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Hays

Lead Business Systems Analyst

Toronto, ON, Canada

$65 to $80 CAD / hour · Contract

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Job details

Pay: $65 to $80 CAD / hour
Job type: Contract
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Lead Business Systems Analyst

Job Type: Contract

Location: Downtown Toronto, ON (Hybrid - 3 Days Onsite)

Pay Rate: $65-$80/hr

Your New Company

Our client is seeking an experienced Lead Business System Analyst to facilitate the identification and documentation of detailed user stories (functional requirements), process and system flows and contribute to the overall user experience, technical solution and acceptance criteria for Enterprise Technology and Data strategic projects and programs. The Lead BSA will be a core member within a cross-functional Pod that delivers using hybrid-agile methodology and tools.

Your New Role

Reporting to the Director, ET&D, the Lead Business System Analyst will work with stakeholder groups across Enterprise Technology and Data portfolios, including Finance, Risk, Treasury, Fraud, AML, and multiple Technology teams and suppliers.

Key responsibilities include:

Manage and plan upcoming deliverables and tasks within the project sprint cycles.
Establish a plan for stakeholder workshops to capture and elaborate detailed user stories, by bundles of Themes and Epics.
Facilitate workshops to document customer/user needs, process/system flows, and end-to-end requirements as detailed user stories. User Stories will include key areas such as happy path experiences, alt/error flows, spec-by-example, acceptance criteria, and business value.
With cross-functional Pod and external supplier support, decompose user story and experience requirements by supplier. Establish and maintain traceability from overarching requirements to each supplier.
Drive and ensure sign-off of BA created artefacts across the Pod team and stakeholders.
Support cross-functional Pod to create technical design documents, create acceptance criteria and testing artefacts, and story point estimation where applicable.
Support ad hoc business and technical analysis requests to support main activities as required, such as API data maps.
Support daily stand-ups and project velocity reporting as required.
Review and support other Business System Analyst team members for work quality and consistency.
Ensure BSA procedures and best practices are being followed and adhered to.
Manage requirements scope and activities between other BSA members within the team/POD

What You'll Need to Succeed

Education

Post-Secondary education, preferably in Technology related fields.

Experience & Technical Requirements

Deep understanding of Software Development Life Cycle concepts.
Experience with both waterfall and agile methodologies.
Business domain knowledge in Canadian Online and/or Retail Banking is mandatory.
Good understanding of Canadian Banking legislation, regulations and policies such as Compliance (FCAC), Regulatory (OSFI, CDIC).
Experience in web interface analysis and mapping documentation.
Strong data analysis and profiling skills with ability to identify data quality issues, gaps, and inconsistencies across systems.
Expertise in developing source-to-target mappings, data lineage, and ensuring traceability from business requirements to data implementation.
Experience with API data structures (JSON/XML) and defining data requirements for system integrations.
Ability to interpret conceptual and logical data models and collaborate with data architects and engineers.
Proficiency in SQL for data validation, reconciliation, and supporting testing activities.
Experience supporting data testing, validation strategies, and defining data-focused acceptance criteria.
Working knowledge of data platforms, data pipelines (ETL/ELT), and enterprise data architecture concepts.
Proficient user of Microsoft tools and knowledgeable with Atlassian suite (JIRA & Confluence).
8 or more years of experience delivering technology projects in a Business Analyst capacity or related role.

Specific Competencies

Requirements gathering, user story creation, and acceptance criteria definition.
Stakeholder workshop facilitation and consensus building.
Process and system flow documentation.
Data analysis, mapping, lineage, and validation.
API analysis and integration support.
Agile delivery methodologies and sprint-based execution.
Leadership and mentorship of Business System Analyst team members.
Strong analytical, communication, and relationship management skills.
Ability to work effectively with both technical and non-technical stakeholders.

What You'll Get in Return

You will have the opportunity to work in a collaborative cross-functional environment supporting strategic Enterprise Technology and Data initiatives. This role offers exposure to Finance, Risk, Treasury, Fraud, AML, Compliance, Technology, Infrastructure, Security, DevOps, and external SaaS suppliers while contributing to high-impact enterprise projects.

What You Need to Do Now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position

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More about this job

Responsibilities

Lead sprint planning and stakeholder workshops to capture and document user stories, requirements, process and system flows, acceptance criteria, and business value. Maintain requirements traceability across suppliers, support technical design and testing activities, and guide the quality and consistency of the BSA team’s work.

Requirements

Requires at least eight years of experience delivering technology projects in a Business Analyst or related role, with mandatory Canadian online or retail banking knowledge and familiarity with applicable banking regulations. Candidates should bring strong requirements, data mapping and validation, API, SQL, agile and waterfall experience, along with stakeholder facilitation and team leadership skills.

Skills

Requirements Gathering
User Story Creation
Stakeholder Workshop Facilitation
Process And System Flow Documentation
Data Analysis And Profiling
Source-To-Target Mapping
Data Lineage And Traceability
API Analysis
SQL
Data Validation And Testing
Agile Delivery
Waterfall Methodology
JIRA And Confluence
Leadership And Mentorship
Canadian Banking Domain Knowledge

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analysis
Agile
Waterfall
Canadian Online Banking
Retail Banking
FCAC
OSFI
CDIC
User Stories
Acceptance Criteria
JIRA
Confluence
SQL
JSON
XML
API Integration
Source-To-Target Mapping
Data Lineage
Data Profiling
Data Quality
Data Validation
ETL/ELT
Data Pipelines
Data Architecture
Sprint Planning
Process Flows
System Flows
Finance
Risk

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