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Added 9 mins ago
PH
Procurement manager
Prime Health Ltd.
Maple Ridge, BC
- From $50 CAD / hour
- Full-time
- On-site
Authorize the development of specifications for products or services
Added 11 mins ago
Manager, Treasury
Rogers Communications
Toronto, ON
Reporting to the Senior Manager, Treasury, the Manager, Treasury will be responsible for administration and ongoing management of Treasury (banking, cash management, commercial paper…
Added 11 mins ago
M(
Responsable des ventes internes - Entreprises
MaintainX (An Autodesk Company)
Remote, Canada
- $136,000 to $220,000 CAD / year
- Full-time
- Remote
…tant que mentor officiel de commerciaux (chef d’équipe, ISR/AE senior ou futur manager prêt à assumer ce…
Added 11 mins ago
Senior Connectivity Partnership Manager
Geotab
Oakville, ON · Toronto, ON · Waterloo, ON
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Connectivity Partnership Manager who will manage Geotab’s strategic…
Added 25 mins ago
DR
Design Lead
DMC Recruitment Group
Vancouver, BC
- Full-time
You do not need to already be a Design Manager. The company is equally interested in a strong Senior Designer or Design Lead ready to take the next step into formal leadership, with…
Added 25 mins ago
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Public Relations Communications Manager
Turo
Toronto, ON
- $86,000 to $107,000 CAD / year
- Full-time
The Public Relations Communications Manager will tell the Turo story on a day-to-day basis in Canada and highlight how Turo is reinventing car rental to unlock independence for all.
Added 25 mins ago
PC
Design Engineer
Port City Young Professionals, LLC
Engineer, BC
- Full-time
Review municipal zoning and land development ordinances and applicable agency regulations to determine land development limitations for the property.
Added 40 mins ago
PE
Human Resources Advisor
PTW Energy Services
Calgary, AB
- Full-time
Act as a strategic partner to senior leaders, consult on business needs and advise on the development and execution of comprehensive HR strategies to support organizational objectives.
Added 41 mins ago
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Senior Account Manager, Healthcare
Desjardins
Toronto, ON
- Full-time
Act as an account manager by serving as a key intermediary between the business centre and members and clients. Ensure proper usage and updating of, as well as satisfaction with the…
Added 41 mins ago
T
Senior Personal Banker Trainee – Home Borrowing
TD
Calgary, AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 41 mins ago
H
Senior Program Manager
HDR
Burlington, ON · Kingston, ON · Ottawa, ON · Richmond Hill, ON · Toronto, ON
- Full-time
HDR is seeking a Program Manager (Water/Wastewater) with a proven track record in the development and delivery of large water/wastewater capital programs. This role will be responsible for…
Added 41 mins ago
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Senior Management Consultant
HDR
Burlington, ON · Kingston, ON · Ottawa, ON · Richmond Hill, ON · Toronto, ON
- Full-time
HDR is looking for a Senior Management Consultant to join our Canadian Water Business Group. The successful candidate will be involved with all aspects of our Water Business Group program.…
