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Added 1 min ago
KG
Transmission Line Engineer
Kosmos Group
Burnaby, BC
- Full-time
Develop design criteria/basis and specifications for the transmission and distribution line design and procurement of materials
Added 1 min ago
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Principal Process Automation & Controls Engineer
Worley
Calgary, AB
- Full-time
…of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning.…
Added 1 min ago
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Expression of Interest for Engineering Graduate - University of Calgary
Worley
Vancouver, BC
- Full-time
…of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning.…
Added 1 min ago
SI
Senior Procurement Specialist - 2FT
Saskatchewan Indian Gaming Authority
Saskatoon, SK
- Full-time
This position supports organizational excellence, and efficient use of resources, by managing and supporting the procurement of specialized/complex commodities of goods and services for…
Added 1 min ago
G
Electrical Engineer/Designer
Grantek
Burlington, ON
- Full-time
…systems, hardware selection and specification, and development of technical documentation. You will also have the opportunity to share your expertise by providing technical guidance and…
Added 4 mins ago
TS
Manager, Estimating
The Sutherland Group of Companies
Remote, Canada
- Full-time
- Remote
…delivery. Working closely with operations, project management, procurement, and executive leadership, the Manager, Estimating establishes estimating standards, mentors team members, and…
Added 4 mins ago
Technical Architect Contracts (Computer Services Officer 4)
The Government of Nova Scotia
Halifax, NS
Reporting to the Manager, IT Assets, Finance and Procurement, as the Technical Architect Contracts, you will be responsible to manage the financial viability and sustainability of our…
Added 4 mins ago
Journeyman Heavy Equipment Technician
Halliburton
AB · Mount Pearl, AB
Ability to identify correct parts and locate them in a system search to enable accurate procurement of spares.
Added 4 mins ago
Network Construction Project Manager, Technical Program Management
IREN
Vancouver, BC
As the Network Construction Project Manager, Technical Program Management, you are embedded on site and responsible for planning, coordinating, and executing physical network infrastructure…
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M
RQ11705 - Solutions Designer - Senior
Maarut
Toronto, ON
- Contract
and recovery procedures, preparation of technical specifications for
Added 16 mins ago
W
Expression of Interest for Engineering Graduate - University of Calgary
Worley
AB · Edmonton, AB
- Full-time
…of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning.…
Added 16 mins ago
W
Expression of Interest for Engineering Graduate - University of Calgary
Worley
Calgary, AB
- Full-time
…of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning.…
Added 16 mins ago
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Technical Consultant I, Water Engineer
Worley
Vancouver, BC
- Full-time
The Technical Consultant I, Water Engineer, supports the delivery of high-quality water and wastewater treatment consulting services for industrial clients. Working as part of…
Added 16 mins ago
W
Technical Consultant I, Water Engineer
Worley
Calgary, AB
- Full-time
The Technical Consultant I, Water Engineer, supports the delivery of high-quality water and wastewater treatment consulting services for industrial clients. Working as part of…
Added 16 mins ago
W
Process Engineer
Worley
Vancouver, BC
- Full-time
…of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning.…
Added 16 mins ago
W
Lead Electrical Engineer, Power Distribution
Worley
Oakville, ON
- Full-time
Provide technical leadership throughout engineering, procurement, construction, commissioning, and startup phases.
Added 16 mins ago
W
Lead Electrical Engineer, Power Distribution
Worley
Markham, ON
- Full-time
Provide technical leadership throughout engineering, procurement, construction, commissioning, and startup phases.
Added 16 mins ago
W
Senior Process Automation & Controls Engineer
Worley
Calgary, AB
- Full-time
…of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning.…
Added 16 mins ago
W
Senior Process Automation & Controls Engineer
Worley
AB · Edmonton, AB
- Full-time
…of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning.…
Added 19 mins ago
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Electrical Drafter
Pason
Calgary, AB
- Full-time
…control panels. This role requires strong attention to detail, technical drafting expertise, and the ability to work collaboratively with engineering, manufacturing, and project teams to…
Added 19 mins ago
AG
Mobile Maintenance Planner
Alamos Gold Inc.
Dubreuilville, ON
- Full-time
Initiate procurement of parts, tooling, and external services through SAP MM.
Added 19 mins ago
AC
Spécialiste En Approvisionnement Senior
Aston Carter
Montreal, QC
- $46 to $75 CAD / hour
- Contract
As a Project Procurement Specialist, you will lead and execute procurement activities for a major shipbuilding and defence project. You will manage end-to-end procurement processes and work…
Added 19 mins ago
Training Advisor – Procurement and Logistics
Pomerleau
Montreal, QC · Levis, QC · Saint-Georges, QC
…effective use of technology tools, internal processes, and Procurement and Logistics service…
Added 19 mins ago
A
Mechanical Technologist - Integration
AtkinsRéalis
Mississauga, ON
- Full-time
…Power Company Limited to provide engineering, technology and procurement of tooling and reactor components in support of the life extension of Unit 1 and 2 CANDU® reactor in China. As the…
Added 30 mins ago
EI
Civil Designer (Water)
Egis in Canada
Hamilton, ON
- $65,000 to $85,000 CAD / year
- Full-time
We are looking for a motivated Civil Designer to join our dynamic team. The ideal candidate will have a strong technical foundation in water management projects and at least 5 years of…

Hays

Manager IM/IT

Ottawa, ON, Canada

$106,000 to $132,000 CAD / year · Full-time

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Job details

Pay: $106,000 to $132,000 CAD / year
Job type: Full-time
Apply by: Nov 7, 2026
Experience: 5-10 years of experience in a managerial role leading IT teams.
Posting language: English
Posted: Oct 8, 2026

Original job description

Manager IM/IT

Job Type: Permanent

Location: Ottawa, ON (Hybrid - Minimum 2 Days/Week Onsite)

Your New Company

Our client is a highly respected Canadian organization operating within a complex and regulated environment. The organization plays a critical role in supporting Canadian businesses, innovation, and public interests through collaboration, governance, and industry leadership. Recognized for its strong workplace culture, the organization offers an opportunity to contribute to meaningful initiatives while working in a collaborative and professional environment.

