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Added 8 mins ago
OS
OSC Program Coordinator (Toronto)
Ottawa Safety Council
Ottawa, ON
- Full-time
Assist in the logistical scheduling of Crossing Guards, receiving, tracking, and filling leave requests (including last minute/ same day time off requests, longer term leave, and vacated…
Added 9 mins ago
Dispatch Coordinator
PFX Group
Milton, ON
The Dispatch Coordinator focuses on the deliveries and scheduling of trucks to ensure that proper deliveries are delivered on time.
Added 52 mins ago
TC
Product Support Coordinator
Toromont Cat
Winnipeg, MB
- Full-time
Toromont Cat is looking for a Product Support Coordinator to join our team in Winnipeg! The Product Support Coordinator is accountable for all work orders from opening to execution…
Added 1 hour ago
NL
Logistics Coordinator
National Logistics Services
Mississauga, ON
- Full-time
This position is responsible for transportation planning, customer order management, customer service liaison with both internal and external clients and fleet dispatch while fostering…
Added 1 hour ago
F
Service Writer
Finning
Prince George, BC
- Full-time
Coordinate the scheduling of lube technicians and maintain the shop service board.
Added 21 hours ago
PF
production coordinator
Phoenix Fence Corp.
Edmonton, AB
- Full-time
Dispatch personnel according to schedules and work orders
Added 1 day ago
Dispatch Operations Coordinator - CDI (Halifax)
Fastfrate Group
Dartmouth, NS
Canada Drayage Inc. is seeking an Operations Coordinator to support daily dispatch and billing activities. This person will work closely with the Dispatcher to plan and monitor loads,…
Added 1 day ago
Dispatch Coordinator - CDI (Lachine)
Fastfrate Group
Dartmouth, NS
Canada Drayage Inc. is seeking an Operations Coordinator to support daily dispatch and billing activities. This person will work closely with the Dispatcher to plan and monitor loads,…
Added 1 day ago
MG
LOGISTICS COORDINATOR
Manitoulin Group of Companies
Mississauga, ON
- Full-time
The purpose of this position is to provide customer support by communicating both in a friendly and professional manner, focus will be on scheduling orders accurately and within prescribed…
Added 1 day ago
PS
Operations Coordinator
Precision Specialized Inc.
Burford, ON
- Full-time
We're looking for an Operations Coordinator who thrives in a fast-paced environment and wants to build a career in specialized transportation and logistics. If you're organized, enjoy…
Added 1 day ago
BB
Service Coordinator
Bosch Building Technologies North America
Toronto, ON
- Full-time
The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to…
Added 1 day ago
PT
Service Coordinator
Paladin Technologies
Toronto, ON
- Full-time
The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to…
Added 1 day ago
CS
Bilingual Service Coordinator, Airdrie, Alberta
Cantest Solutions Inc.
Airdrie, AB
- Full-time
Title: Bilingual Service Coordinator, Airdrie, Alberta
Added 1 day ago
RS
Operations Coordinator
Rockwood Service Corporation
AB · Red Deer County, AB
- Full-time
Reporting to the Division Manager, the Operations Coordinator will oversee the planning, scheduling, and dispatching of technical staff and resources to meet customer service requests.
Added 2 days ago
C
Data Center Business Operations Coordinator
Carrier
AB
- $71,500 to $121,500 CAD / year
- Full-time
The Business Operations Coordinator supports the Data Center (DC) team in Edmonton, AB by executing operational processes and assisting with daily management tasks to ensure high-quality…
Added 2 days ago
System Operator
Independent Electricity System Operator
Canada
Manage the inputs to the Dispatch Scheduling and Optimization engine (“DSO”), review the solution (both real-time (multi-interval optimization (“MIO”)) and pre-dispatch) to ensure accuracy,…
Added 3 days ago
FA
Operations Coordinator
Flair Airlines Ltd.
Toronto, ON
- Full-time
Familiarity with operational software used for flight tracking, crew scheduling, and dispatch functions.
Added 3 days ago
AI
Service Coordinator
Ainsworth Inc
Mississauga, ON
- Full-time
GDI Ainsworth is looking for a Service coordinator to support our dynamic fast-paced Toronto GTA team. The ideal candidate will be a motivated, high energy and flexible executive assistant…
Added 3 days ago
AI
Service Coordinator
Ainsworth Inc
NS · Dartmouth, NS
- Full-time
GDI Ainsworth is looking for a Service Coordinator to support our dynamic fast-paced Dartmouth, NS team. The ideal candidate will be a motivated, high energy and flexible executive…
Added 3 days ago
AI
Service Coordinator
Ainsworth Inc
Surrey, BC
- Full-time
The Service Coordinator/Dispatcher is the initial point of contact between the customer and field personnel. Receiving calls by telephone, the Service Coordinator/Dispatcher will…
Added 3 days ago
MC
Retail Location Coordinator
Midwest co-operative services
Saugeen Shores, ON
- $21 to $25.5 CAD / hour
- Full-time
Midwest Co-op is currently accepting resumes for the position of Retail Location Coordinator. Under the direction of the Retail Location Manager, the Retail Location Coordinator supports…
Added 4 days ago
TT
Service Coordinator
Trane Technologies
Burnaby, BC
- Full-time
Trane in Burnaby is hiring for a Service Coordinator II to join our team. In this role, you will be responsible for planning, coordinating, controlling, and directing activities of…
Added 4 days ago
TM
Shunt Truck Driver / Route Planner
thyssenkrupp Materials NA
Concord, ON
- Full-time
Develop and coordinate daily delivery routes to maximize efficiency and customer service.
Added 4 days ago
Bilingual Service Coordinator - Hybrid
Siemens
Halifax, NS · Oakville, ON · Ottawa, ON · Toronto, ON · Montreal, QC
Service Coordination: focus is to respond to calls from customers, to understand their needs and to respond appropriately. You will dispatch building automation technicians to on-call…
Added 5 days ago
CO
Planning and Building Coordinator
City of St. Catharines
St. Catharines, ON
- Full-time
Provide administrative and operational support to the Office Manager, Planning and Building Department. Provide customer service as a primary point of contact for the Department, respond to…

