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Added 1 min ago
SP
Customer Success Manager - Core Clouds
Salesforce Partner Canada
Toronto, ON
- Full-time
…understanding the customer’s business model and applying proven solutions to their…
Added 1 min ago
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Specialist II TIS Application Observability
Enbridge
Calgary, AB · Edmonton, AB · Toronto, ON
- Full-time
…excellence, innovation, and sustainable growth. We are seeking a Specialist II, TIS Application Observability to serve as the technical authority for our enterprise observability platform…
Added 16 mins ago
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Forward Deployed Engineer, Infrastructure Specialist (North America)
Cohere
Remote, Canada
- Full-time
- Remote
Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations
Added 31 mins ago
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IVVQ Test Specialist
Thales
Mill Bay, BC
- Full-time
…defence, security and space, our architects design innovative solutions that make our tomorrow's…
Added 1 hour ago
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Spécialiste infrastructure didacticiels & DevOp / Courseware & DevOps Specialist
Genetec
Remote, Canada
- Full-time
- Remote
We are seeking a Cloud Infrastructure & DevOps Specialist to design, automate, and support the Azure-based infrastructure behind our global training and certification platforms. This role…
Added 1 hour ago
R
Inside Sales Specialist
Rotork
Edmonton, AB
- Full-time
We are seeking a motivated and detail-oriented Inside Sales Specialist to join our dynamic sales team. In this role, you will be the vital link between our customers and our organization,…
Added 1 hour ago
ML
Sr. Automation Specialist - Contract
Maple Leaf Foods Inc
Winnipeg, MB
- Contract
The Senior Automation Specialist is responsible for troubleshooting, servicing and maintaining automated industrial controls and equipment across the facility - including production and…
Added 1 hour ago
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Production Support Specialist
Hays
Toronto, ON
- Contract
…network infrastructure while driving opportunities to improve automation, deployment processes, management capabilities, and service…
Added 1 hour ago
ML
Automation Specialist
Maple Leaf Foods Inc
Winnipeg, MB
- Full-time
The Automation Specialist position at our Lagimodiere facility is part of an automation team responsible for troubleshooting, servicing and maintaining automated industrial controls and…
Added 1 hour ago
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Spécialiste infrastructure didacticiels & DevOp / Courseware & DevOps Specialist
Genetec
Montreal, QC
- Full-time
We are seeking a Cloud Infrastructure & DevOps Specialist to design, automate, and support the Azure-based infrastructure behind our global training and certification platforms. This role…
Added 1 hour ago
AI
Ping Identity / ForgeRock Engineer
Apptoza Inc.
Montreal, QC
- Full-time
We are hiring for a Senior Identity and Reliability Engineering Specialist with responsibility for Identity lifecycle management and directory services. This includes products managing…
Added 1 hour ago
R
Inside Sales Specialist
Rotork
AB · Edmonton, AB
- Full-time
We are seeking a motivated and detail-oriented Inside Sales Specialist to join our dynamic sales team. In this role, you will be the vital link between our customers and our organization,…
Added 2 hours ago
C
Senior Specialist, Executive Appointment Process
CIBC
Toronto, ON
- Full-time
You act like an owner. You go above and beyond to deliver results and thrive when you’re empowered to identify efficiencies and automation.
Added 2 hours ago
TT
Quality & Reliability Engineering Specialist
Teledyne Technologies Incorporated
Waterloo, ON · Canada - Waterloo, ON
- Full-time
…reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research,…
Added 2 hours ago
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Spécialiste de Solutions IA
DELAN - IT Talent Solutions
Montreal, QC
- Full-time
The AI Solutions Specialist will be responsible for designing and deploying generative AI and intelligent search solutions for large organizations, acting as the technical reference on…
Added 2 hours ago
Accounts Payable/Receivable
ROSEN-Group
Calgary, AB
The ROSEN Group is a global leader in providing cutting-edge solutions in all areas of the integrity process chain. Since its origins as a one-man business in 1981, ROSEN has rapidly grown…
Added 2 hours ago
S
Account Manager, SMB
SOTI
Mississauga, ON
- Full-time
At SOTI, we are committed to delivering best in class mobile and IoT device management solutions. We are looking for out of the box thinkers that appreciate the art of creating great…
Added 3 hours ago
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Senior Software Engineer Technical Remediation & Enablement
Citi
Mississauga, ON
- Full-time
…Remediation & Enablement Lead is a hands-on, code-level technical specialist responsible for driving the direct remediation of software vulnerabilities across enterprise application teams.…
Added 3 hours ago
Managing Principal – Cybersecurity Strategy & Transformation
Capco
Toronto, ON
Cybersecurity is evolving rapidly. AI, cloud transformation, automation, and changing regulatory expectations are reshaping how financial institutions manage security, risk, and resilience.…
Added 3 hours ago
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Spécialiste en tests de logiciels / Software Test Specialist
Genetec
Sherbrooke, QC
- Full-time
…pour relever des défis ambitieux et transformer des idées en solutions…
Added 3 hours ago
MM
IT Operations and System Specialist
Miltera Machining Research Corp.
Cambridge, ON
- Other
…ultra-precision, high-complexity components and manufacturing solutions. Miltera serves demanding industries including space, aerospace, advanced energy, power generation, performance…
Added 4 hours ago
M
RQ00826 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
…test planning and execution, ensure the quality of the digital solutions being implemented, assess the quality and efficacy of a range of applications, assess project requirements to…
Added 4 hours ago
M
RQ11527 - Middleware Specialist - Senior
Maarut
Toronto, ON
- Contract
experience designing, implementing, and supporting integration solutions
Added 4 hours ago
Data Center Asset Management, Specialist
Bell
Regina, SK
…more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every…
Added 5 hours ago
W
Regional Sales Director - Identity - Canada
Workday
Toronto, ON · Canada, ON, Toronto
- Full-time
…sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve…