Added 55 mins ago
DC
Project Manager – Community-Based Research & Engagement
DIVERSEcity Community Resources Society
Surrey, BC
- Full-time
Holds accountability for portfolio budget development, planning, and forecasting, ensuring alignment with organizational priorities and funding agreements, and providing regular reporting…
Added 1 hour ago
M(
Manager, Inside Sales - Enterprise
MaintainX (An Autodesk Company)
Remote, Canada
- $136,000 to $220,000 CAD / year
- Full-time
- Remote
5+ years of SaaS or tech sales experience, including closing, with 1-2 years leading or formally mentoring reps (team lead, senior ISR/AE, or first-time manager ready to step up)
Added 1 hour ago
DO
Senior Development Engineer
District of North Vancouver
Vancouver, BC
- Full-time
As a senior member of the Development Engineering team, you will apply your technical expertise, professional judgment and leadership skills to manage and provide professional engineering…
Added 1 hour ago
JH
Kitchen Manager - Hotel
JRoss Hospitality Recruiters
Winnipeg, MB
- $70,000 to $75,000 CAD / year
- Full-time
Previous culinary leadership experience as a Kitchen Manager, Sous Chef, Senior Sous Chef, Kitchen Supervisor, or similar position within a busy restaurant, hotel, conference, banquet, or…
Added 1 hour ago
V
Senior Draftsman, Draftswoman H/F
VINCI
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
The Senior Draftsman/Draftswoman will be responsible for the production and coordination of technical drawings and plans for construction projects. While actively contributing to drafting…
Added 1 hour ago
EL
Senior Brand Manager, Cardiometabolic Health
Eli Lilly and Company
ON · Ontario, Canada
- Full-time
Senior Brand Manager – Cardiometabolic Health
Added 1 hour ago
HF
Senior Manager, Major Gifts And Campaigns
Habitat for Humanity Halton-Mississauga-Dufferin
Burlington, ON
- Full-time
Role Description The Senior Manager, Major Gifts and Campaigns is a full-time, on-site role based in Burlington, ON. This position leads the development and execution of major gift…
Added 1 hour ago
SI
Registered Nurse
Shannex Incorporated
Halifax, NS
- Full-time
…healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our…
Added 2 hours ago
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Manager IM/IT
Hays
Ottawa, ON
- $106,000 to $132,000 CAD / year
- Full-time
Reporting to the Senior Director, IM/IT, the Manager IM/IT is responsible for developing, implementing, and supporting a broad range of Information Management and Information Technology…
Added 2 hours ago
FT
Senior Network Engineer
Franklin Templeton
Toronto, ON
- Full-time
At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals,…
Added 2 hours ago
WC
English Language Instructor, LINC (Casual, supply) (2026-383-CP)
WoodGreen Community Services
Toronto, ON
- Temporary
This position is responsible to the Senior Manager of Newcomer Language Services for preparing lessons and teaching English language classes in accordance with the Canadian Language…
Added 2 hours ago
EC
Analyste, propositions et soumissions / Proposal-Quotations Analyst
Eaton Corporation
Laval, QC
- Full-time
Added 2 hours ago
AH
transportation manager
ATL Heavy Haul Inc
Millicent, AB
- Full-time

