Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 min ago
XE
Senior Technical Support Specialist
XR Extreme Reach
Toronto, ON
- Full-time
…seamlessly across every screen. Our leading technology and services power creativity for the marketing and entertainment industries, and you can be a part of…
Added 1 min ago
SL
Infrastructure DBA
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto Atria
- Full-time
Join Sun Life's Data Management Services team as a SQL Server Infrastructure Database Administrator and lead the charge in modernizing our database infrastructure. You'll work across…
Added 3 mins ago
B
Development Lead - AWS
BMO
Toronto, ON · BMOPLACE
- Full-time
Develops scalable and accessible business cloud applications. Focuses on the technical design, development, enhancement, testing, debugging and maintenance of Cloud applications and…
Added 17 mins ago
M
Senior Software Developer, Engineering Platform (Mobile)
Metrolinx
Canada
- Full-time
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
Added 17 mins ago
OT Systems/Applications Design
Celestica International LP
Newmarket, ON
…Celestica enables critical data center infrastructure for AI, cloud, and hybrid cloud and advances technologies in high-growth markets. With a talented team and a strategic global network,…
Added 1 hour ago
P
Product Marketing Manager (12 month contract)
PointClickCare
Mississauga, ON
- Contract
Partner with the Sales Enablement team to lead sales training on new products and capabilities, including regular updates on product enhancements.
Added 1 hour ago
P
Product Marketing Manager (12 month contract)
PointClickCare
Mississauga, ON
- $45.19 to $50 CAD / hour
- Contract
Partner with the Sales Enablement team to lead sales training on new products and capabilities, including regular updates on product enhancements.
Added 1 hour ago
Site Operational Technology Lead
Celestica International LP
Newmarket, ON
…Celestica enables critical data center infrastructure for AI, cloud, and hybrid cloud and advances technologies in high-growth markets. With a talented team and a strategic global network,…
Added 1 hour ago
SP
Customer Success Manager - Global Public Sector
Salesforce Partner Canada
Toronto, ON
- Full-time
Drive adoption of Data 360 and Service Cloud features with reps, agents, managers, supervisors, and ops teams
Added 1 hour ago
SP
Alliances - Partner Account Mgr/Sr. Mgr
Salesforce Partner Canada
Toronto, ON
- Full-time
…leader to join our Alliances & Channels (A&C) Partner Sales team and help design, launch, and scale a bold growth plan for our Systems Integrator (SI) partner ecosystem within Canada. This…
Added 1 hour ago
SP
Customer Success Manager - Core (Sales & Service) Clouds
Salesforce Partner Canada
Montreal, QC
- Full-time
Financial Services (FINS) – Works with banking, insurance, wealth management, and other financial services organizations to support digital transformation, regulatory compliance, and…
Added 1 hour ago
S
Customer Success Manager - Core (Sales & Service) Clouds
Salesforce
Toronto, ON · Montreal, QC · Canada - Montreal
- Full-time
Financial Services (FINS) – Works with banking, insurance, wealth management, and other financial services organizations to support digital transformation, regulatory compliance, and…
