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Added 5 mins ago
S
Senior Security Analyst
SAP
Toronto, ON
- Full-time
Added 5 mins ago
BS
Bilingual Analyst, Financial Operations
Bilingual Source
Markham, ON
- $65,000 to $75,000 CAD / year
- Full-time
Our client is seeking a Bilingual Senior Analyst, Financial Operations to join a collaborative finance team supporting a complex, multi-entity financial services environment. This is an…
Added 5 mins ago
E
Business Analyst Specialist I - Marketing & Risk Management
Enbridge
Calgary, AB
- Full-time
Added 20 mins ago
Forward Deployed Detection and Response Consultant, Cyber Defence, National Security, Mandiant
Google
Ottawa, ON
3 years of experience in SOC analyst, malware research, threat hunting, or similar roles, working with EDR and SIEM technologies.
Added 20 mins ago
MF
AI Automation & Platform Analyst (Senior Analyst)
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
We are hiring an AI Automation & Platform Engineer/Analyst to design and build the next generation of agent-driven workflows, automation systems, and internal tools.
Added 35 mins ago
TG
Process Analyst Student Intern
TMX Group
Toronto, ON
- $20 to $23 CAD / hour
- Full-time
The Process Analyst Intern will be responsible for governance and support of the delivery processes. This includes acting as primary liaison for support, providing domain expertise and…
Added 35 mins ago
QM
Senior Analyst, Capital Markets Operations
Quantum Management Services Ltd.
Toronto, ON
- $40 CAD / hour
- Contract
Position: Senior Analyst, Capital Markets Operations
Added 35 mins ago
QT
Développeur logiciel principal - rapports et analyses / Senior Software Developer - Reporting
Quantum Technology Recruiting Inc. (QTR)
Montreal, QC
- $100,000 to $120,000 CAD / year
- Full-time
Added 50 mins ago
FR
Sustainability Analyst (TOR)
Fitch Ratings
Toronto, ON
- Full-time
Sustainable Fitch is currently seeking an Analyst based out of our Toronto office.
Added 50 mins ago
PC
Business Analyst IT (Co-op)
Powerex Corp.
Vancouver, BC
- Full-time
- Temporary
…Hydro, currently has a 4-month co-op position for a Business Analyst to join our IT team with a focus on project and application delivery. There is a strong likelihood of this co-op…
Added 50 mins ago
I
Sr.Consultant(e) en sémantique des données de santé/Senior Advisor Health Data Semantics
IQVIA
Montreal, QC
- Full-time
Added 1 hour ago
BO
FSS Senior Analyst, Payment Systems Oversight Division
Bank of Canada
Toronto, ON
- Full-time
Chartered Financial Analyst (CFA), Financial Risk Manager (FRM) or Professional Risk Manager (PRM) designation or certification, or the completion of courses towards these designations or…
Added 1 hour ago
Human Resources Generalist
Celestica International LP
Newmarket, ON
Added 1 hour ago
Q
Conversation Bot Engineer - Dialogflow CX
Quantiphi
Toronto, ON
- $140,000 to $150,000 CAD / year
- Full-time
Rated Leaders by Gartner, Forrester, IDC, ISG, Everest Group and other leading analyst firms
Added 1 hour ago
MC
Manager, Business Banking Credit
Meridian Credit Union
Guelph, ON
- $79,100 to $110,000 CAD / year
- Full-time
…profitable growth. A key responsibility is to lead a team of Analyst and Senior Analysts, with a mandate to train, develop and…
Added 1 hour ago
YS
Payroll Analyst, Finance
Youth Services Bureau of Ottawa
Ottawa, ON
- Full-time
The Payroll Analyst ensures that all aspects of the payroll cycle for 450 + employees are processed in a timely and accurate manner and in accordance with the policies and directives…
Added 1 hour ago
Quality Designer Co-op (Summer 2027)
Electronic Arts
Vancouver, BC
…Analysts, Engineers to help establish best practices for our analyst family. You will help build QA solutions and processes that enable us to deliver the best quality product for our…
Added 1 hour ago
Analyst, Marketing - Strategy and Business Intelligence
Reliance Home Comfort
Toronto, ON
By joining Reliance as an Analyst, Marketing - Strategy and Business Intelligence, you’ll become an important Team Member and will be provided with the tools you need to succeed. We have…
Added 1 hour ago
AP
Cash Flow & Reporting Analyst | Calgary
Aspen Properties
Calgary, AB
- Full-time
We are pleased to announce we have an immediate opening for a team and service-oriented individual to fill a Cash Flow & Reporting Analyst role based in Calgary.
Added 1 hour ago
MC
Manager, Business Banking Credit
Meridian Credit Union
Guelph, ON
- $79,100 to $110,000 CAD / year
- Full-time
…profitable growth. A key responsibility is to lead a team of Analyst and Senior Analysts, with a mandate to train, develop and…
Added 1 hour ago
DG
Analyste, Intégration financière
Dandurand Group
Montreal, QC
- Full-time
Join us in a role where precision matters. As Finance Integration Analyst, reporting to the Vice President, Finance – M&A Integration & Partner Onboarding, you'll dig into the financial…
Added 2 hours ago
Instructional Design Specialist
Government of Alberta
AB
Reporting to the Senior Training Business Analyst, as the Instructional Design Specialist, you will bring your expertise in adult learning and instructional design to support…
Added 2 hours ago
R&
Senior Business Analyst - Finance Transformation
Robertson & Company Ltd.
Toronto, ON
- Contract
Senior Business Analyst – Finance Transformation (Oracle)
Added 2 hours ago
QM
Senior Analyst, Accounts Payable & Financial Operations
Quantum Management Services Ltd.
Toronto, ON
- $42 to $48 CAD / hour
- Contract
Position: Senior Analyst, Accounts Payable & Financial Operations
Added 2 hours ago
RI
Business System Analyst- AI deliver and solution
Raas Infotek
Brampton, ON
- Contract
We are seeking a highly motivated Business Systems Analyst (BSA), AI Delivery to join the Corporate Applications AI Solution Delivery Team.

