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Added 8 mins ago
W
Creative Specialist – Real Estate Photographer / Videographer
weshoot-studio
Montreal, QC
- $25 to $40 CAD / hour
- Full-time
Added 8 mins ago
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Senior Security Analyst
SAP
Toronto, ON
- Full-time
SAP Enterprise Cloud Services is looking for a Senior Security Specialist with a strong technological and security background across the stack. Your focus topic will be Security Incident…
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Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…
Added 9 mins ago
PC
End-User Support Specialist – 1 year contract
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- $55,000 to $60,000 CAD / year
- Full-time
End-User Support Specialist - 1 year contract
Added 9 mins ago
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EVENTS SPECIALIST
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Brampton, ON
- Full-time
Notice to Internal Applicants: To ensure your application is processed as internal, please submit your application using your City of Brampton work email address.
Added 9 mins ago
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- Full-time
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Business Analyst Specialist I - Marketing & Risk Management
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Calgary, AB
- Full-time
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Added 9 mins ago
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Toronto, ON
- Contract
Plans and organizes testing efforts in both front-end and back-end application components/environments
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Senior Technical Specialist
Insurance Corporation of British Columbia
North Vancouver, BC
…connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether…
Added 24 mins ago
PI
End-User Support Specialist – 1 year contract
Pinchin in Canada
Mississauga, ON
- $55,000 to $60,000 CAD / year
- Full-time
Join Pinchin’s IT team as an End-User Support Specialist and build your hands-on experience supporting employees and technology across the organization. This is a 1-year contract based in…
Added 24 mins ago
WHS Specialist
Amazon
Mississauga, ON
…industries in which we operate. As a Workplace Health & Safety Specialist (WHSS), you'll be at the forefront of transforming workplace safety culture at one of the world's most innovative…
Added 39 mins ago
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2027-142: Long-Term Occasional Elementary SERT Teacher (0.5 FTE) STB
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- Full-time
Hold a Certificate of Registration for Ontario College of Teachers valid for assignment as an Elementary Teacher at the time of application.
Added 39 mins ago
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Spécialiste en assurance de la qualité (AQ) / Quality Assurance (QA) Specialist
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Montreal, QC
- $65,000 to $80,000 CAD / year
- Full-time
Position: Quality Assurance (QA) Specialist | Public Safety Software
Added 39 mins ago
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Sales Associate
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Barrie, ON
- $17 USD / hour
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Added 39 mins ago
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Added 39 mins ago
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Client Advisor
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- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 39 mins ago
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Regional Sales Director - Identity - Canada
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Toronto, ON · Canada, ON, Toronto
- Full-time
Sales Execution. Lead effectively in a collaborative model alongside core account owners and specialist teams. Ensure strong alignment across account strategy, stakeholder mapping, mutual…
Added 39 mins ago
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Account Executive - Identity - Canada
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Added 39 mins ago
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Vancouver, BC · TRIUMF
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Added 54 mins ago
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Added 54 mins ago
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Spécialiste Flammabilité / Flammability Specialist
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Added 54 mins ago
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Digital Product Owner
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Hays

Production Support Specialist

Montreal, QC, Canada

Pay Rate: $55/hr to $65/hr · Contract

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Job details

Pay: Pay Rate: $55/hr to $65/hr
Job type: Contract
Apply by: Nov 29, 2026
Experience: Minimum 1-3 years of practical experience in Production Support or a similar role within a fast-paced, time-critical, and domain-intensive environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

Pay Rate: $55/hr to $65/hr

Your New Role

We are looking for a Technical Production Support Analyst who is interested in distributed systems and working with high-scale services. The successful candidate enjoys working in a fast-paced dynamic environment and is not afraid to drive change and continuous improvement. This role is suited for an individual who enjoys solving complex technical challenges, values teamwork, and is passionate about production stability, operational excellence, and service reliability.

The successful candidate will work closely with engineering and development teams to handle problem management activities, including designing, building, and maintaining systems while contributing to product selection, schema design, and query tuning. The role involves troubleshooting issues across hardware, software, applications, and network infrastructure while driving opportunities to improve automation, deployment processes, management capabilities, and service visibility.

