort with data entry and learning new systems and customer portals.
Previous dispatch, service coordination, scheduling or administrative experience is preferred.
Experience in refrigeration, HVAC, construction or another mechanical/service trade environment is considered an asset.
Experience with QuickBooks, invoicing or customer service portals is considered an asset.
A willingness to learn, work collaboratively and communicate effectively with both customers and field technicians.

What you need to do next:

If you're interested in this opportunity, click Apply Now to submit your resume, or contact us directly for more information.

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More about this job

Responsibilities

Coordinate and prioritize customer service requests, dispatch technicians, manage schedules and preventative maintenance, and keep customers informed about service progress. Prepare quotes and invoices, review work orders, track project costs, reconcile timesheets, maintain records, and provide administrative support to operations managers.

Requirements

Requires strong organization, attention to detail, communication, customer service, prioritization, and computer skills, including Microsoft Office and Windows. Previous dispatch, service coordination, scheduling, or administrative experience is preferred; experience in a mechanical service trade, QuickBooks, invoicing, or customer portals is an asset.

Skills

Dispatching
Service Coordination
Scheduling
Customer Service
Prioritization
Organization
Attention To Detail
Verbal Communication
Written Communication
Microsoft Outlook
Microsoft Word
Microsoft Excel
Data Entry
QuickBooks
Invoicing
Accounts Receivable

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Dispatch
Service Requests
Technician Scheduling
Preventative Maintenance
Customer Service
Customer Portals
Service Quotes
Work Orders
Billing
QuickBooks
Invoicing
Accounts Receivable
Project Cost Tracking
Timesheet Reconciliation
Electronic Records
Paper Records
Microsoft Outlook
Microsoft Word
Microsoft Excel
Windows
Refrigeration
HVAC
Construction
Mechanical Services

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