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Added 24 mins ago
Senior Electrical Engineering Specialist
Trudell Medical Group
London, ON
Support configuration management, engineering changes, and traceability activities
Added 39 mins ago
MD
Information Technology Specialist 5 - Unified Communications & Collaboration Architect
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Job Class: Information Technology Specialist 5
Added 53 mins ago
A
AIR TRAFFIC MANAGEMENT PRODUCT SPECIALIST II
Adacel
Montreal, QC
- Full-time
Participe à la mise en œuvre et à la configuration des initiatives d’automatisation des tests ou d’infrastructure.
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BI
Senior Jira Administrator
BURGEON IT SERVICES
Toronto, ON
- Contract
We are looking for an experienced Jira & Confluence Specialist with strong hands-on expertise in creating complex JQL (Jira Query Language) queries, developing advanced Jira dashboards, and…
Added 2 hours ago
Level 2 IT Support Technician
Quadbridge
Montreal, QC
Technical Customer Support Specialist – Level 2
Added 2 hours ago
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Production Support Specialist
Hays
Montreal, QC
- Contract
Experience with automation and configuration management tools including Puppet, Chef, or Ansible.
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Senior Full-Stack Developer (Senior Digital Product Developer)
House of Commons of Canada Chambre des communes du Canada
Ottawa, ON
- Full-time
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Engineering Specialist -Int
Brainhunter Systems Ltd
Toronto, ON
- Contract
Exposure to vulnerability management, certificates, and security or risk remediation
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Electronic Equipment Design Assurance (EEDA) Engineering Specialist
Westerkirk
Calgary, AB · Victoria, BC · Mississauga, ON
Familiar with configuration management tools like Subversion, PLM or equivalent.
Added 6 hours ago
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QRM CHIEF DEVELOPER
National Bank of Canada
Toronto, ON
- Full-time
A career as a Chief Quantitative Risk Management (QRM) Developer in the IT Delivery and Capital Markets team at National Bank means acting as a specialist in supporting financial risk…
Added 8 hours ago
JT
Business Process & System Specialist
J-Squared Technologies Inc.®
ON · Ontario, Canada
- Full-time
Business Process & System Improvement Specialist | Operations
Added 11 hours ago
IS
Atlassian Specialist
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AB · Greater Edmonton Metropolitan Area
- Contract
We are seeking an experienced Atlassian Specialist with strong expertise in Confluence and the broader Atlassian ecosystem. The successful resource will provide technical expertise in the…
Added 11 hours ago
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Quality Assurance Specialist
Gastops
Ottawa, ON
- Contract
The Quality Assurance Specialist is responsible for supporting the effectiveness, compliance, and continual improvement of Gastops’ Quality Management System (QMS). The position…
Added 11 hours ago
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E-Commerce Operations Specialist
PERGOLUX
Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
As our E-Commerce Operations Specialist, you will drive the day-to-day operational excellence and health of our US storefront, ensuring seamless user experiences, catalog precision, and…
Added 12 hours ago
TC
Oracle Integration Cloud (OIC) Developer
The Citco Group Limited
Toronto, ON
- Full-time
Collaborate with HR teams across Core HR, Payroll, Benefits, Absence Management, Compensation, Learning, Recruiting, and Talent Management initiatives.
Added 12 hours ago
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Technical Documentation & BOM Specialist
Actalent
Ottawa, ON
- $30 to $50 CAD / hour
- Contract
Familiarity with engineering change, configuration management, or document-release processes.
Added 13 hours ago
Lead Security Project Technician- Calgary
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Calgary, AB
Kendrix Technologies is a Canadian-owned and operated systems integration company, proudly operating under Kandor Management Corp., alongside Guardteck Security and Everclean Facility…
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Network Engineer
Sharp Brains
Kincardine, ON
- Contract
Assist with the installation, configuration, and replacement of network switches, routers, and IT hardware.
Added 15 hours ago
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Business System Support Specialist
HearingLife Canada
Toronto, ON · North York, ON
- Full-time
Reporting to the Information Technology Director, the Business Systems Support Specialist plays a key role in enhancing and streamlining administrative processes for clinic users through…
Added 15 hours ago
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AI DevOps Specialist (AI Enablement & Secure DevOps)
Experis
Canada
- Contract
The AI DevOps Specialist is primarily responsible for the technical deployment, secure enablement, administration, and continuous optimization of the global HPS Artificial Intelligence (AI)…
Added 15 hours ago
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M365 Specialist
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Toronto, ON · Etobicoke, ON
- $80,000 to $113,000 CAD / year
- Full-time
As an M365 Specialist, you are the single owner of Prophix's Microsoft 365 tenant, accountable for its security, compliance, and day-to-day health for employees across North America,…
Added 15 hours ago
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Sr. Salesforce Administrator/ Business Analyst
Recfront
Toronto, ON
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Experience with Salesforce configuration, Flow, approval processes, security, reporting, dashboards, and data management.
Added 15 hours ago
RD
Security Specialist
Randstad Digital
Toronto, ON
- $90 to $100 CAD / hour
- Contract
ITIL Change Management & Governance: Manage change tickets, configuration records, and service requests within ServiceNow, ensuring full alignment with enterprise audit, risk management,…
Added 15 hours ago
DE
Junior Technical Support Specialist
Discover Energy Systems
Vancouver, BC
- Full-time
Guide customers through documented troubleshooting steps for installation questions, configuration guidance, basic communication errors, and minor system alarms, using DES troubleshooting…
Added 16 hours ago
TC
IT Asset Specialist
TMC Canada
Montreal, QC
- Full-time
…providing practical guidance on asset inventory, lifecycle management, software asset management, hardware asset management, cloud assets, configuration data, ownership, reconciliation,…

