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FC
IS Workforce Manager (Resource Manager)
Fidelity Canada
Toronto, ON
- Full-time
Excellent data analytics and problem-solving skills.
Added just now
RC
Social Media Lead
RHEI CREATIONS USA INC
AB · BC · ON
- $53,000 to $63,000 CAD / year
- Full-time
Fluency with native platform tools and analytics, plus scheduling and social management platforms (e.g. Sprout Social, Later, Sprinklr, or similar)
Added 15 mins ago
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Conversation Bot Engineer - Dialogflow CX
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Toronto, ON
- $140,000 to $150,000 CAD / year
- Full-time
Monitor bot performance using analytics and optimize based on user behavior and feedback.
Added 15 mins ago
T
Full Stack Developer – AdTech Data Platform
Twine
Canada
- Contract
Added 15 mins ago
Manager, Local Sales, Calgary
Bell
Calgary, AB
Solid knowledge of media metrics, campaign performance measurement, and audience analytics.
Added 15 mins ago
MC
Manager, Business Banking Credit
Meridian Credit Union
Guelph, ON
- $79,100 to $110,000 CAD / year
- Full-time
Added 15 mins ago
Senior Account Manager, LCS, Shopify
Google
Toronto, ON
Ability to use data and analytics to drive decision making, understanding of marketing measurements.
Added 16 mins ago
TC
Senior Database Administrator (Oracle Application DBA / AWS Cloud)
Tata Consultancy Services
Toronto, ON
- $115,000 to $130,000 CAD / year
- Full-time
…Officers, Customer Experience leaders, Product leaders, Data and Analytics leaders, and other business decision-makers. The Interactive Partner serves as a trusted advisor, helping clients…
Added 16 mins ago
NS
AWS Snowflake Solutions Architect
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Toronto, ON
- Full-time
N2P Systems is seeking an experienced Data & Analytics Solutions Architect to lead the design and modernization of enterprise data, analytics, and AI platforms using AWS and Snowflake. This…
Added 16 mins ago
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Alliance Marketing Manager, SAP 12 Month Fixed Term Contract
Deloitte
Toronto, ON
- Full-time
Added 16 mins ago
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Business Systems Developer
Grantek
Burlington, ON
- Full-time
Grantek is looking for a Business Systems Developer to design, build, and maintain the internal applications, integrations, and automation workflows that support our global operations. This…
Added 16 mins ago
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Talent Acquisition Senior Specialist
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- $75,000 to $105,000 CAD / year
- Full-time
Proficiency with applicant tracking systems, recruitment technologies, and recruitment analytics.
Added 16 mins ago
EI
Artificial Intelligence Engineer
Extend Information Systems Inc.
Mississauga, ON
- Full-time
Build AI-powered data analytics and self-service platforms.
Added 16 mins ago
Quality Designer Co-op (Summer 2027)
Electronic Arts
Vancouver, BC
Build working relationships with members of our partner teams - Quality Engineering, Data Analytics, Development, Production and Design teams.
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PC
Senior Associate, Financial Services, Digital Banking Operations, Consulting
Pwc Canada
Toronto, ON
- Full-time
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Senior Software Engineer
EarnIn
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Bring a customer-first product mindset: partner with product, design, data science, and analytics to shape what we build, size opportunities, and read out experiments.
Added 31 mins ago
SI
AI Engineer
Supra ITS
Mississauga, ON
- Full-time
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Software Engineering Fellowship - LUNARTECH - Canada
LUNARTECH
Canada
- Part-time
Improving performance, reliability, observability, and developer experience
Added 31 mins ago
Analyst, Marketing - Strategy and Business Intelligence
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Toronto, ON
3+ years of experience in data analytics, preferably within a marketing or product analytics environment.
Added 31 mins ago
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Senior Management Auditor
WCB-Alberta
Calgary, AB · AB · Edmonton - Jarvis
- Full-time
…technology, project management, process improvement or data analytics, such as CIA, IPA, CPA, CRMA, CFE, CISSP, PMP, Lean Six Sigma or a related…
Added 32 mins ago
M
Financial Reporting Accountant
Mindlance
Mississauga, ON
- $38 to $43 CAD / hour
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Added 46 mins ago
C
Lead Data Scientist / VP
Citi
Mississauga, ON
- Full-time
The Lead Data Scientist will work hands-on across the AI and analytics development lifecycle. The role will design analytical approaches, develop and validate models, build Generative AI…
Added 46 mins ago
C
Lead Data Scientist / VP
Citi
Mississauga, ON
- Full-time
The Lead Data Scientist will work hands-on across the AI and analytics development lifecycle. The role will design analytical approaches, develop and validate models, build Generative AI…
Added 46 mins ago
C
Lead Data Scientist / VP
Citi
Mississauga, ON
- Full-time
The Lead Data Scientist will work hands-on across the AI and analytics development lifecycle. The role will design analytical approaches, develop and validate models, build Generative AI…
Added 1 hour ago
M
Program Manager, Investigation Services
Manulife
Halifax, NS · Kitchener, ON · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Experience using data and analytics to support fraud detection or investigations.

