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Added 1 min ago
PW
Shop Lead Hand
Pacific Western Transportation Ltd
Medicine Hat, AB
- Full-time
Southland Transportation is offering a rewarding position with our Maintenance Department that allows for continued professional growth.
Added 13 mins ago
NA
FIRE ALARM TECHNICIAN
North American Security Services, Inc.
Ottawa, ON
- Full-time
Performing installations, inspections, testing, verification, repair and maintenance work on fire alarm systems, access control & security systems, as well as miscellaneous service work, as…
Added 13 mins ago
FM
heavy-duty equipment mechanic
Frontline Machinery Ltd.
Woodstock, ON
- Full-time
Clean, lubricate and perform other maintenance work
Added 13 mins ago
CI
Systems Engineering Technician (SET)
Calian in Space & Technology
Saint-Gabriel-de-Valcartier, QC
- Full-time
Le Technicien en ingénierie des systèmes (SET) assure le soutien aux opérations et à la maintenance des réseaux sous la direction du Technicien principal en ingénierie des systèmes (SSET).…
Added 13 mins ago
HP
EEG / EMG Technician (Certified)
Health PEI
Charlottetown, PE
- Full-time
Added 13 mins ago
H
Inventory Coordinator
Hays
Toronto, ON
- $21 to $26 CAD / hour
- Contract
…sourcing, inventory management, purchasing activities, and technician support. The successful candidate will possess strong administrative abilities, a mechanical aptitude, excellent…
Added 13 mins ago
C
Supervisor Mechanical, Locomotive
CN
AB · Greater Edmonton Metropolitan Area
- Full-time
…unionized staff to ensure locomotive and railcar inspection, maintenance and repair work is performed safely and efficiently. The role is an on-call position that reports to remote…
Added 13 mins ago
HT
Agriculture Equipment Technician
Huron Tractor Ltd
Chatsworth, ON
- Full-time
Are you a 425A, 310T, 310S licensed technician?
Added 14 mins ago
UO
Network Support Technician (On-Site) -Information Technologies
University of Calgary
Calgary, AB
- Full-time
The Information Technologies is currently seeking a Full-time Regular Network Support Technician.
Added 16 mins ago
SI
Machine Maintenance Technician
Stream-Flo Industries
Edmonton, AB
- Full-time
Reporting to the Maintenance Supervisor, the Machine Maintenance Technician is responsible for maintaining machines and sustaining operating requirements.
Added 16 mins ago
AT
Traffic CTL Tech ON Union
ATS Traffic
Mississauga, ON
- Full-time
ATS Traffic is urgently recruiting for a Traffic Control Technician to join our branch in Mississauga! Do you enjoy working outdoors in all types of weather? Are you motivated, hardworking,…
Added 27 mins ago
J
IT Help Desk Technician, Entry Level
Jobright.ai
Canada
- Full-time
…route to the best job outcomes. The Entry-Level IT Help Desk Technician will help users resolve technical issues and provide first-line troubleshooting, documenting solutions and…
Added 27 mins ago
J
IT Technician, Entry Level
Jobright.ai
Canada
- Full-time
…route to the best job outcomes. The Entry-Level IT Help Desk Technician will provide first-line technical support to users, troubleshoot various issues, document solutions, and collaborate…
Added 27 mins ago
LC
Regulated Pharmacy Technician, Hourly Full Time Day
Loblaw Companies Limited
Woodstock, ON
- Full-time
…in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely,…
Added 27 mins ago
LC
Pharmacy Assistant - CPS
Loblaw Companies Limited
Moncton, NB
- Full-time
Pharmacy Technician Diploma from accredited college, but not required
Added 27 mins ago
N(
Temporary Instructor, Automotive Service Technician
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
NAIT’s Automotive Service Technician Program prepares students to diagnose problems, repair engines, use computer management systems, and adjust vehicles to operate for peak performance.…
Added 27 mins ago
HP
Pharmacy Technician
Health PEI
Charlottetown, PE
- Full-time
The Pharmacy Technician performs routine pharmaceutical work of a technical and clerical nature.
Added 27 mins ago
AR
310T Technician - Cambridge
Altruck Rentals
Guelph, ON
- Full-time
As a 310T Truck and Coach Technician, or apprentice under a training agreement and supervision, you will be performing repairs and maintenance on medium and heavy-duty trucks ensure that…
Added 29 mins ago
C
Maintenance Technician
CBRE
Ottawa, ON
- Full-time
…education, training, and experience. The minimum salary for the Maintenance Technician position is $62,566.40 annually or $30.08 per hour, and the maximum salary for the Maintenance…
Added 29 mins ago
G
Technician, Mining
Glencore
Elkford, BC
- $96,000 to $113,000 CAD / year
- Full-time
Reporting to the Senior Engineer Supervisor, Geotech the Mine technician will participate in a variety of tasks, such as: Drone photogrammetric surveys, field layout and interaction with…
Added 31 mins ago
Field Heavy Duty Mechanic
Northern Mat & Bridge
Lloydminster, AB
Northern Mat & Bridge is seeking a Field Heavy Duty Mechanic to join our Maintenance team. This role is responsible for maintaining, diagnosing, repairing, and servicing trucks, trailers,…
Added 31 mins ago
Field Heavy Duty Mechanic
Northern Mat & Bridge
Winnipeg, MB
Northern Mat & Bridge is seeking a Field Heavy Duty Mechanic to join our Maintenance team. This role is responsible for maintaining, diagnosing, repairing, and servicing trucks, trailers,…
Added 31 mins ago
Shop Helper
Tourism Holdings Ltd
Calgary, AB
The Shop Helper, working under the guidance of an RV Technician, is responsible for inspecting CanaDream Guest and Sales units to ensure they comply with safety regulations and are free…
Added 31 mins ago
RV Technician
Tourism Holdings Ltd
Toronto, ON
The RV Technician is a key member of CanaDream’s service team, responsible for ensuring the optimal performance and safety of our Guest and Customer sales fleet. Reporting directly to the…
Added 31 mins ago
QA Technician (Plastics) - FEV
Ice River Sustainable Solutions
Feversham, ON
…River Sustainable Solutions is looking for a Quality Assurance Technician to join our Feversham…

