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Added 5 mins ago
Dispatch
WQS Careers
Edmonton, AB
WQS Group of Companies, including WQS Non-Destructive Testing and WQS Industrial Services, is a dedicated service provider, focused on high-quality Non-Destructive Testing, Field…
Added 5 mins ago
Estimator
WQS Careers
Edmonton, AB
WQS Group of Companies, including WQS Non-Destructive Testing and WQS Industrial Services, is a dedicated service provider, focused on high-quality Non-Destructive Testing, Field…
Added 5 mins ago
MM
Laser Field Service Technician
MC Machinery Systems, Inc.
Richmond Hill, ON
- $26 to $35 CAD / hour
- Full-time
As a Field Service Technician, you will utilize customer communication skills, and the mechanical and electrical knowledge to repair, troubleshoot, modify and test complex technical…
Added 35 mins ago
C
Simulator Technician-EN
CAE
Gagetown, NB
- Full-time
The Simulator Technician is responsible for performing complex but standardized technical tasks related to preventive and corrective maintenance activities on simulators and associated…
Added 35 mins ago
C
Simulator Technician
CAE
Gagetown, NB
- Full-time
The Simulator Technician is responsible for performing complex but standardized technical tasks related to preventive and corrective maintenance activities on simulators and associated…
Added 1 hour ago
PP
Field Supervisor
Pro Property Services
Calgary, AB
- Full-time
We are currently looking to hire a Field Supervisor on a Permanent Full-time basis. Reporting to the Dispatch Manager, the Field Supervisor will primarily oversee the day-to-day service…
Added 1 hour ago
AN
CGSB Certified NDT Technician (RT/Cedo) - Regina
Apave North America Corp.
Regina, SK
- Full-time
Apave Canada has immediate, Full-time position available for CGSB Certified NDT Technicians within our NDT Services Department in Regina, Saskatchewan.
Added 1 hour ago
CE
TEST TECHNICIAN (Kempas Plant) Posted on 20/08/2026
Cape EMS Berhad
ON · Simcoe, ON
- Full-time
Assist in sourcing and procuring materials, components, and services required for production. Collaborate with suppliers to negotiate prices, terms, and delivery schedules. Ensure timely…
Added 1 hour ago
CI
Systems Engineering Technician (SET)
Calian in Space & Technology
Saint-Gabriel-de-Valcartier, QC
- Full-time
…fournit un soutien de 1er, 2e et 3e niveau afin de garantir des services réseau sécurisés, conformes et opérationnels conformément aux politiques et plans techniques du…
Added 1 hour ago
UO
Network Support Technician (On-Site) -Information Technologies
University of Calgary
Calgary, AB
- Full-time
The Information Technologies is currently seeking a Full-time Regular Network Support Technician.
Added 1 hour ago
AP
Pest Technician - We'll Train (Base Salary, Commission & Bonus Included)
Abell Pest Control
Langley (District), BC · Langley, BC
- Full-time
…skills and be equally considered: route sales, route service, field sales, field service, service technician, territory representative, restaurant manager, restaurant server, construction,…
Added 2 hours ago
WN
Environmental, Ecology and Geomatics 2027 Summer Jobs
Woodlands North Inc.
Alexis Whitecourt 232, AB · Whitecourt, AB
- Full-time
Creeks Technician: candidates will be familiar with watercourse inventory and sampling techniques. Project tasks will consist of extensive field work conducting stream inventories, aquatic…
Added 2 hours ago
HVAC Technician
Reliance Home Comfort
Thunder Bay, ON
By joining Reliance as a HVAC Technician, you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for…
Added 2 hours ago
GF
Service Technician- InnoServ
Gordon Food Service - Canada
Toronto, ON · North York, ON
- Full-time
As a Service Technician you will be the trusted expert that provides installation, preventative maintenance and servicing of coffee machines, juice machines, dishwashers, and chemical…
Added 2 hours ago
Emergency Medical Technician
HealthCareersInSask.ca
Biggar, SK
Salary or Pay Band: Pay Band Emergency Medical Technician $29.909 to $36.572
Added 2 hours ago
H
Emergency Medical Technician Paramedic
HealthCareersInSask.ca
Kindersley, SK
- Part-time
Salary or Pay Band: Pay Band Emergency Medical Technician Paramedic $39.654 to $48.451
Added 2 hours ago
SP
High Voltage Electrical Technician
Spark Power
Hamilton, ON
- $50 to $60 CAD / hour
- Full-time
Spark Power, a trusted partner in power in North America, is looking for a High Voltage (NETA) Technician within the GTA area. As a High Voltage (NETA) Technician, you will be performing a…
Added 3 hours ago
MI
Calibration Technician / Metrologist
Miller Instruments Ltd.
Burnaby, BC
- Full-time
We are an ISO/IEC 17025:2017 accredited calibration laboratory providing precision calibration services for customers across various industries, including manufacturing, healthcare,…
Added 4 hours ago
HS
Territory Sales Manager
Hercules SLR
Truro, NS
- Full-time
A background in a mechanical, industrial, or technical trade (e.g., millwright, machinist, mechanical technician) or post-secondary education in a related field.
Added 4 hours ago
FT
Tire Technician/ Service Truck Operator, Edson
Fountain Tire
Edson, AB
- Other
Tire Technician wages: $18 to $24 per hour (based on experience)
Added 4 hours ago
IG
Instrument and Controls Technician and/or Industrial Electrician
Intricate Group
Edmonton, AB
- Full-time
Intricate is proud to be a complete energy services company in key areas of the oil and gas industry. We have grown into a diverse company with a flourishing portfolio of service offerings…
Added 5 hours ago
CF
Sports Stores Technician-EN
Canadian Forces Morale and Welfare Services
Greenwood, NS
- $19.64 to $21.4 CAD / hour
- Part-time
…retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it…
Added 5 hours ago
ME
Project Coordinator
March Elevator Limited
Mississauga, ON
- Full-time
Experience in the elevator industry or other field service industries such as construction, mechanical, HVAC, or electrical services is preferred.
Added 5 hours ago
LC
Automotive Mobile Technician
LKQ Corporation
Cambridge, ON · ON · HMON Home Ontario, Canada
- Full-time
Are you the go-to problem solver on the job? At Elitek Vehicle Services, an LKQ Company, we’re looking for skilled Mobile Automotive Technicians to join our team. We offer industry-leading…
Added 6 hours ago
FO
Contents Technician
First Onsite - CA
Edmonton, AB
- Full-time
Minimum 6 months of experience in restoration, emergency services, or a related field