Hays

Production Support Specialist

Montreal, QC, Canada

Pay Rate: $55/hr to $65/hr · Contract

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Job details

Pay: Pay Rate: $55/hr to $65/hr
Job type: Contract
Apply by: Nov 29, 2026
Experience: Minimum 1-3 years of practical experience in Production Support or a similar role within a fast-paced, time-critical, and domain-intensive environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

Pay Rate: $55/hr to $65/hr

Your New Role

We are looking for a Technical Production Support Analyst who is interested in distributed systems and working with high-scale services. The successful candidate enjoys working in a fast-paced dynamic environment and is not afraid to drive change and continuous improvement. This role is suited for an individual who enjoys solving complex technical challenges, values teamwork, and is passionate about production stability, operational excellence, and service reliability.

The successful candidate will work closely with engineering and development teams to handle problem management activities, including designing, building, and maintaining systems while contributing to product selection, schema design, and query tuning. The role involves troubleshooting issues across hardware, software, applications, and network infrastructure while driving opportunities to improve automation, deployment processes, management capabilities, and service visibility.

You will spend a significant portion of your time leading production support initiatives and contributing to Site Reliability Engineering (SRE) improvements focused on platform stability. The position will represent the production organization in application design reviews and operational readiness exercises for both new and existing services. Participation in weekend and after-hours on-call rotations is required, with escalation responsibilities during critical incidents.

What You Need to Do:

Education:

Bachelor's Degree in Computer Science, Computer Engineering, or a related technology discipline.

Experience:

Minimum 1-3 years of practical experience in Production Support or a similar role within a fast-paced, time-critical, and domain-intensive environment.

Strong understanding of ITIL principles and Software Development Life Cycle (SDLC) methodologies.

Experience working within Agile development environments.

Knowledge of financial services environments with the ability to communicate effectively with business users and internal or external stakeholders.

Technical Skills:

Strong knowledge of UNIX/Linux operating system concepts, including processes, memory allocation, networking concepts, and command-line utilities.

Hands-on experience with PL/SQL, Shell Scripting, Python, and Perl.

Experience with MongoDB, NoSQL databases, alerting tools, monitoring solutions, and ticketing systems.

Expert-level knowledge of SQL Server, Sybase, and DB2 databases.

Experience with enterprise scheduling tools such as AutoSys, Crontab, and Control-M.

Familiarity with Informatica ETL solutions.

Ability to work effectively under pressure while managing multiple priorities and technical challenges.

Preferred Skills:

Knowledge and experience within the banking or financial services industry.

Experience with source code repositories, binary repositories, build tools, and CI/CD technologies including Git, Artifactory, Jenkins, and Docker.

Exposure to data streaming technologies such as Spark and Kafka.

Experience with automation and configuration management tools including Puppet, Chef, or Ansible.

Hands-on experience with enterprise monitoring and observability tools such as Grafana, Dynatrace, AppDynamics, and BMC solutions.

Experience with software development and automation initiatives using scripting languages such as Bash and Python or programming languages including C, C#, Java, Scala, and Go.

Awareness of modern software and systems architectures, including load balancing, caching, queuing, distributed systems, microservices, and related reliability concepts.

Experience supporting or operating large-scale online systems is considered a strong asset.

What You'll Get in Return:

You will have the opportunity to work with a talented team of professionals in a dynamic and collaborative environment. The organization offers flexible working arrangements, modern office facilities, ongoing learning opportunities, career development, and exposure to leading-edge technologies supporting large-scale enterprise platforms.

What You Need to Do Now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position.

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More about this job

Responsibilities

Lead production support and problem management activities, troubleshoot issues across hardware, software, applications, databases, and networks, and improve automation, deployment, monitoring, and service reliability. Represent production in application design reviews and operational readiness exercises, and participate in after-hours and weekend on-call rotations with incident escalation responsibilities.

Requirements

Requires a bachelor's degree in computer science, computer engineering, or a related technology discipline, plus 1–3 years of production support or similar experience. Candidates should have knowledge of ITIL, SDLC, Agile, Linux, scripting, databases, monitoring, and enterprise scheduling, with the ability to manage multiple priorities under pressure.

Skills

Production Support
Site Reliability Engineering
UNIX/Linux
PL/SQL
Shell Scripting
Python
Perl
SQL Server
Sybase
DB2
MongoDB
NoSQL
Enterprise Scheduling
ITIL
Agile
CI/CD

Benefits

Flexible Working Arrangements
Modern Office Facilities
Ongoing Learning Opportunities
Career Development

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Site Reliability Engineering
Distributed Systems
ITIL
Agile
UNIX/Linux
PL/SQL
Shell Scripting
Python
Perl
MongoDB
NoSQL
SQL Server
Sybase
DB2
AutoSys
Crontab
Control-M
Informatica
Git
Artifactory
Jenkins
Docker
Spark
Kafka
Puppet
Chef
Ansible
Grafana

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