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Hays

Manager - Release, Configuration & Environment Management

Toronto, ON, Canada

Pay: Hourly Rate: $100-110/hr INC
Job type: Contract
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Manager, Release, Configuration & Environment Management

Job Type: Contract (6 months, strong potential for extension)

Hourly Rate: $100-110/hr INC

Location: Downtown Toronto (Hybrid, 2 days onsite)

Your New Company

Our client is a large-scale enterprise organization undergoing significant technology transformation, focused on modernizing software delivery, strengthening governance, and improving operational resilience. As part of a growing Technology organization, they are investing in automation, cloud adoption, DevOps practices, and enterprise release governance to support critical business operations.

Your New Role

As the Manager, Release, Configuration & Environment Management, you will lead the governance and execution of software releases across development, testing, staging, and production environments. Acting as the central point of accountability for release management, configuration governance, and environment strategy, you will ensure technology changes are delivered safely, efficiently, and with minimal business disruption.

This leadership role will oversee a team of release, configuration, and environment professionals while partnering closely with Development, QA, Security, Infrastructure, Platform Engineering, DevOps, and business stakeholders.

You will be responsible for establishing and maturing enterprise standards, processes, and controls that drive release quality, environment stability, automation, compliance, and continuous improvement.

What You Need to Do

Release Management & Governance

Develop and maintain enterprise release management policies, standards, and procedures.
Own release calendars and coordinate deployment schedules across multiple teams and platforms.
Lead release readiness reviews, deployment planning, go/no-go decisions, and post-release reviews.
Oversee major, minor, emergency, and hotfix releases.
Manage release risks, dependencies, conflicts, and stakeholder communications.
Drive improvements in release processes through automation and operational excellence initiatives.

Configuration Management & CMDB Governance

Establish and enforce configuration management policies and standards.
Ensure configuration items (CIs) are accurately identified, documented, maintained, and traceable.
Govern application, infrastructure, platform, and database configuration baselines.
Support audit, regulatory, compliance, and governance requirements.
Maintain configuration integrity and drive remediation of discrepancies and unauthorized changes.
Ensure release artifacts and deployment assets are properly version controlled and traceable.

Environment Management

Develop and execute the enterprise environment management strategy.
Oversee environment availability, capacity planning, scheduling, maintenance, refreshes, and provisioning activities.
Ensure non-production environments support development, testing, performance, integration, and UAT requirements.
Partner with infrastructure, cloud, and platform teams to maintain environment stability and reliability.
Coordinate data refresh and masking activities while ensuring compliance with privacy and security requirements.

Leadership & Operational Excellence

Lead, mentor, and develop a team of Release Analysts, Configuration Analysts, and Environment Coordinators.
Foster a culture of accountability, collaboration, automation, and continuous improvement.
Build strong relationships with senior technology and business stakeholders.
Support disaster recovery, operational readiness, business continuity, and change management initiatives.

What You'll Need to Succeed

To be successful in this role, you will bring:

Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
8+ years of experience across Release Management, DevOps, IT Delivery, Configuration Management, or Environment Management.
3+ years of leadership experience managing enterprise-level release activities and cross-functional technical teams.
Experience supporting complex enterprise application portfolios across cloud, hybrid, and on-premises environments.
Strong understanding of change management, ITSM, governance, and operational controls.

Technical Expertise

Release Management tools including Azure DevOps, GitHub, Jira, and ServiceNow.
CI/CD pipelines and DevOps methodologies.
Source control management and branching strategies.
Configuration Management Database (CMDB) practices and governance.
Infrastructure as Code technologies such as Terraform, Bicep, ARM, or CloudFormation.
Public cloud platforms including Azure, AWS, and/or GCP.
ITIL-based service management and change management processes.

Preferred Certifications

ITIL Foundation or ITIL Managing Professional
Azure DevOps Engineer Expert
Project Management Professional (PMP)
Certified Change Management Professional (CCMP)
SAFe Release Train Engineer (RTE)
ServiceNow Certification
Certified Kubernetes Administrator (CKA)

Key Competencies

Strategic thinking and decision-making
Stakeholder and relationship management
Risk management and governance
Release orchestration and deployment oversight
Environment lifecycle management
Conflict resolution and negotiation
Executive communication and reporting
Continuous improvement mindset

What You'll Get in Return

You will have the opportunity to join an enterprise technology team driving large-scale transformation initiatives. This role offers the chance to influence release governance, DevOps maturity, environment strategy, and operational excellence across a complex technology landscape. In return, you will receive a competitive compensation package, comprehensive benefits, career development opportunities, and the ability to make a significant impact within a highly visible leadership role.

What You Need to Do Now

If you're interested in this role, click Apply Now to submit your updated resume.

If this opportunity isn't the right fit for you, but you are considering your next career move, please contact us for a confidential discussion regarding your career options.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess, or select applicants for the position.

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More about this job

Responsibilities

Lead enterprise release governance and coordinate software deployments across development, testing, staging, and production environments. Manage configuration and CMDB governance, environment strategy, team leadership, operational controls, and continuous improvement in partnership with technical and business stakeholders.

Requirements

Requires a bachelor's degree in a related discipline, at least eight years of relevant experience, and three or more years of leadership experience managing enterprise releases and cross-functional technical teams. Candidates should have experience with complex cloud, hybrid, and on-premises portfolios, ITSM and change governance, release tools, CI/CD, CMDB practices, Infrastructure as Code, and public cloud platforms.

Skills

Release Management
Configuration Management
Environment Management
Release Governance
DevOps
CI/CD
Azure DevOps
GitHub
Jira
ServiceNow
CMDB Governance
Infrastructure as Code
Cloud Platforms
ITIL
Change Management
Stakeholder Management

Benefits

Comprehensive Benefits
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Release Management
Configuration Management
Environment Management
Release Governance
DevOps
CI/CD Pipelines
Azure DevOps
GitHub
Jira
ServiceNow
CMDB
Terraform
Bicep
ARM
CloudFormation
Azure
AWS
GCP
ITIL
Change Management
Source Control
Branching Strategies
Infrastructure as Code
Release Orchestration
Disaster Recovery
Business Continuity
ITSM
PMP
Kubernetes

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