Added 2 hours ago
T
Manager, WFM AI Capabilities, Insights & Integration
TD
Toronto, ON
- Full-time
As part of Enterprise WFM, the successful applicant will build and lead a high-performing team, establish standards for WFM data and insights, and advance the practical adoption of…
Added 2 hours ago
B
DevOps/SRE
BMO
Toronto, ON · SCC
- Full-time
As part of our DevOps/SRE team, you will play a key role in designing, building, and operating resilient, secure, and scalable infrastructure that supports our critical business…
Added 2 hours ago
TL
Senior Legal Counsel
Toronto Lawyers Association
Toronto, ON
- Full-time
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll…
Added 5 hours ago
T
Manager, Engineering – Accounts
TD
Toronto, ON
- Full-time
This role will lead the delivery enterprise-scale capabilities spanning customer-facing digital experiences, API enablement, cloud infrastructure modernization, data strategy, and platform…
Added 6 hours ago
BQ
QNX Embedded Development Manager (Open Source)
BlackBerry QNX
Ottawa, ON
- Full-time
…middleware, solutions, and development tools, along with support and services delivered by trusted embedded software experts. With a focus on reducing hardware dependency and increasing…
Added 6 hours ago
B
QNX Embedded Development Manager (Open Source)
BlackBerry
Ottawa, ON
- Full-time
…middleware, solutions, and development tools, along with support and services delivered by trusted embedded software experts. With a focus on reducing hardware dependency and increasing…
Added 7 hours ago
C
AI Lead Engineer, Technical Lead - Services AI Platform
Citi
Mississauga, ON
- Full-time
Citi is hiring an AI Lead Engineer, Technical Lead to build and shape the engineering foundation of its Services AI Platform, a multi-tenant, production-grade ecosystem where agentic AI…
Added 7 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 7 hours ago
IM
Junior Digital Marketing Specialist
Ingram Micro Czech Republic
Mississauga, ON
- $56,000 to $60,000 CAD / year
- Full-time
…role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach,…
Added 8 hours ago
B
Crew Lead
BGIS
Winnipeg, MB
- Full-time
The Crew Lead is responsible for overseeing a team of Technicians in the delivery of preventative and corrective maintenance, routine and on-demand services on facility mechanical and…
Added 8 hours ago
Senior Database Administrator
WestJet Group
Calgary, AB
WestJet is seeking a highly motivated and results-driven Senior Database Administrator to join our Database Services team. This role combines hands-on technical expertise with mentorship,…
Added 10 hours ago
FT
Lead Software Engineer
Foreseeson Technology
Richmond, BC
- Full-time
We are seeking an out-of-the-box thinking Lead Software Engineer to join our innovative technical projects team. The ideal candidate will have strong expertise in; building code…
Added 10 hours ago
CA
Manager – Data Engineering & Platforms
Canadian Addiction Treatment Centers
Markham, ON
- $125,000 to $150,000 CAD / year
- Full-time
Canadian Addiction Treatment Centres (“CATC”) is a leading Canadian provider of addiction treatment services, operating a large and growing network of treatment centres, pharmacies and…

