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Added 10 days ago
VP
AI Automation Engineer – Microsoft Copilot
Vantage Point Consulting Inc.
Canada
- Full-time
The ideal candidate will have hands-on experience with Microsoft Copilot, Copilot Studio, Power Platform, generative AI, workflow automation, and enterprise application integrations. The…
Added 10 days ago
Data Engineering & Analytics Student
Canadian Mental Health Association- Peel Branch
Brampton, ON
This role offers hands-on experience with Azure, SQL, Python, Power BI, automation, and AI tools while contributing to projects that support mental health and community services.
Added 10 days ago
T
Senior Windows Server Automation Engineer
TD
Toronto, ON
- Full-time
The Senior Windows Server Automation Engineer combines deep enterprise Windows Server engineering expertise with substantial hands-on experience independently designing, developing,…
Added 10 days ago
GT
Consultant, Site Reliability Engineering
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $65 to $72 CAD / hour
- Contract
…application platforms across the organization. You will work closely with cross-functional teams, providing technical expertise to resolve application and infrastructure technology issues…
Added 10 days ago
C
Expert System Architecture - Google Cloud Platform and Gemini Entreprise-CA
CN
Toronto, ON
- Full-time
We are seeking a highly skilled incumbent with deep, hands-on experience designing, implementing, and optimizing enterprise-scale solutions on Google Cloud Platform (GCP), with proven…
Added 10 days ago
E
Sr. Backend Engineer - Test Automation
eBay
Toronto, ON
- Full-time
We are looking for a Senior Software Engineer with strong backend development experience and a passion for building high-quality, reliable software through automation.
Added 10 days ago
F
Embedded Software Developer
Fortinet
Burnaby, BC
- Full-time
Experience with Python, Go, Bash, or another language used for automation, testing, or supporting services.
Added 10 days ago
TC
Kafka Developer
Tata Consultancy Services
Mississauga, ON
- $100,000 to $130,000 CAD / year
- Full-time
…upgrades, patching, migration, and platform maintenance activities with minimal business impact.- Collaborate with application, data engineering, infrastructure, and DevOps teams to onboard…
Added 10 days ago
Capacity and Performance Manager
Atos
Mississauga, ON
With more than 52,000 employees serving over 4,500 clients across 54 countries, Atos helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and…
Added 10 days ago
TD
Associate, Strategic Finance & Analytics
Tetra Digital Group
Toronto, ON
- $125,000 to $175,000 CAD / year
- Full-time
Proven ability to use SQL, Python, AI, and automation tools to improve the speed, reliability, and repeatability of analytical work
Added 10 days ago
Senior Cloud Security & DevSecOps Engineer
Capgemini
Toronto, ON
Develop infrastructure as code using Terraform and configuration automation using Ansible.
Added 10 days ago
KI
Intern Cloud Developer, Platform Engineering
Kinaxis Inc.
Ottawa, ON
- Internship
…applications). We are passionate about code and the power of automation to simplify complex processes. As a Co-op/Intern Cloud Developer, Platform Engineering within the Cloud Engineering…
Added 10 days ago
GS
Spécialiste DevOps SRE (Senior)
Groupe SII
Montreal, QC
- Full-time
Maîtrise de Linux, Bash, Python, Jenkins, Git et des outils de monitoring
Added 10 days ago
SJ
Principal Associate, Software Engineering
So Jobs
Toronto, ON
- Full-time
We are seeking a Principal Associate, Software Engineering to design, develop, and enhance developer platforms, engineering tools, automation capabilities, and cloud-native solutions that…
Added 10 days ago
A
Capacity and Performance Manager
Atos
Canada
- Full-time
Added 10 days ago
L
DevOps Engineer
LTM
Mississauga, ON
- $121,700 to $132,672 CAD / year
- Full-time
Experience in Automation of manual processes using Shell, Python scripts
Added 10 days ago
H
Production Support Analyst
Hays
Montreal, QC
- Contract
Experience with software development and automation initiatives using scripting languages such as Bash and Python or programming languages including C, C#, Java, Scala, and Go.
Added 10 days ago
LC
Staff Engineer
Loblaw Companies Limited
Brampton, ON
- Full-time
Strong scripting skills (e.g., Java, Springboot, GoLang and Python) for automation and integration tasks.
Added 10 days ago
LC
Data Science Analyst
Loblaw Companies Limited
Brampton, ON
- Full-time
Strong proficiency in Python and SQL, with hands-on experience in data manipulation, exploratory data analysis, statistical modeling, machine learning development, and workflow automation.
Added 10 days ago
TR
Senior Software Engineer
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
Experience with Python, including automation, tooling, FastAPI or asynchronous service development.
Added 10 days ago
RC
Guidewire Test Lead – P&C Insurance Domain
Realtek Consulting LLC
Markham, ON
- Contract
Automation experience with Selenium, REST Assured, Java, Python, Jenkins, and Git.
Added 10 days ago
ZC
Data Engineer
Zurich Canada
Toronto, ON
- Full-time
Hands-on experience with Python for data processing and automation
Added 10 days ago
SM
Python Developer - Hybrid
S M Software Solutions Inc
Mississauga, ON
- Full-time
We are seeking an experienced Python Developer with 8+ years of experience to develop backend services, analyze data flows and source code, and build reliable software solutions. The ideal…
Added 10 days ago
B
Manager, Data Products & Analytics Modernization
BeachHead
Markham, ON
- Full-time
Extensive hands-on experience with Python, SQL, and Power BI
Added 10 days ago
Principal Software Developer
Aspen Technology
Montreal, QC
AspenTech is looking for a talented and experienced Developer with Quality background to join our Enterprise Operations Platform (EOP) organization. In this role, you will be responsible…