Hays

Production Support Specialist

Montreal, QC, Canada

Pay Rate: $55/hr to $65/hr · Contract

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Job details

Pay: Pay Rate: $55/hr to $65/hr
Job type: Contract
Apply by: Nov 29, 2026
Experience: Minimum 1-3 years of practical experience in Production Support or a similar role within a fast-paced, time-critical, and domain-intensive environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

Pay Rate: $55/hr to $65/hr

Your New Role

We are looking for a Technical Production Support Analyst who is interested in distributed systems and working with high-scale services. The successful candidate enjoys working in a fast-paced dynamic environment and is not afraid to drive change and continuous improvement. This role is suited for an individual who enjoys solving complex technical challenges, values teamwork, and is passionate about production stability, operational excellence, and service reliability.

The successful candidate will work closely with engineering and development teams to handle problem management activities, including designing, building, and maintaining systems while contributing to product selection, schema design, and query tuning. The role involves troubleshooting issues across hardware, software, applications, and network infrastructure while driving opportunities to improve automation, deployment processes, management capabilities, and service visibility.

You will spend a significant portion of your time leading production support initiatives and contributing to Site Reliability Engineering (SRE) improvements focused on platform stability. The position will represent the production organization in application design reviews and operational readiness exercises for both new and existing services. Participation in weekend and after-hours on-call rotations is required, with escalation responsibilities during critical incidents.

What You Need to Do:

Education:

Bachelor's Degree in Computer Science, Computer Engineering, or a related technology discipline.

Experience:

Minimum 1-3 years of practical experience in Production Support or a similar role within a fast-paced, time-critical, and domain-intensive environment.

Strong understanding of ITIL principles and Software Development Life Cycle (SDLC) methodologies.

Experience working within Agile development environments.

Knowledge of financial services environments with the ability to communicate effectively with business users and internal or external stakeholders.

Technical Skills:

Strong knowledge of UNIX/Linux operating system concepts, including processes, memory allocation, networking concepts, and command-line utilities.

Hands-on experience with PL/SQL, Shell Scripting, Python, and Perl.

Experience with MongoDB, NoSQL databases, alerting tools, monitoring solutions, and ticketing systems.

Expert-level knowledge of SQL Server, Sybase, and DB2 databases.

Experience with enterprise scheduling tools such as AutoSys, Crontab, and Control-M.

Familiarity with Informatica ETL solutions.

Ability to work effectively under pressure while managing multiple priorities and technical challenges.

Preferred Skills:

Knowledge and experience within the banking or financial services industry.

Experience with source code repositories, binary repositories, build tools, and CI/CD technologies including Git, Artifactory, Jenkins, and Docker.

Exposure to data streaming technologies such as Spark and Kafka.

Experience with automation and configuration management tools including Puppet, Chef, or Ansible.

Hands-on experience with enterprise monitoring and observability tools such as Grafana, Dynatrace, AppDynamics, and BMC solutions.

Experience with software development and automation initiatives using scripting languages such as Bash and Python or programming languages including C, C#, Java, Scala, and Go.

Awareness of modern software and systems architectures, including load balancing, caching, queuing, distributed systems, microservices, and related reliability concepts.

Experience supporting or operating large-scale online systems is considered a strong asset.

What You'll Get in Return:

You will have the opportunity to work with a talented team of professionals in a dynamic and collaborative environment. The organization offers flexible working arrangements, modern office facilities, ongoing learning opportunities, career development, and exposure to leading-edge technologies supporting large-scale enterprise platforms.

What You Need to Do Now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position.

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More about this job

Responsibilities

Lead production support and problem management activities, troubleshoot issues across hardware, software, applications, databases, and networks, and improve automation, deployment, monitoring, and service reliability. Represent production in application design reviews and operational readiness exercises, and participate in after-hours and weekend on-call rotations with incident escalation responsibilities.

Requirements

Requires a bachelor's degree in computer science, computer engineering, or a related technology discipline, plus 1–3 years of production support or similar experience. Candidates should have knowledge of ITIL, SDLC, Agile, Linux, scripting, databases, monitoring, and enterprise scheduling, with the ability to manage multiple priorities under pressure.

Skills

Production Support
Site Reliability Engineering
UNIX/Linux
PL/SQL
Shell Scripting
Python
Perl
SQL Server
Sybase
DB2
MongoDB
NoSQL
Enterprise Scheduling
ITIL
Agile
CI/CD

Benefits

Flexible Working Arrangements
Modern Office Facilities
Ongoing Learning Opportunities
Career Development

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Site Reliability Engineering
Distributed Systems
ITIL
Agile
UNIX/Linux
PL/SQL
Shell Scripting
Python
Perl
MongoDB
NoSQL
SQL Server
Sybase
DB2
AutoSys
Crontab
Control-M
Informatica
Git
Artifactory
Jenkins
Docker
Spark
Kafka
Puppet
Chef
Ansible
Grafana

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