Closed listing

Hays

Dispatch Coordinator

Toronto, ON, Canada
Scarborough, ON, Canada

$25 to $27 CAD / hour · Contract

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $25 to $27 CAD / hour
Job type: Contract
Closing date: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Your new company:

Our client is looking for a Service Coordinator/Dispatcher to join their growing team in Scarborough. This is a fast-paced, customer-focused role supporting service operations and coordinating technicians in the field.

The ideal candidate is calm under pressure, quick on their feet, comfortable managing competing priorities, and committed to delivering an excellent customer experience.

This is a 6-month contract opportunity. The role is fully onsite in Scarborough, ON, working Monday to Friday from 8:00 AM to 4:30 PM.

What You’ll Do:

Receive, prioritize and track incoming service requests from customers.
Dispatch service technicians based on urgency, location, availability and required skills.
Coordinate technician schedules and communicate changes as priorities shift throughout the day.
Manage preventative maintenance schedules and ensure work is completed within required timelines.
Keep customers informed regarding service requests and job status.
Respond professionally to customer questions and help resolve service-related concerns.
Prepare, send and track service quotes, ensuring accuracy and timely follow-up.
Manage customer service portals, including acknowledging calls, updating statuses and following up on incomplete work.
Review and price completed work orders for billing.
Prepare invoices in QuickBooks and assist with accounts receivable follow-up.
Cost and track service projects.
Reconcile technician work orders with timesheets.
Maintain accurate and complete electronic and paper records.
Provide administrative assistance and backup support to the Operations Manager and Service Manager.

What You’ll Bring:

Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
A professional, helpful and customer-focused approach.
The ability to stay calm, think quickly and make sound decisions in a fast-paced environment.
Strong prioritization skills with the ability to manage a busy and changing workload.
Strong computer skills, including Microsoft Outlook, Word, Excel and Windows.
Comfort with data entry and learning new systems and customer portals.
Previous dispatch, service coordination, scheduling or administrative experience is preferred.
Experience in refrigeration, HVAC, construction or another mechanical/service trade environment is considered an asset.
Experience with QuickBooks, invoicing or customer service portals is considered an asset.
A willingness to learn, work collaboratively and communicate effectively with both customers and field technicians.

What you need to do next:

If you're interested in this opportunity, click Apply Now to submit your resume, or contact us directly for more information.

About employer

More about this job

Responsibilities

Coordinate and prioritize customer service requests, dispatch technicians, manage schedules and preventative maintenance, and keep customers informed about service progress. Prepare quotes and invoices, review work orders, track project costs, reconcile timesheets, maintain records, and provide administrative support to operations managers.

Requirements

Requires strong organization, attention to detail, communication, customer service, prioritization, and computer skills, including Microsoft Office and Windows. Previous dispatch, service coordination, scheduling, or administrative experience is preferred; experience in a mechanical service trade, QuickBooks, invoicing, or customer portals is an asset.

Skills

Dispatching
Service Coordination
Scheduling
Customer Service
Prioritization
Organization
Attention To Detail
Verbal Communication
Written Communication
Microsoft Outlook
Microsoft Word
Microsoft Excel
Data Entry
QuickBooks
Invoicing
Accounts Receivable

Visa sponsorship

Not detected in the job text

Keywords

Service Coordination
Dispatch
Service Requests
Technician Scheduling
Preventative Maintenance
Customer Service
Customer Portals
Service Quotes
Work Orders
Billing
QuickBooks
Invoicing
Accounts Receivable
Project Cost Tracking
Timesheet Reconciliation
Electronic Records
Paper Records
Microsoft Outlook
Microsoft Word
Microsoft Excel
Windows
Refrigeration
HVAC
Construction
Mechanical Services

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