Hays

Production Support Specialist

Montreal, QC, Canada

Pay Rate: $55/hr to $65/hr · Contract

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Job details

Pay: Pay Rate: $55/hr to $65/hr
Job type: Contract
Apply by: Nov 29, 2026
Experience: Minimum 1-3 years of practical experience in Production Support or a similar role within a fast-paced, time-critical, and domain-intensive environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

Pay Rate: $55/hr to $65/hr

Your New Role

We are looking for a Technical Production Support Analyst who is interested in distributed systems and working with high-scale services. The successful candidate enjoys working in a fast-paced dynamic environment and is not afraid to drive change and continuous improvement. This role is suited for an individual who enjoys solving complex technical challenges, values teamwork, and is passionate about production stability, operational excellence, and service reliability.

The successful candidate will work closely with engineering and development teams to handle problem management activities, including designing, building, and maintaining systems while contributing to product selection, schema design, and query tuning. The role involves troubleshooting issues across hardware, software, applications, and network infrastructure while driving opportunities to improve automation, deployment processes, management capabilities, and service visibility.

You will spend a significant portion of your time leading production support initiatives and contributing to Site Reliability Engineering (SRE) improvements focused on platform stability. The position will represent the production organization in application design reviews and operational readiness exercises for both new and existing services. Participation in weekend and after-hours on-call rotations is required, with escalation responsibilities during critical incidents.

What You Need to Do:

Education:

Bachelor's Degree in Computer Science, Computer Engineering, or a related technology discipline.

Experience:

Minimum 1-3 years of practical experience in Production Support or a similar role within a fast-paced, time-critical, and domain-intensive environment.

Strong understanding of ITIL principles and Software Development Life Cycle (SDLC) methodologies.

Experience working within Agile development environments.

Knowledge of financial services environments with the ability to communicate effectively with business users and internal or external stakeholders.

Technical Skills:

Strong knowledge of UNIX/Linux operating system concepts, including processes, memory allocation, networking concepts, and command-line utilities.

Hands-on experience with PL/SQL, Shell Scripting, Python, and Perl.

Experience with MongoDB, NoSQL databases, alerting tools, monitoring solutions, and ticketing systems.

Expert-level knowledge of SQL Server, Sybase, and DB2 databases.

Experience with enterprise scheduling tools such as AutoSys, Crontab, and Control-M.

Familiarity with Informatica ETL solutions.

Ability to work effectively under pressure while managing multiple priorities and technical challenges.

Preferred Skills:

Knowledge and experience within the banking or financial services industry.

Experience with source code repositories, binary repositories, build tools, and CI/CD technologies including Git, Artifactory, Jenkins, and Docker.

Exposure to data streaming technologies such as Spark and Kafka.

Experience with automation and configuration management tools including Puppet, Chef, or Ansible.

Hands-on experience with enterprise monitoring and observability tools such as Grafana, Dynatrace, AppDynamics, and BMC solutions.

Experience with software development and automation initiatives using scripting languages such as Bash and Python or programming languages including C, C#, Java, Scala, and Go.

Awareness of modern software and systems architectures, including load balancing, caching, queuing, distributed systems, microservices, and related reliability concepts.

Experience supporting or operating large-scale online systems is considered a strong asset.

What You'll Get in Return:

You will have the opportunity to work with a talented team of professionals in a dynamic and collaborative environment. The organization offers flexible working arrangements, modern office facilities, ongoing learning opportunities, career development, and exposure to leading-edge technologies supporting large-scale enterprise platforms.

What You Need to Do Now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position.

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More about this job

Responsibilities

Lead production support and problem management activities, troubleshoot issues across hardware, software, applications, databases, and networks, and improve automation, deployment, monitoring, and service reliability. Represent production in application design reviews and operational readiness exercises, and participate in after-hours and weekend on-call rotations with incident escalation responsibilities.

Requirements

Requires a bachelor's degree in computer science, computer engineering, or a related technology discipline, plus 1–3 years of production support or similar experience. Candidates should have knowledge of ITIL, SDLC, Agile, Linux, scripting, databases, monitoring, and enterprise scheduling, with the ability to manage multiple priorities under pressure.

Skills

Production Support
Site Reliability Engineering
UNIX/Linux
PL/SQL
Shell Scripting
Python
Perl
SQL Server
Sybase
DB2
MongoDB
NoSQL
Enterprise Scheduling
ITIL
Agile
CI/CD

Benefits

Flexible Working Arrangements
Modern Office Facilities
Ongoing Learning Opportunities
Career Development

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Site Reliability Engineering
Distributed Systems
ITIL
Agile
UNIX/Linux
PL/SQL
Shell Scripting
Python
Perl
MongoDB
NoSQL
SQL Server
Sybase
DB2
AutoSys
Crontab
Control-M
Informatica
Git
Artifactory
Jenkins
Docker
Spark
Kafka
Puppet
Chef
Ansible
Grafana

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