You will spend a significant portion of your time leading production support initiatives and contributing to Site Reliability Engineering (SRE) improvements focused on platform stability. The position will represent the production organization in application design reviews and operational readiness exercises for both new and existing services. Participation in weekend and after-hours on-call rotations is required, with escalation responsibilities during critical incidents.

What You Need to Do:

Education:

Bachelor's Degree in Computer Science, Computer Engineering, or a related technology discipline.

Experience:

Minimum 1-3 years of practical experience in Production Support or a similar role within a fast-paced, time-critical, and domain-intensive environment.

Strong understanding of ITIL principles and Software Development Life Cycle (SDLC) methodologies.

Experience working within Agile development environments.

Knowledge of financial services environments with the ability to communicate effectively with business users and internal or external stakeholders.

Technical Skills:

Strong knowledge of UNIX/Linux operating system concepts, including processes, memory allocation, networking concepts, and command-line utilities.

Hands-on experience with PL/SQL, Shell Scripting, Python, and Perl.

Experience with MongoDB, NoSQL databases, alerting tools, monitoring solutions, and ticketing systems.

Expert-level knowledge of SQL Server, Sybase, and DB2 databases.

Experience with enterprise scheduling tools such as AutoSys, Crontab, and Control-M.

Familiarity with Informatica ETL solutions.

Ability to work effectively under pressure while managing multiple priorities and technical challenges.

Preferred Skills:

Knowledge and experience within the banking or financial services industry.

Experience with source code repositories, binary repositories, build tools, and CI/CD technologies including Git, Artifactory, Jenkins, and Docker.

Exposure to data streaming technologies such as Spark and Kafka.

Experience with automation and configuration management tools including Puppet, Chef, or Ansible.

Hands-on experience with enterprise monitoring and observability tools such as Grafana, Dynatrace, AppDynamics, and BMC solutions.

Experience with software development and automation initiatives using scripting languages such as Bash and Python or programming languages including C, C#, Java, Scala, and Go.

Awareness of modern software and systems architectures, including load balancing, caching, queuing, distributed systems, microservices, and related reliability concepts.

Experience supporting or operating large-scale online systems is considered a strong asset.

What You'll Get in Return:

You will have the opportunity to work with a talented team of professionals in a dynamic and collaborative environment. The organization offers flexible working arrangements, modern office facilities, ongoing learning opportunities, career development, and exposure to leading-edge technologies supporting large-scale enterprise platforms.

What You Need to Do Now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position.

Apply About employer

More about this job

Responsibilities

Lead production support and problem management activities, troubleshoot issues across hardware, software, applications, databases, and networks, and improve automation, deployment, monitoring, and service reliability. Represent production in application design reviews and operational readiness exercises, and participate in after-hours and weekend on-call rotations with incident escalation responsibilities.

Requirements

Requires a bachelor's degree in computer science, computer engineering, or a related technology discipline, plus 1–3 years of production support or similar experience. Candidates should have knowledge of ITIL, SDLC, Agile, Linux, scripting, databases, monitoring, and enterprise scheduling, with the ability to manage multiple priorities under pressure.

Skills

Production Support
Site Reliability Engineering
UNIX/Linux
PL/SQL
Shell Scripting
Python
Perl
SQL Server
Sybase
DB2
MongoDB
NoSQL
Enterprise Scheduling
ITIL
Agile
CI/CD

Benefits

Flexible Working Arrangements
Modern Office Facilities
Ongoing Learning Opportunities
Career Development

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Site Reliability Engineering
Distributed Systems
ITIL
Agile
UNIX/Linux
PL/SQL
Shell Scripting
Python
Perl
MongoDB
NoSQL
SQL Server
Sybase
DB2
AutoSys
Crontab
Control-M
Informatica
Git
Artifactory
Jenkins
Docker
Spark
Kafka
Puppet
Chef
Ansible
Grafana

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