Hays

Production Support Analyst

Montreal, QC, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 19, 2026
Experience: Minimum 1-3 years of practical experience in Production Support or a similar role within a fast-paced, time-critical, and domain-intensive environment.
Posting language: English
Posted: Oct 20, 2026

Original job description

Your New Role

We are looking for a Technical Production Support Analyst who is interested in distributed systems and working with high-scale services. The successful candidate enjoys working in a fast-paced dynamic environment and is not afraid to drive change and continuous improvement. This role is suited for an individual who enjoys solving complex technical challenges, values teamwork, and is passionate about production stability, operational excellence, and service reliability.

The successful candidate will work closely with engineering and development teams to handle problem management activities, including designing, building, and maintaining systems while contributing to product selection, schema design, and query tuning. The role involves troubleshooting issues across hardware, software, applications, and network infrastructure while driving opportunities to improve automation, deployment processes, management capabilities, and service visibility.

You will spend a significant portion of your time leading production support initiatives and contributing to Site Reliability Engineering (SRE) improvements focused on platform stability. The position will represent the production organization in application design reviews and operational readiness exercises for both new and existing services. Participation in weekend and after-hours on-call rotations is required, with escalation responsibilities during critical incidents.

What You Need to Do:

Education:

Bachelor's Degree in Computer Science, Computer Engineering, or a related technology discipline.

Experience:

Minimum 1-3 years of practical experience in Production Support or a similar role within a fast-paced, time-critical, and domain-intensive environment.

Strong understanding of ITIL principles and Software Development Life Cycle (SDLC) methodologies.

Experience working within Agile development environments.

Knowledge of financial services environments with the ability to communicate effectively with business users and internal or external stakeholders.

Technical Skills:

Strong knowledge of UNIX/Linux operating system concepts, including processes, memory allocation, networking concepts, and command-line utilities.

Hands-on experience with PL/SQL, Shell Scripting, Python, and Perl.

Experience with MongoDB, NoSQL databases, alerting tools, monitoring solutions, and ticketing systems.

Expert-level knowledge of SQL Server, Sybase, and DB2 databases.

Experience with enterprise scheduling tools such as AutoSys, Crontab, and Control-M.

Familiarity with Informatica ETL solutions.

Ability to work effectively under pressure while managing multiple priorities and technical challenges.

Preferred Skills:

Knowledge and experience within the banking or financial services industry.

Experience with source code repositories, binary repositories, build tools, and CI/CD technologies including Git, Artifactory, Jenkins, and Docker.

Exposure to data streaming technologies such as Spark and Kafka.

Experience with automation and configuration management tools including Puppet, Chef, or Ansible.

Hands-on experience with enterprise monitoring and observability tools such as Grafana, Dynatrace, AppDynamics, and BMC solutions.

Experience with software development and automation initiatives using scripting languages such as Bash and Python or programming languages including C, C#, Java, Scala, and Go.

Awareness of modern software and systems architectures, including load balancing, caching, queuing, distributed systems, microservices, and related reliability concepts.

Experience supporting or operating large-scale online systems is considered a strong asset.

What You'll Get in Return:

You will have the opportunity to work with a talented team of professionals in a dynamic and collaborative environment. The organization offers flexible working arrangements, modern office facilities, ongoing learning opportunities, career development, and exposure to leading-edge technologies supporting large-scale enterprise platforms.

What You Need to Do Now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position.

Apply About employer

More about this job

Responsibilities

Lead production support initiatives, troubleshoot issues across hardware, software, applications, databases, and network infrastructure, and contribute to platform stability and service reliability. Represent production in application design reviews and operational readiness exercises while improving automation, deployment processes, monitoring, and service visibility.

Requirements

Requires a bachelor's degree in computer science, computer engineering, or a related technology discipline, plus 1–3 years of production support or similar experience. Candidates should have strong Linux, database, scripting, monitoring, scheduling, ITIL, SDLC, and Agile knowledge, with financial services experience and familiarity with CI/CD and distributed systems considered valuable.

Skills

Production Support
Site Reliability Engineering
UNIX/Linux
SQL
PL/SQL
Shell Scripting
Python
Perl
SQL Server
Sybase
DB2
MongoDB
NoSQL
AutoSys
Control-M
Informatica

Benefits

Flexible Working Arrangements
Modern Office Facilities
Learning Opportunities
Career Development

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Site Reliability Engineering
Distributed Systems
Service Reliability
ITIL
Agile
UNIX/Linux
PL/SQL
Shell Scripting
Python
Perl
SQL Server
Sybase
DB2
MongoDB
NoSQL
AutoSys
Crontab
Control-M
Informatica
Git
Artifactory
Jenkins
Docker
Spark
Kafka
Puppet
Chef
Ansible

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