Hays

Dispatch Coordinator

Toronto, ON, Canada
Scarborough, ON, Canada

$25 to $27 CAD / hour · Contract

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Job details

Pay: $25 to $27 CAD / hour
Job type: Contract
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Your new company:

Our client is looking for a Service Coordinator/Dispatcher to join their growing team in Scarborough. This is a fast-paced, customer-focused role supporting service operations and coordinating technicians in the field.

The ideal candidate is calm under pressure, quick on their feet, comfortable managing competing priorities, and committed to delivering an excellent customer experience.

This is a 6-month contract opportunity. The role is fully onsite in Scarborough, ON, working Monday to Friday from 8:00 AM to 4:30 PM.

What You’ll Do:

Receive, prioritize and track incoming service requests from customers.
Dispatch service technicians based on urgency, location, availability and required skills.
Coordinate technician schedules and communicate changes as priorities shift throughout the day.
Manage preventative maintenance schedules and ensure work is completed within required timelines.
Keep customers informed regarding service requests and job status.
Respond professionally to customer questions and help resolve service-related concerns.
Prepare, send and track service quotes, ensuring accuracy and timely follow-up.
Manage customer service portals, including acknowledging calls, updating statuses and following up on incomplete work.
Review and price completed work orders for billing.
Prepare invoices in QuickBooks and assist with accounts receivable follow-up.
Cost and track service projects.
Reconcile technician work orders with timesheets.
Maintain accurate and complete electronic and paper records.
Provide administrative assistance and backup support to the Operations Manager and Service Manager.

What You’ll Bring:

Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
A professional, helpful and customer-focused approach.
The ability to stay calm, think quickly and make sound decisions in a fast-paced environment.
Strong prioritization skills with the ability to manage a busy and changing workload.
Strong computer skills, including Microsoft Outlook, Word, Excel and Windows.
Comfort with data entry and learning new systems and customer portals.
Previous dispatch, service coordination, scheduling or administrative experience is preferred.
Experience in refrigeration, HVAC, construction or another mechanical/service trade environment is considered an asset.
Experience with QuickBooks, invoicing or customer service portals is considered an asset.
A willingness to learn, work collaboratively and communicate effectively with both customers and field technicians.

What you need to do next:

If you're interested in this opportunity, click Apply Now to submit your resume, or contact us directly for more information.

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More about this job

Responsibilities

Coordinate and prioritize customer service requests, dispatch technicians, manage schedules and preventative maintenance, and keep customers informed about service progress. Prepare quotes and invoices, review work orders, track project costs, reconcile timesheets, maintain records, and provide administrative support to operations managers.

Requirements

Requires strong organization, attention to detail, communication, customer service, prioritization, and computer skills, including Microsoft Office and Windows. Previous dispatch, service coordination, scheduling, or administrative experience is preferred; experience in a mechanical service trade, QuickBooks, invoicing, or customer portals is an asset.

Skills

Dispatching
Service Coordination
Scheduling
Customer Service
Prioritization
Organization
Attention To Detail
Verbal Communication
Written Communication
Microsoft Outlook
Microsoft Word
Microsoft Excel
Data Entry
QuickBooks
Invoicing
Accounts Receivable

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Dispatch
Service Requests
Technician Scheduling
Preventative Maintenance
Customer Service
Customer Portals
Service Quotes
Work Orders
Billing
QuickBooks
Invoicing
Accounts Receivable
Project Cost Tracking
Timesheet Reconciliation
Electronic Records
Paper Records
Microsoft Outlook
Microsoft Word
Microsoft Excel
Windows
Refrigeration
HVAC
Construction
Mechanical Services

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