Your New Role

Reporting to the Senior Director, IM/IT, the Manager IM/IT is responsible for developing, implementing, and supporting a broad range of Information Management and Information Technology services in alignment with organizational priorities, evolving business requirements, and enterprise architecture initiatives.

The successful candidate will provide operational and strategic leadership across IT Operations, Service Management, Cybersecurity, Infrastructure, Enterprise Architecture, and Vendor Management.

Key responsibilities include:

Enterprise Architecture Leadership: Provide professional and operational leadership in defining, managing, and evolving enterprise architecture practices and processes.
Strategic Technology Planning: Provide strategic and tactical advice supporting IM/IT priorities, technology roadmaps, and operational objectives.
Cybersecurity Program Ownership: Lead the development, implementation, and continuous improvement of the organization's cybersecurity program.
IT Operations & Service Delivery: Lead a team of IT professionals supporting end-user computing, service desk operations, cloud services, on-premises infrastructure, and enterprise applications.
Team Leadership & Performance Management: Establish objectives, provide coaching and work direction, support professional development, and conduct performance reviews.
ITIL Change Management: Oversee Change Management processes to ensure the availability, reliability, and accountability of IM/IT services.
Service Desk Management: Oversee service desk operations, prioritization activities, maintenance programs, and ongoing service improvement initiatives.
Vendor & Managed Service Provider Management: Identify opportunities for managed services, support procurement activities, and oversee vendor performance, SLAs, dispute resolution, and service improvements.
Software Development Governance: Ensure adherence to Software Development Lifecycle (SDLC) methodologies and compliance with intellectual property agreements and regulatory requirements.
AI Initiatives Support: Provide guidance and oversight for organizational AI-related initiatives.
Stakeholder Management: Build strong relationships with executives, business leaders, vendors, consultants, and external partners while serving as a trusted IM/IT advisor.
Operational Planning & Governance: Contribute to annual planning, budgeting, reporting, and strategic technology initiatives.

What You'll Need to Succeed

Education

Bachelor's degree in Computer Science or an equivalent combination of education and experience.

Experience & Technical Requirements

5-10 years of experience in a managerial role leading IT teams.
Experience managing Service Desk operations.
Experience leading and supporting a Cybersecurity Program.
Knowledge of enterprise architecture principles and technology strategy development.
Experience supporting both on-premises and cloud-based infrastructure environments.
Knowledge of ITIL, NIST, ISO 27001, ITSG-33, or similar industry-recognized frameworks.
Experience managing vendors and Managed Service Providers (MSPs).
Experience contributing to operational plans, budgets, and annual reporting activities.
Knowledge of network architecture, workstation configuration, server administration, and cybersecurity best practices including Zero Trust principles.
Strong understanding of systems analysis, software development methodologies, and information technology operations.
Excellent verbal communication, presentation, and stakeholder engagement skills.
Excellent written communication skills.
Ability to work effectively within a highly regulated environment.

Security & Language Requirements

Must be eligible to obtain or hold a Secret Security Clearance.
Bilingual Imperative (SISS).
Candidates with existing Government of Canada, Canada School of Public Service (CSPS), Crown Corporation, or equivalent language test results are strongly preferred.

Nice to Have

CISSP certification.
CISM certification.
Experience within Federal Government, Crown Corporations, or other highly regulated environments.

What You'll Get in Return

You will have the opportunity to lead critical IT and cybersecurity initiatives within a collaborative, mission-driven environment. This role offers the chance to influence technology strategy, strengthen cybersecurity capabilities, lead service excellence initiatives, and contribute to the ongoing evolution of enterprise technology services.

What You Need to Do Now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess, or select applicants for the position.

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More about this job

Responsibilities

Lead enterprise architecture, technology planning, cybersecurity, IT operations, and service delivery, including service desk, infrastructure, and enterprise applications. Manage and develop the IT team, oversee vendors and change management, and advise stakeholders on technology initiatives, governance, and AI-related work.

Requirements

Requires a bachelor's degree in Computer Science or equivalent education and experience, plus 5–10 years in IT management, including service desk and cybersecurity program leadership. Candidates need knowledge of enterprise architecture, cloud and on-premises infrastructure, recognized security and IT frameworks, vendor management, and strong communication skills; they must be eligible for Secret clearance and meet the bilingual imperative.

Skills

Enterprise Architecture
Strategic Technology Planning
Cybersecurity Program Management
IT Operations
Service Desk Management
ITIL Change Management
Cloud Infrastructure
On-Premises Infrastructure
Team Leadership
Vendor Management
Stakeholder Management
Budgeting And Operational Planning
Network Architecture
Zero Trust Security

Visa sponsorship

Not detected in the job text

Keywords

Information Management
Information Technology
Enterprise Architecture
Cybersecurity
IT Operations
Service Management
Service Desk
Cloud Services
On-Premises Infrastructure
Enterprise Applications
ITIL
NIST
ISO 27001
ITSG-33
Zero Trust
Network Architecture
Server Administration
Workstation Configuration
Artificial Intelligence
Vendor Management
Managed Service Providers
Service-Level Agreements
CISSP
CISM
Secret Security Clearance
Bilingual Imperative
Regulated Environment

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