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Added 3 mins ago
UO
Technical Coordinator, Nickle Galleries, Libraries and Cultural Resources
University of Calgary
Calgary, AB
- Full-time
Added 3 mins ago
EI
Document Control Coordinator
EBC Inc.
Delta, BC
- Full-time
Our seasoned team of engineers, project managers and other specialists also put their energy into the construction of wind farms and to the benefit of hydroelectric projects such as dams,…
Added 3 mins ago
EI
Project Coordinator
EBC Inc.
Delta, BC
- Full-time
Our seasoned team of engineers, project managers and other specialists also put their energy into the construction of wind farms and to the benefit of hydroelectric projects such as dams,…
Added 5 mins ago
W
Coordinator, Executive Leadership Events & Operations
WSP
Montreal, QC
- Full-time
We are seeking a highly organized, energetic, and proactive Coordinator to provide planning, coordination, and operational support for the Canadian Executive Team (CET). This role is…
Added 5 mins ago
SC
Coordinator, Communications and Student Experience
St. Clair SRC
Windsor, ON
- Full-time
- Contract
The Coordinator, Communications and Student Experience is a pivotal role within the Student Representative Council (SRC), dedicated to enhancing the student journey through exceptional…
Added 20 mins ago
Billing Analyst
Metso
Sudbury, ON · Burlington, ON · Montreal, QC · Prince George, BC · Wabush, NL
We are looking for a Project Coordinator to join our Project Delivery & Services team. In this role, you will support the planning, execution, and successful delivery of customer projects…
Added 20 mins ago
C
Data Center Business Operations Coordinator
Carrier
AB
- $71,500 to $121,500 CAD / year
- Full-time
The Business Operations Coordinator supports the Data Center (DC) team in Edmonton, AB by executing operational processes and assisting with daily management tasks to ensure high-quality…
Added 33 mins ago
KC
Mechanical Coordinator
Kenaidan Contracting Ltd.
Midhurst, ON
- Full-time
Assist the project coordinator to finalize and distribute Operations & Maintenance Manuals and As Built drawings.
Added 33 mins ago
M
Billing Analyst
Metso
Montreal, QC
- Full-time
We are looking for a Project Coordinator to join our Project Delivery & Services team. In this role, you will support the planning, execution, and successful delivery of customer projects…
Added 34 mins ago
Branch Liaison, Shared Services
Canadian Bar Association
Ottawa, ON
…liaises with local and national teams to manage the completion of project work. The coordinator also plays an essential role in coordinating information and content from all branches for…
Added 34 mins ago
Document Control Coordinator
EBC Inc.
Delta, BC
Our seasoned team of engineers, project managers and other specialists also put their energy into the construction of wind farms and to the benefit of hydroelectric projects such as dams,…
Added 34 mins ago
Graduate Program Coordinator
University of Toronto
Toronto, ON
The Graduate Program Coordinator is an integral member of a team of administrative and student services professionals who work together to provide exceptional student services in the…
Added 49 mins ago
OM
Coordonnateur de projet / Project coordinator
Omnicom Media
Montreal, QC
- Full-time
You will join the Creo team as a Project Coordinator, supporting influencer marketing programs. In this role, you will be responsible for supporting and delivering Creo solutions to clients…
Added 49 mins ago
OM
Coordonnateur de projet / Project coordinator
Omnicom Media
Toronto, ON
- Full-time
You will join the Creo team as a Project Coordinator, supporting influencer marketing programs. In this role, you will be responsible for supporting and delivering Creo solutions to clients…
Added 50 mins ago
SC
Project Coordinator - Fort McMurray
Sureway Construction Group
Fort McMurray, AB
- Temporary
…and aggregate extraction. We are currently recruiting for a Project Coordinator / Estimator for the Fort McMurray Division who is creative, innovative and wants to work for a progressive…
Added 1 hour ago
OF
Assistant
Optimize Financial Group
Toronto, ON
- Full-time
We are seeking a highly organized, resourceful, and discreet Assistant to provide administrative, office, personal, and project-based support. This full-time, on-site role is well suited to…
Added 1 hour ago
F
Assistant Superintendent
FMI
Vancouver, BC
- Full-time
Lead project foreman meetings: inspire and motivate the site team and subcontractors to perform at their best.
Added 1 hour ago
S
Coordonnateur / Coordonnatrice du service à la clientèle / Customer Service Coordinator
Smardt
Dorval, QC
- Full-time
We are currently seeking an Customer Service Coordinator who is excited about supporting our teams, ensuring smooth operations, and delivering outstanding service to our customers.
Added 1 hour ago
RN
Project Coordinator
Red Nucleus
Toronto, ON
- Full-time
The Project Coordinator supports the successful execution of medical communications projects through project coordination and administrative support under the guidance of Client Engagement…
Added 1 hour ago
S
International Student Engagement Coordinator
SAIT
Calgary, AB
- Temporary
The International Student Engagement Coordinator plays an integral role within the International Centre (IC), helping create an engaging, welcoming, and supportive experience for SAIT’s…
Added 1 hour ago
SP
Manager, Applied Research
Saskatchewan Polytechnic
SK · Saskatchewan, Canada
- Full-time
…development and submission, supporting research and fee for service project development within and beyond SaskPolytech, managing the Applied Research facilitator and coordinator team…
Added 1 hour ago
Senior Producer
Hasbro
Canada
Track team performance metrics to communicate overall team velocity, project health, and progress towards project goals.
Added 1 hour ago
G
Web Operations Coordinator- Little Burgundy
Genesco
Montreal, QC
- Full-time
We are looking for a Web Operations Coordinator to support the day-to-day operation, maintenance, testing, and optimization of Little Burgundy’s digital commerce ecosystem.
Added 1 hour ago
Communications Coordinator
University of Toronto
Toronto, ON
…communication plan. The incumbent will be responsible for coordinating project tasks and strategic initiatives with internal and external stakeholders, as well as tracking and monitoring…
Added 1 hour ago
Junior BIM Coordinator
Alstom
Toronto, ON
Could you be the full-time BIM Coordinator in Toronto, ON we’re looking for?