Hays

Production Support Specialist

Montreal, QC, Canada

Pay Rate: $55/hr to $65/hr · Contract

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Job details

Pay: Pay Rate: $55/hr to $65/hr
Job type: Contract
Apply by: Nov 29, 2026
Experience: Minimum 1-3 years of practical experience in Production Support or a similar role within a fast-paced, time-critical, and domain-intensive environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

Pay Rate: $55/hr to $65/hr

Your New Role

We are looking for a Technical Production Support Analyst who is interested in distributed systems and working with high-scale services. The successful candidate enjoys working in a fast-paced dynamic environment and is not afraid to drive change and continuous improvement. This role is suited for an individual who enjoys solving complex technical challenges, values teamwork, and is passionate about production stability, operational excellence, and service reliability.

The successful candidate will work closely with engineering and development teams to handle problem management activities, including designing, building, and maintaining systems while contributing to product selection, schema design, and query tuning. The role involves troubleshooting issues across hardware, software, applications, and network infrastructure while driving opportunities to improve automation, deployment processes, management capabilities, and service visibility.

You will spend a significant portion of your time leading production support initiatives and contributing to Site Reliability Engineering (SRE) improvements focused on platform stability. The position will represent the production organization in application design reviews and operational readiness exercises for both new and existing services. Participation in weekend and after-hours on-call rotations is required, with escalation responsibilities during critical incidents.

What You Need to Do:

Education:

Bachelor's Degree in Computer Science, Computer Engineering, or a related technology discipline.

Experience:

Minimum 1-3 years of practical experience in Production Support or a similar role within a fast-paced, time-critical, and domain-intensive environment.

Strong understanding of ITIL principles and Software Development Life Cycle (SDLC) methodologies.

Experience working within Agile development environments.

Knowledge of financial services environments with the ability to communicate effectively with business users and internal or external stakeholders.

Technical Skills:

Strong knowledge of UNIX/Linux operating system concepts, including processes, memory allocation, networking concepts, and command-line utilities.

Hands-on experience with PL/SQL, Shell Scripting, Python, and Perl.

Experience with MongoDB, NoSQL databases, alerting tools, monitoring solutions, and ticketing systems.

Expert-level knowledge of SQL Server, Sybase, and DB2 databases.

Experience with enterprise scheduling tools such as AutoSys, Crontab, and Control-M.

Familiarity with Informatica ETL solutions.

Ability to work effectively under pressure while managing multiple priorities and technical challenges.

Preferred Skills:

Knowledge and experience within the banking or financial services industry.

Experience with source code repositories, binary repositories, build tools, and CI/CD technologies including Git, Artifactory, Jenkins, and Docker.

Exposure to data streaming technologies such as Spark and Kafka.

Experience with automation and configuration management tools including Puppet, Chef, or Ansible.

Hands-on experience with enterprise monitoring and observability tools such as Grafana, Dynatrace, AppDynamics, and BMC solutions.

Experience with software development and automation initiatives using scripting languages such as Bash and Python or programming languages including C, C#, Java, Scala, and Go.

Awareness of modern software and systems architectures, including load balancing, caching, queuing, distributed systems, microservices, and related reliability concepts.

Experience supporting or operating large-scale online systems is considered a strong asset.

What You'll Get in Return:

You will have the opportunity to work with a talented team of professionals in a dynamic and collaborative environment. The organization offers flexible working arrangements, modern office facilities, ongoing learning opportunities, career development, and exposure to leading-edge technologies supporting large-scale enterprise platforms.

What You Need to Do Now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position.

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More about this job

Responsibilities

Lead production support and problem management activities, troubleshoot issues across hardware, software, applications, databases, and networks, and improve automation, deployment, monitoring, and service reliability. Represent production in application design reviews and operational readiness exercises, and participate in after-hours and weekend on-call rotations with incident escalation responsibilities.

Requirements

Requires a bachelor's degree in computer science, computer engineering, or a related technology discipline, plus 1–3 years of production support or similar experience. Candidates should have knowledge of ITIL, SDLC, Agile, Linux, scripting, databases, monitoring, and enterprise scheduling, with the ability to manage multiple priorities under pressure.

Skills

Production Support
Site Reliability Engineering
UNIX/Linux
PL/SQL
Shell Scripting
Python
Perl
SQL Server
Sybase
DB2
MongoDB
NoSQL
Enterprise Scheduling
ITIL
Agile
CI/CD

Benefits

Flexible Working Arrangements
Modern Office Facilities
Ongoing Learning Opportunities
Career Development

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Site Reliability Engineering
Distributed Systems
ITIL
Agile
UNIX/Linux
PL/SQL
Shell Scripting
Python
Perl
MongoDB
NoSQL
SQL Server
Sybase
DB2
AutoSys
Crontab
Control-M
Informatica
Git
Artifactory
Jenkins
Docker
Spark
Kafka
Puppet
Chef
Ansible
Grafana

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