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Added 5 mins ago
RE
Project Manager
Rising Edge Group
Regina, SK
- Full-time
…that power critical infrastructure across North America. With operations in both Canada and the United States, we partner with clients across the electrical utilities, renewable energy, and…
Added 5 mins ago
BG
Painted Body - Finish, Repair and Coachline Intern- Placement Year
BMW Group
Goodwood, ON
- Internship
…from day one, gaining practical insights into the corporate operations of a world-class automotive…
Added 5 mins ago
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Assistant Project Manager
Rising Edge Group
Regina, SK
- Full-time
…that power critical infrastructure across North America. With operations in both Canada and the United States, we partner with clients across the electrical utilities, renewable energy, and…
Added 6 mins ago
TC
Parts & Warehouse Manager - Reman
Toromont Cat
Concord, ON
- Full-time
The Remanufacturing Parts & Warehousing Manager oversees all aspects of Parts and Warehousing for all divisional CRC’s for 5 operations in Ontario and Quebec. Ensures parts are accurately…
Added 6 mins ago
CM
Junior Buyer FT 2026-7027
Cambridge Memorial Hospital
Cambridge, ON
- Other
Reporting to the Manager, Purchasing and Supply Chain, the Jr. Buyer will support approved purchasing projects in a fast paced environment. In this role the individual will ensure timely…
Added 6 mins ago
CM
Junior Buyer FTC 2026-7028
Cambridge Memorial Hospital
Cambridge, ON
- Other
Reporting to the Manager, Purchasing and Supply Chain, the Jr. Buyer will support approved purchasing projects in a fast paced environment. In this role the individual will ensure timely…
Added 6 mins ago
Logistics Project Manager - Montreal (m/f/d)
Nordex Group
Montreal, QC
The role of Logistics Project Manager directly supports the company’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the…
Added 6 mins ago
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Relationship Manager
FCC / FAC
Listowel, ON
- Full-time
As a Relationship Manager, you’ll manage relationships with local producers and be responsible for a developing loan portfolio. You’ll work to tailor financing packages to meet your…
Added 6 mins ago
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Apprentice General Manager
Chipotle
Spruce Grove, AB
- Full-time
…to grow into General Managers by assisting in the day-to-day operations of our restaurants. You’ll learn what it takes to run a strong business, hire and train great people, and deliver a…
Added 6 mins ago
PH
Project Manager, Clinical Equipment Planner (New St. Paul's)
Providence Healthcare
Vancouver, BC
- Temporary
…area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A…
Added 6 mins ago
AC
Member Services Representative - Pembina Crossing
Assiniboine Credit Union
Winnipeg, MB
- Full-time
Reporting to the Assistant Branch Manager, the Member Service Representative (MSR) plays a key role in delivering consistent and compelling member experience at ACU. The Member Service…
Added 6 mins ago
LD
Food & Beverage Supervisor
LEGOLAND Discovery Centre
Vaughan, ON · Toronto, Ontario
- $21.5 CAD / hour
- Full-time
Supporting attraction-wide operations as a Manager on Duty
Added 6 mins ago
AR
Guest Service Agent/Night Audit
Algonquin Resort
New Glasgow, NS
- Part-time
Report any unusual occurrences or requests to the manager or supervisor.
Added 6 mins ago
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Retail Sales Associate
Canna Cabana
Fort Erie, ON
- $17.6 to $18.5 CAD / hour
- Part-time
Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
Added 6 mins ago
AT
Senior Administrator
Arrow Transportation Systems Inc.
Kamloops, BC
- Full-time
May be asked to get involved in operations administration and lower-level operating duties when required by the Manager
Added 6 mins ago
TS
Educator/Key Holder
Tokyo Smoke
Keswick, ON
- Part-time
Reporting to the Store Manager, Key Educator own an area of the retail business and use strong leadership skills to create an exceptional experience for retail staff and customers. As a…
Added 6 mins ago
WC
Scale Attendant
Waste Connections of Canada
Elk Point, AB
- Full-time
The Scale Attendant provides administrative support to the operations staff, site administrator and site manager. The successful candidate will quickly develop a working knowledge of the…
Added 6 mins ago
S
Director, Deployment Operations
Solink
Remote, Canada
- $156,696 to $195,870 CAD / year
- Full-time
- Remote
As Director, Deployment Operations, you'll own Solink's end-to-end sales-to-deployment operating model, from the moment a deal closes to the point a customer is live, supported and…
Added 6 mins ago
PC
Manager -Financial Crime and AML
Pwc Canada
Toronto, ON
- Full-time
As a Manager -Financial Crime and AML, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 6 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Burlington, ON
- From $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 6 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Burlington, ON
- From $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 6 mins ago
FB
Assistant Service Manager
Farm Boy Inc.
Oakville, ON
- From $21.5 CAD / hour
- Full-time
As a key member of the leadership team at the front end, you’ll work alongside the Department Manager to deliver exceptional service, strong operational performance, and a welcoming…
Added 6 mins ago
FB
Assistant Deli/Cheese Manager
Farm Boy Inc.
Oakville, ON
- From $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 6 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Mississauga, ON
- From $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 6 mins ago
UH
Administrative Assistant II
University Health Network
Toronto, ON
- Part-time
The successful candidate will support day-to-day departmental operations through effective office administration, communication, document and data management, calendar coordination, meeting…

