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Added 3 mins ago
ER
Reservations Specialist
Eldorado Resort
Kelowna, BC
- $20.6 CAD / hour
- Full-time
Under the direction of the Reservations Manager, the Reservations Specialist will be the first point of contact for the guest in creating the perfect guest experience. In the role you will…
Added 3 mins ago
S
Operations Lead - Full Time
sephora.com
Sudbury, ON · Greater Sudbury, ON,CA
- $22.2 to $26.1 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 3 mins ago
H
Patient Care Navigator
HealthOne
Toronto, ON
- $20 to $25 CAD / hour
…continuing to expand with the launch of a new Toronto Metro Centre location, we deliver holistic healthcare to more patients across the GTA and beyond through our Medical, Dental, Rehab,…
Added 3 mins ago
TO
Labourers - Temporary
Total Oilfield Rentals
Leduc, AB
- Full-time
Total Oilfield Rentals is currently looking for a Labourer to join our team. Reporting to the Project Manager, the Labourer will be responsible for performing general labour duties to…
Added 17 mins ago
M
Senior Manager, Organic Growth
Mistplay
Toronto, ON
- $120,000 to $165,000 CAD / year
- Full-time
Mistplay is seeking a strategic and hands-on Senior Manager of Organic Growth to help build and scale the organic acquisition engine for our fast-growing rewarded gaming platform. This…
Added 17 mins ago
A
Retail Lead - Grandview, 2032, Vancouver, Canada
adidas
Langley (District), BC · City of Langley, BC
- Full-time
…merchandising within section, special order, cashiering, stock location, and related store up keeping support duties in order to maintain needed staff coverage and to lead by example.…
Added 17 mins ago
TE
Overhead Crane & Hoist Technician
Toronto Electric
Toronto, ON · North York, ON
- Full-time
Reports To: Service Manager / Operations Manager
Added 17 mins ago
AS
Recruiter III
Apex Systems
Vancouver, BC
- $38 to $44 USD / hour
- Full-time
Work Location: 100% on site - Downtown Vancouver, BC
Added 17 mins ago
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Supervisor, Global Partner Operations
Pursuit
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests…
Added 17 mins ago
K
Sea Logistics Pricing Supervisor
Kuehne+Nagel
Montreal, QC
- Full-time
…escalations, and partner closely with the National Revenue Manager, Sales, and Management to shape pricing strategies that support both new opportunities and long‑standing customer…
Added 18 mins ago
AI
Marketing Coordinator
AutoCanada Inc.
Edmonton, AB
- Full-time
Location: AutoCanada Home Office, Edmonton, AB
Added 18 mins ago
Project Manager (Renewal)
Region of Waterloo
Kitchener, ON
Location: 150 Frederick St - Regional Admin Headquarters
Added 18 mins ago
Public Health Nurse (Infectious Diseases)
Region of Waterloo
Kitchener, ON · Cambridge, ON · Waterloo, ON
Added 18 mins ago
Director, Water and Wastewater Infrastructure Management
Region of Waterloo
Kitchener, ON
Location: 150 Frederick St - Regional Admin Headquarters
Added 18 mins ago
T
Business Systems Analyst II
TD
Toronto, ON
- Full-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 18 mins ago
T
PIA Client Service Associate
TD
Kamloops, BC
- Full-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 18 mins ago
T
Quality Engineer II (VMS)
TD
Toronto, ON
- Full-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 18 mins ago
T
Personal Banking Associate Trainee
TD
Winnipeg, MB
- Full-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 18 mins ago
T
Business Systems Analysis Specialist
TD
Toronto, ON
- Full-time
…candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 18 mins ago
CI
Building Operator
Colliers International
Mississauga, ON
- Full-time
…report completion and/or unusual conditions to the Operations Manager (or…
Added 18 mins ago
B
Mortgage Specialist
BMO
Fort St. John, BC
- Full-time
Added 18 mins ago
A
Manager, Product and Industry Marketing
Autodesk
Montreal, QC
- Full-time
26WD101307, Manager, Product and Industry Marketing
Added 18 mins ago
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Program Supervisor
YBC
Vancouver, BC
- Full-time
Location: leləm̓ YMCA Community Centre (5490 Shortcut Rd, Vancouver, BC)
Added 18 mins ago
DU
Manager of Volunteer Relations
Ducks Unlimited Canada
BC
- Full-time
The Manager of Volunteer Relations (MVR) is primarily responsible for actively growing DUC’s Volunteer network in their province through recruitment and retention. This role will develop…
Added 33 mins ago
Assistant Store Manager
Rogers Communications
Calgary, AB
Management Support: You support the Store Manager in managing day to day operations, coaching, and developing team members to positively impact growth and create best in class customer…