Hays

Manager IM/IT

Ottawa, ON, Canada

$106,000 to $132,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $106,000 to $132,000 CAD / year
Job type: Full-time
Apply by: Nov 7, 2026
Experience: 5-10 years of experience in a managerial role leading IT teams.
Posting language: English
Posted: Oct 8, 2026

Original job description

Manager IM/IT

Job Type: Permanent

Location: Ottawa, ON (Hybrid - Minimum 2 Days/Week Onsite)

Your New Company

Our client is a highly respected Canadian organization operating within a complex and regulated environment. The organization plays a critical role in supporting Canadian businesses, innovation, and public interests through collaboration, governance, and industry leadership. Recognized for its strong workplace culture, the organization offers an opportunity to contribute to meaningful initiatives while working in a collaborative and professional environment.

Your New Role

Reporting to the Senior Director, IM/IT, the Manager IM/IT is responsible for developing, implementing, and supporting a broad range of Information Management and Information Technology services in alignment with organizational priorities, evolving business requirements, and enterprise architecture initiatives.

The successful candidate will provide operational and strategic leadership across IT Operations, Service Management, Cybersecurity, Infrastructure, Enterprise Architecture, and Vendor Management.

Key responsibilities include:

Enterprise Architecture Leadership: Provide professional and operational leadership in defining, managing, and evolving enterprise architecture practices and processes.
Strategic Technology Planning: Provide strategic and tactical advice supporting IM/IT priorities, technology roadmaps, and operational objectives.
Cybersecurity Program Ownership: Lead the development, implementation, and continuous improvement of the organization's cybersecurity program.
IT Operations & Service Delivery: Lead a team of IT professionals supporting end-user computing, service desk operations, cloud services, on-premises infrastructure, and enterprise applications.
Team Leadership & Performance Management: Establish objectives, provide coaching and work direction, support professional development, and conduct performance reviews.
ITIL Change Management: Oversee Change Management processes to ensure the availability, reliability, and accountability of IM/IT services.
Service Desk Management: Oversee service desk operations, prioritization activities, maintenance programs, and ongoing service improvement initiatives.
Vendor & Managed Service Provider Management: Identify opportunities for managed services, support procurement activities, and oversee vendor performance, SLAs, dispute resolution, and service improvements.
Software Development Governance: Ensure adherence to Software Development Lifecycle (SDLC) methodologies and compliance with intellectual property agreements and regulatory requirements.
AI Initiatives Support: Provide guidance and oversight for organizational AI-related initiatives.
Stakeholder Management: Build strong relationships with executives, business leaders, vendors, consultants, and external partners while serving as a trusted IM/IT advisor.
Operational Planning & Governance: Contribute to annual planning, budgeting, reporting, and strategic technology initiatives.

What You'll Need to Succeed

Education

Bachelor's degree in Computer Science or an equivalent combination of education and experience.

Experience & Technical Requirements

5-10 years of experience in a managerial role leading IT teams.
Experience managing Service Desk operations.
Experience leading and supporting a Cybersecurity Program.
Knowledge of enterprise architecture principles and technology strategy development.
Experience supporting both on-premises and cloud-based infrastructure environments.
Knowledge of ITIL, NIST, ISO 27001, ITSG-33, or similar industry-recognized frameworks.
Experience managing vendors and Managed Service Providers (MSPs).
Experience contributing to operational plans, budgets, and annual reporting activities.
Knowledge of network architecture, workstation configuration, server administration, and cybersecurity best practices including Zero Trust principles.
Strong understanding of systems analysis, software development methodologies, and information technology operations.
Excellent verbal communication, presentation, and stakeholder engagement skills.
Excellent written communication skills.
Ability to work effectively within a highly regulated environment.

Security & Language Requirements

Must be eligible to obtain or hold a Secret Security Clearance.
Bilingual Imperative (SISS).
Candidates with existing Government of Canada, Canada School of Public Service (CSPS), Crown Corporation, or equivalent language test results are strongly preferred.

Nice to Have

CISSP certification.
CISM certification.
Experience within Federal Government, Crown Corporations, or other highly regulated environments.

What You'll Get in Return

You will have the opportunity to lead critical IT and cybersecurity initiatives within a collaborative, mission-driven environment. This role offers the chance to influence technology strategy, strengthen cybersecurity capabilities, lead service excellence initiatives, and contribute to the ongoing evolution of enterprise technology services.

What You Need to Do Now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess, or select applicants for the position.

Apply About employer

More about this job

Responsibilities

Lead enterprise architecture, technology planning, cybersecurity, IT operations, and service delivery, including service desk, infrastructure, and enterprise applications. Manage and develop the IT team, oversee vendors and change management, and advise stakeholders on technology initiatives, governance, and AI-related work.

Requirements

Requires a bachelor's degree in Computer Science or equivalent education and experience, plus 5–10 years in IT management, including service desk and cybersecurity program leadership. Candidates need knowledge of enterprise architecture, cloud and on-premises infrastructure, recognized security and IT frameworks, vendor management, and strong communication skills; they must be eligible for Secret clearance and meet the bilingual imperative.

Skills

Enterprise Architecture
Strategic Technology Planning
Cybersecurity Program Management
IT Operations
Service Desk Management
ITIL Change Management
Cloud Infrastructure
On-Premises Infrastructure
Team Leadership
Vendor Management
Stakeholder Management
Budgeting And Operational Planning
Network Architecture
Zero Trust Security

Visa sponsorship

Not detected in the job text

Keywords

Information Management
Information Technology
Enterprise Architecture
Cybersecurity
IT Operations
Service Management
Service Desk
Cloud Services
On-Premises Infrastructure
Enterprise Applications
ITIL
NIST
ISO 27001
ITSG-33
Zero Trust
Network Architecture
Server Administration
Workstation Configuration
Artificial Intelligence
Vendor Management
Managed Service Providers
Service-Level Agreements
CISSP
CISM
Secret Security Clearance
Bilingual Imperative
Regulated Environment

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