Hays

Dispatch Coordinator

Toronto, ON, Canada
Scarborough, ON, Canada

$25 to $27 CAD / hour · Contract

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Job details

Pay: $25 to $27 CAD / hour
Job type: Contract
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Your new company:

Our client is looking for a Service Coordinator/Dispatcher to join their growing team in Scarborough. This is a fast-paced, customer-focused role supporting service operations and coordinating technicians in the field.

The ideal candidate is calm under pressure, quick on their feet, comfortable managing competing priorities, and committed to delivering an excellent customer experience.

This is a 6-month contract opportunity. The role is fully onsite in Scarborough, ON, working Monday to Friday from 8:00 AM to 4:30 PM.

What You’ll Do:

Receive, prioritize and track incoming service requests from customers.
Dispatch service technicians based on urgency, location, availability and required skills.
Coordinate technician schedules and communicate changes as priorities shift throughout the day.
Manage preventative maintenance schedules and ensure work is completed within required timelines.
Keep customers informed regarding service requests and job status.
Respond professionally to customer questions and help resolve service-related concerns.
Prepare, send and track service quotes, ensuring accuracy and timely follow-up.
Manage customer service portals, including acknowledging calls, updating statuses and following up on incomplete work.
Review and price completed work orders for billing.
Prepare invoices in QuickBooks and assist with accounts receivable follow-up.
Cost and track service projects.
Reconcile technician work orders with timesheets.
Maintain accurate and complete electronic and paper records.
Provide administrative assistance and backup support to the Operations Manager and Service Manager.

What You’ll Bring:

Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
A professional, helpful and customer-focused approach.
The ability to stay calm, think quickly and make sound decisions in a fast-paced environment.
Strong prioritization skills with the ability to manage a busy and changing workload.
Strong computer skills, including Microsoft Outlook, Word, Excel and Windows.
Comfort with data entry and learning new systems and customer portals.
Previous dispatch, service coordination, scheduling or administrative experience is preferred.
Experience in refrigeration, HVAC, construction or another mechanical/service trade environment is considered an asset.
Experience with QuickBooks, invoicing or customer service portals is considered an asset.
A willingness to learn, work collaboratively and communicate effectively with both customers and field technicians.

What you need to do next:

If you're interested in this opportunity, click Apply Now to submit your resume, or contact us directly for more information.

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More about this job

Responsibilities

Coordinate and prioritize customer service requests, dispatch technicians, manage schedules and preventative maintenance, and keep customers informed about service progress. Prepare quotes and invoices, review work orders, track project costs, reconcile timesheets, maintain records, and provide administrative support to operations managers.

Requirements

Requires strong organization, attention to detail, communication, customer service, prioritization, and computer skills, including Microsoft Office and Windows. Previous dispatch, service coordination, scheduling, or administrative experience is preferred; experience in a mechanical service trade, QuickBooks, invoicing, or customer portals is an asset.

Skills

Dispatching
Service Coordination
Scheduling
Customer Service
Prioritization
Organization
Attention To Detail
Verbal Communication
Written Communication
Microsoft Outlook
Microsoft Word
Microsoft Excel
Data Entry
QuickBooks
Invoicing
Accounts Receivable

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Dispatch
Service Requests
Technician Scheduling
Preventative Maintenance
Customer Service
Customer Portals
Service Quotes
Work Orders
Billing
QuickBooks
Invoicing
Accounts Receivable
Project Cost Tracking
Timesheet Reconciliation
Electronic Records
Paper Records
Microsoft Outlook
Microsoft Word
Microsoft Excel
Windows
Refrigeration
HVAC
Construction
Mechanical Services

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