Leasing Coordinator

Your new company

We are working with an established real estate organization in Vancouver to recruit a Leasing Coordinator to join their residential property team. They provide rental housing within a unique, community-focused environment and place a strong emphasis on delivering a high level of service to their residents.

Your new role

• Build relationships with prospective residents, supporting them from initial enquiry through to move-in.
• Conduct personalised consultations and property tours, recommending homes based on individual needs and lifestyle.
• Showcase available homes, neighbourhoods, amenities and community features.
• Manage leasing enquiries, waitlists and vacancy pipelines, maintaining regular communication with prospects.
• Provide a smooth leasing experience, responding to questions and addressing concerns throughout the process.
• Process rental applications, including screening, reference and credit checks in line with the RTA.
• Prepare tenancy agreements, deposits and other required leasing documentation.
• Work towards individual and team leasing and occupancy targets.
• Partner with Property Management to ensure a smooth transition from leasing through to residency.
• Maintain accurate leasing records and support listings and marketing activity where required.

What you'll need to succeed

• 2+ years’ experience in a customer-facing environment, such as hospitality, hotels, tourism, premium retail, residential communities or student services.
• Excellent verbal and written communication skills, with a natural ability to build rapport with a wide range of people.
• Strong customer service instincts with good problem-solving and critical-thinking skills.
• A proactive approach, with the ability to take ownership and work with a high level of accountability.
• Comfortable using technology, including Microsoft Office, CRM systems and digital communication platforms.
• Flexibility to work some evenings and weekends on a rotational basis.

What you'll get in return

• Competitive salary of up to $65,000
• Performance-based bonus
• Comprehensive health and dental benefits
• Generous employer RRSP contribution
• 3 weeks’ vacation to start
• Wellness and transportation benefits
• Paid parking available
• Employer-paid mobile phone
• A strong overall benefits package
• Opportunity to grow your career within an established real estate organization

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.