Hays

Dispatch Coordinator

Toronto, ON, Canada
Scarborough, ON, Canada

$25 to $27 CAD / hour · Contract

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Job details

Pay: $25 to $27 CAD / hour
Job type: Contract
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Your new company:

Our client is looking for a Service Coordinator/Dispatcher to join their growing team in Scarborough. This is a fast-paced, customer-focused role supporting service operations and coordinating technicians in the field.

The ideal candidate is calm under pressure, quick on their feet, comfortable managing competing priorities, and committed to delivering an excellent customer experience.

This is a 6-month contract opportunity. The role is fully onsite in Scarborough, ON, working Monday to Friday from 8:00 AM to 4:30 PM.

What You’ll Do:

Receive, prioritize and track incoming service requests from customers.
Dispatch service technicians based on urgency, location, availability and required skills.
Coordinate technician schedules and communicate changes as priorities shift throughout the day.
Manage preventative maintenance schedules and ensure work is completed within required timelines.
Keep customers informed regarding service requests and job status.
Respond professionally to customer questions and help resolve service-related concerns.
Prepare, send and track service quotes, ensuring accuracy and timely follow-up.
Manage customer service portals, including acknowledging calls, updating statuses and following up on incomplete work.
Review and price completed work orders for billing.
Prepare invoices in QuickBooks and assist with accounts receivable follow-up.
Cost and track service projects.
Reconcile technician work orders with timesheets.
Maintain accurate and complete electronic and paper records.
Provide administrative assistance and backup support to the Operations Manager and Service Manager.

What You’ll Bring:

Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
A professional, helpful and customer-focused approach.
The ability to stay calm, think quickly and make sound decisions in a fast-paced environment.
Strong prioritization skills with the ability to manage a busy and changing workload.
Strong computer skills, including Microsoft Outlook, Word, Excel and Windows.
Comfort with data entry and learning new systems and customer portals.
Previous dispatch, service coordination, scheduling or administrative experience is preferred.
Experience in refrigeration, HVAC, construction or another mechanical/service trade environment is considered an asset.
Experience with QuickBooks, invoicing or customer service portals is considered an asset.
A willingness to learn, work collaboratively and communicate effectively with both customers and field technicians.

What you need to do next:

If you're interested in this opportunity, click Apply Now to submit your resume, or contact us directly for more information.

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More about this job

Responsibilities

Coordinate and prioritize customer service requests, dispatch technicians, manage schedules and preventative maintenance, and keep customers informed about service progress. Prepare quotes and invoices, review work orders, track project costs, reconcile timesheets, maintain records, and provide administrative support to operations managers.

Requirements

Requires strong organization, attention to detail, communication, customer service, prioritization, and computer skills, including Microsoft Office and Windows. Previous dispatch, service coordination, scheduling, or administrative experience is preferred; experience in a mechanical service trade, QuickBooks, invoicing, or customer portals is an asset.

Skills

Dispatching
Service Coordination
Scheduling
Customer Service
Prioritization
Organization
Attention To Detail
Verbal Communication
Written Communication
Microsoft Outlook
Microsoft Word
Microsoft Excel
Data Entry
QuickBooks
Invoicing
Accounts Receivable

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Dispatch
Service Requests
Technician Scheduling
Preventative Maintenance
Customer Service
Customer Portals
Service Quotes
Work Orders
Billing
QuickBooks
Invoicing
Accounts Receivable
Project Cost Tracking
Timesheet Reconciliation
Electronic Records
Paper Records
Microsoft Outlook
Microsoft Word
Microsoft Excel
Windows
Refrigeration
HVAC
Construction
Mechanical Services

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