Hays

Dispatch Coordinator

Toronto, ON, Canada
Scarborough, ON, Canada

$25 to $27 CAD / hour · Contract

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Job details

Pay: $25 to $27 CAD / hour
Job type: Contract
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Your new company:

Our client is looking for a Service Coordinator/Dispatcher to join their growing team in Scarborough. This is a fast-paced, customer-focused role supporting service operations and coordinating technicians in the field.

The ideal candidate is calm under pressure, quick on their feet, comfortable managing competing priorities, and committed to delivering an excellent customer experience.

This is a 6-month contract opportunity. The role is fully onsite in Scarborough, ON, working Monday to Friday from 8:00 AM to 4:30 PM.

What You’ll Do:

Receive, prioritize and track incoming service requests from customers.
Dispatch service technicians based on urgency, location, availability and required skills.
Coordinate technician schedules and communicate changes as priorities shift throughout the day.
Manage preventative maintenance schedules and ensure work is completed within required timelines.
Keep customers informed regarding service requests and job status.
Respond professionally to customer questions and help resolve service-related concerns.
Prepare, send and track service quotes, ensuring accuracy and timely follow-up.
Manage customer service portals, including acknowledging calls, updating statuses and following up on incomplete work.
Review and price completed work orders for billing.
Prepare invoices in QuickBooks and assist with accounts receivable follow-up.
Cost and track service projects.
Reconcile technician work orders with timesheets.
Maintain accurate and complete electronic and paper records.
Provide administrative assistance and backup support to the Operations Manager and Service Manager.

What You’ll Bring:

Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
A professional, helpful and customer-focused approach.
The ability to stay calm, think quickly and make sound decisions in a fast-paced environment.
Strong prioritization skills with the ability to manage a busy and changing workload.
Strong computer skills, including Microsoft Outlook, Word, Excel and Windows.
Comfort with data entry and learning new systems and customer portals.
Previous dispatch, service coordination, scheduling or administrative experience is preferred.
Experience in refrigeration, HVAC, construction or another mechanical/service trade environment is considered an asset.
Experience with QuickBooks, invoicing or customer service portals is considered an asset.
A willingness to learn, work collaboratively and communicate effectively with both customers and field technicians.

What you need to do next:

If you're interested in this opportunity, click Apply Now to submit your resume, or contact us directly for more information.

Apply About employer

More about this job

Responsibilities

Coordinate and prioritize customer service requests, dispatch technicians, manage schedules and preventative maintenance, and keep customers informed about service progress. Prepare quotes and invoices, review work orders, track project costs, reconcile timesheets, maintain records, and provide administrative support to operations managers.

Requirements

Requires strong organization, attention to detail, communication, customer service, prioritization, and computer skills, including Microsoft Office and Windows. Previous dispatch, service coordination, scheduling, or administrative experience is preferred; experience in a mechanical service trade, QuickBooks, invoicing, or customer portals is an asset.

Skills

Dispatching
Service Coordination
Scheduling
Customer Service
Prioritization
Organization
Attention To Detail
Verbal Communication
Written Communication
Microsoft Outlook
Microsoft Word
Microsoft Excel
Data Entry
QuickBooks
Invoicing
Accounts Receivable

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Dispatch
Service Requests
Technician Scheduling
Preventative Maintenance
Customer Service
Customer Portals
Service Quotes
Work Orders
Billing
QuickBooks
Invoicing
Accounts Receivable
Project Cost Tracking
Timesheet Reconciliation
Electronic Records
Paper Records
Microsoft Outlook
Microsoft Word
Microsoft Excel
Windows
Refrigeration
HVAC
Construction
Mechanical Services

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