Hays

Manager IM/IT

Ottawa, ON, Canada

$106,000 to $132,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $106,000 to $132,000 CAD / year
Job type: Full-time
Apply by: Nov 7, 2026
Experience: 5-10 years of experience in a managerial role leading IT teams.
Posting language: English
Posted: Oct 8, 2026

Original job description

Manager IM/IT

Job Type: Permanent

Location: Ottawa, ON (Hybrid - Minimum 2 Days/Week Onsite)

Your New Company

Our client is a highly respected Canadian organization operating within a complex and regulated environment. The organization plays a critical role in supporting Canadian businesses, innovation, and public interests through collaboration, governance, and industry leadership. Recognized for its strong workplace culture, the organization offers an opportunity to contribute to meaningful initiatives while working in a collaborative and professional environment.

Your New Role

Reporting to the Senior Director, IM/IT, the Manager IM/IT is responsible for developing, implementing, and supporting a broad range of Information Management and Information Technology services in alignment with organizational priorities, evolving business requirements, and enterprise architecture initiatives.

The successful candidate will provide operational and strategic leadership across IT Operations, Service Management, Cybersecurity, Infrastructure, Enterprise Architecture, and Vendor Management.

Key responsibilities include:

Enterprise Architecture Leadership: Provide professional and operational leadership in defining, managing, and evolving enterprise architecture practices and processes.
Strategic Technology Planning: Provide strategic and tactical advice supporting IM/IT priorities, technology roadmaps, and operational objectives.
Cybersecurity Program Ownership: Lead the development, implementation, and continuous improvement of the organization's cybersecurity program.
IT Operations & Service Delivery: Lead a team of IT professionals supporting end-user computing, service desk operations, cloud services, on-premises infrastructure, and enterprise applications.
Team Leadership & Performance Management: Establish objectives, provide coaching and work direction, support professional development, and conduct performance reviews.
ITIL Change Management: Oversee Change Management processes to ensure the availability, reliability, and accountability of IM/IT services.
Service Desk Management: Oversee service desk operations, prioritization activities, maintenance programs, and ongoing service improvement initiatives.
Vendor & Managed Service Provider Management: Identify opportunities for managed services, support procurement activities, and oversee vendor performance, SLAs, dispute resolution, and service improvements.
Software Development Governance: Ensure adherence to Software Development Lifecycle (SDLC) methodologies and compliance with intellectual property agreements and regulatory requirements.
AI Initiatives Support: Provide guidance and oversight for organizational AI-related initiatives.
Stakeholder Management: Build strong relationships with executives, business leaders, vendors, consultants, and external partners while serving as a trusted IM/IT advisor.
Operational Planning & Governance: Contribute to annual planning, budgeting, reporting, and strategic technology initiatives.

What You'll Need to Succeed

Education

Bachelor's degree in Computer Science or an equivalent combination of education and experience.

Experience & Technical Requirements

5-10 years of experience in a managerial role leading IT teams.
Experience managing Service Desk operations.
Experience leading and supporting a Cybersecurity Program.
Knowledge of enterprise architecture principles and technology strategy development.
Experience supporting both on-premises and cloud-based infrastructure environments.
Knowledge of ITIL, NIST, ISO 27001, ITSG-33, or similar industry-recognized frameworks.
Experience managing vendors and Managed Service Providers (MSPs).
Experience contributing to operational plans, budgets, and annual reporting activities.
Knowledge of network architecture, workstation configuration, server administration, and cybersecurity best practices including Zero Trust principles.
Strong understanding of systems analysis, software development methodologies, and information technology operations.
Excellent verbal communication, presentation, and stakeholder engagement skills.
Excellent written communication skills.
Ability to work effectively within a highly regulated environment.

Security & Language Requirements

Must be eligible to obtain or hold a Secret Security Clearance.
Bilingual Imperative (SISS).
Candidates with existing Government of Canada, Canada School of Public Service (CSPS), Crown Corporation, or equivalent language test results are strongly preferred.

Nice to Have

CISSP certification.
CISM certification.
Experience within Federal Government, Crown Corporations, or other highly regulated environments.

What You'll Get in Return

You will have the opportunity to lead critical IT and cybersecurity initiatives within a collaborative, mission-driven environment. This role offers the chance to influence technology strategy, strengthen cybersecurity capabilities, lead service excellence initiatives, and contribute to the ongoing evolution of enterprise technology services.

What You Need to Do Now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess, or select applicants for the position.

Apply About employer

More about this job

Responsibilities

Lead enterprise architecture, technology planning, cybersecurity, IT operations, and service delivery, including service desk, infrastructure, and enterprise applications. Manage and develop the IT team, oversee vendors and change management, and advise stakeholders on technology initiatives, governance, and AI-related work.

Requirements

Requires a bachelor's degree in Computer Science or equivalent education and experience, plus 5–10 years in IT management, including service desk and cybersecurity program leadership. Candidates need knowledge of enterprise architecture, cloud and on-premises infrastructure, recognized security and IT frameworks, vendor management, and strong communication skills; they must be eligible for Secret clearance and meet the bilingual imperative.

Skills

Enterprise Architecture
Strategic Technology Planning
Cybersecurity Program Management
IT Operations
Service Desk Management
ITIL Change Management
Cloud Infrastructure
On-Premises Infrastructure
Team Leadership
Vendor Management
Stakeholder Management
Budgeting And Operational Planning
Network Architecture
Zero Trust Security

Visa sponsorship

Not detected in the job text

Keywords

Information Management
Information Technology
Enterprise Architecture
Cybersecurity
IT Operations
Service Management
Service Desk
Cloud Services
On-Premises Infrastructure
Enterprise Applications
ITIL
NIST
ISO 27001
ITSG-33
Zero Trust
Network Architecture
Server Administration
Workstation Configuration
Artificial Intelligence
Vendor Management
Managed Service Providers
Service-Level Agreements
CISSP
CISM
Secret Security Clearance
Bilingual Imperative
Regulated Environment

Report this job