Hays

Dispatch Coordinator

Toronto, ON, Canada
Scarborough, ON, Canada

$25 to $27 CAD / hour · Contract

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Job details

Pay: $25 to $27 CAD / hour
Job type: Contract
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Your new company:

Our client is looking for a Service Coordinator/Dispatcher to join their growing team in Scarborough. This is a fast-paced, customer-focused role supporting service operations and coordinating technicians in the field.

The ideal candidate is calm under pressure, quick on their feet, comfortable managing competing priorities, and committed to delivering an excellent customer experience.

This is a 6-month contract opportunity. The role is fully onsite in Scarborough, ON, working Monday to Friday from 8:00 AM to 4:30 PM.

What You’ll Do:

Receive, prioritize and track incoming service requests from customers.
Dispatch service technicians based on urgency, location, availability and required skills.
Coordinate technician schedules and communicate changes as priorities shift throughout the day.
Manage preventative maintenance schedules and ensure work is completed within required timelines.
Keep customers informed regarding service requests and job status.
Respond professionally to customer questions and help resolve service-related concerns.
Prepare, send and track service quotes, ensuring accuracy and timely follow-up.
Manage customer service portals, including acknowledging calls, updating statuses and following up on incomplete work.
Review and price completed work orders for billing.
Prepare invoices in QuickBooks and assist with accounts receivable follow-up.
Cost and track service projects.
Reconcile technician work orders with timesheets.
Maintain accurate and complete electronic and paper records.
Provide administrative assistance and backup support to the Operations Manager and Service Manager.

What You’ll Bring:

Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
A professional, helpful and customer-focused approach.
The ability to stay calm, think quickly and make sound decisions in a fast-paced environment.
Strong prioritization skills with the ability to manage a busy and changing workload.
Strong computer skills, including Microsoft Outlook, Word, Excel and Windows.
Comfort with data entry and learning new systems and customer portals.
Previous dispatch, service coordination, scheduling or administrative experience is preferred.
Experience in refrigeration, HVAC, construction or another mechanical/service trade environment is considered an asset.
Experience with QuickBooks, invoicing or customer service portals is considered an asset.
A willingness to learn, work collaboratively and communicate effectively with both customers and field technicians.

What you need to do next:

If you're interested in this opportunity, click Apply Now to submit your resume, or contact us directly for more information.

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More about this job

Responsibilities

Coordinate and prioritize customer service requests, dispatch technicians, manage schedules and preventative maintenance, and keep customers informed about service progress. Prepare quotes and invoices, review work orders, track project costs, reconcile timesheets, maintain records, and provide administrative support to operations managers.

Requirements

Requires strong organization, attention to detail, communication, customer service, prioritization, and computer skills, including Microsoft Office and Windows. Previous dispatch, service coordination, scheduling, or administrative experience is preferred; experience in a mechanical service trade, QuickBooks, invoicing, or customer portals is an asset.

Skills

Dispatching
Service Coordination
Scheduling
Customer Service
Prioritization
Organization
Attention To Detail
Verbal Communication
Written Communication
Microsoft Outlook
Microsoft Word
Microsoft Excel
Data Entry
QuickBooks
Invoicing
Accounts Receivable

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Dispatch
Service Requests
Technician Scheduling
Preventative Maintenance
Customer Service
Customer Portals
Service Quotes
Work Orders
Billing
QuickBooks
Invoicing
Accounts Receivable
Project Cost Tracking
Timesheet Reconciliation
Electronic Records
Paper Records
Microsoft Outlook
Microsoft Word
Microsoft Excel
Windows
Refrigeration
HVAC
Construction
Mechanical Services

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