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Added 55 mins ago
PC
End-User Support Specialist – 1 year contract
Pinchin Canada
Mississauga, ON
- $55,000 to $60,000 CAD / year
- Full-time
Troubleshoot and resolve hardware, software, connectivity, and end-user technical issues.
Added 1 hour ago
PI
End-User Support Specialist – 1 year contract
Pinchin in Canada
Mississauga, ON
- $55,000 to $60,000 CAD / year
- Full-time
Troubleshoot and resolve hardware, software, connectivity, and end-user technical issues.
Added 1 hour ago
A
AIR TRAFFIC MANAGEMENT PRODUCT SPECIALIST II
Adacel
Montreal, QC
- Full-time
Added 3 hours ago
SS
Head of Hardware
SkyCan Systems
Barrie, ON
- Full-time
– RF and datalink integration PROFICIENT: Integration and oversight of secure/encrypted C2 and video transmission links (link protocol and message handling sit with the Software division).…
Added 3 hours ago
H
Production Support Specialist
Hays
Montreal, QC
- Contract
The successful candidate will work closely with engineering and development teams to handle problem management activities, including designing, building, and maintaining systems while…
Added 4 hours ago
H
IT Support Specialist II
HDR
Vancouver, BC
- Full-time
Provide technical support to users by responding to incoming requests for IT support and resolving network, hardware and software issues with computers.
Added 5 hours ago
AL
Electronic Manufacturing Support Specialist
Alert Labs Inc.
Waterloo, ON
- Full-time
…monitoring solutions that help property managers, condo boards, and building owners prevent costly damage, reduce risk, and operate more efficiently. Our hardware and software platform…
Added 6 hours ago
Electronic Equipment Design Assurance (EEDA) Engineering Specialist
Westerkirk
Calgary, AB · Victoria, BC · Mississauga, ON
…Victoria, BC offices, the ideal candidate will perform technical and process assessments of electronic systems certification data constituting of both software and airborne electronic…
Added 9 hours ago
JT
Business Process & System Specialist
J-Squared Technologies Inc.®
ON · Ontario, Canada
- Full-time
…latest innovations that are allowing us to create more powerful hardware in smaller form factors? Do you like getting your hands dirty while driving results and collaborating with…
Added 14 hours ago
Lead Security Project Technician- Calgary
Kandor
Calgary, AB
Perform system configuration and basic software setup as required
Added 14 hours ago
SB
Network Engineer
Sharp Brains
Kincardine, ON
- Contract
Assist with the installation, configuration, and replacement of network switches, routers, and IT hardware.
Added 16 hours ago
E
AI DevOps Specialist (AI Enablement & Secure DevOps)
Experis
Canada
- Contract
The AI DevOps Specialist is primarily responsible for the technical deployment, secure enablement, administration, and continuous optimization of the global HPS Artificial Intelligence (AI)…
Added 17 hours ago
OT
ACE Research & Development Technical Support Specialist
Ontario Tech University
Oshawa, ON
- Full-time
The position is for an R&D Technical Support Specialist with expertise and experience primarily in PLC automation controls OR knowledge in automotive systems. The position will include…
Added 17 hours ago
Q
Head of Product Development
Quikr
Vancouver, BC
- Full-time
This person will lead hardware products across the full lifecycle, from product requirements and engineering development through validation, industrialization, mass production, launch, and…
Added 17 hours ago
Co-op/Intern Student - Automation Specialist (January 2027)
Spartan Controls Ltd.
Burnaby, BC
We are recruiting for an Automation Specialist Co-op Student to join our team in Burnaby for an 8- or 12-month co-op term beginning in January 2027. Reporting to the Manager, Projects and…
Added 18 hours ago
SE
IT Generalist (On-Site)
Sherwood Electromotion Inc.
Concord, ON
- Full-time
Reporting to the IT Manager, the IT Generalist is responsible and accountable for analyzing network speed and performance, and making sure any hardware & software’s upgrades are performed…
Added 22 hours ago
PC
Bilingual IT Support Analyst
People Corporation
Laval, QC · QC - PC Laval
- Full-time
The Bilingual On-Site IT Support Analyst delivers prompt, high-quality, and professional technical assistance to end-users directly at their physical workspaces. This role functions as a…
Added 23 hours ago
ACE Research & Development Technical Support Specialist
ontariotechu
Oshawa, ON
The position is for an R&D Technical Support Specialist with expertise and experience primarily in PLC automation controls OR knowledge in automotive systems. The position will include…
Added 1 day ago
JA
Technical Specialist, Quality Assurance
JR Automation
Toronto, ON
- Full-time
and within the operational disciplines (engineering- systems, software, hardware, testing, safety engineering and assurance, industry & supply chain, services, deployment, PM, procurement,…
Added 1 day ago
JA
Software Analyst
JR Automation
Toronto, ON
- Full-time
The Software Analyst contributes to the design, development, integration, and testing of low- to medium-complexity operationally critical and safety-critical software systems within the…
Added 1 day ago
JA
Technical Specialist, Quality Assurance
JR Automation
Burnaby, BC
- Full-time
and within the operational disciplines (engineering- systems, software, hardware, testing, safety engineering and assurance, industry & supply chain, services, deployment, PM, procurement,…
Added 1 day ago
Q
Director of Product Development- Glass Hardware
Quikr
Vancouver, BC
- Full-time
This person will lead hardware products across the full lifecycle, from product requirements and engineering development through validation, industrialization, mass production, launch, and…
Added 1 day ago
G
Spécialiste des tests système / System Test Specialist
Genetec
Remote, Canada
- Full-time
- Remote
Added 1 day ago
G
Spécialiste des tests système / System Test Specialist
Genetec
Remote, Canada
- Full-time
- Remote
Added 1 day ago
G
Spécialiste des tests système / System Test Specialist
Genetec
Montreal, QC
- Full-time
Genetec is a global leader in unified security, public safety, and business in

Hays

Production Support Specialist

Montreal, QC, Canada

Pay Rate: $55/hr to $65/hr · Contract

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Job details

Pay: Pay Rate: $55/hr to $65/hr
Job type: Contract
Apply by: Nov 29, 2026
Experience: Minimum 1-3 years of practical experience in Production Support or a similar role within a fast-paced, time-critical, and domain-intensive environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

Pay Rate: $55/hr to $65/hr

Your New Role

We are looking for a Technical Production Support Analyst who is interested in distributed systems and working with high-scale services. The successful candidate enjoys working in a fast-paced dynamic environment and is not afraid to drive change and continuous improvement. This role is suited for an individual who enjoys solving complex technical challenges, values teamwork, and is passionate about production stability, operational excellence, and service reliability.

The successful candidate will work closely with engineering and development teams to handle problem management activities, including designing, building, and maintaining systems while contributing to product selection, schema design, and query tuning. The role involves troubleshooting issues across hardware, software, applications, and network infrastructure while driving opportunities to improve automation, deployment processes, management capabilities, and service visibility.

You will spend a significant portion of your time leading production support initiatives and contributing to Site Reliability Engineering (SRE) improvements focused on platform stability. The position will represent the production organization in application design reviews and operational readiness exercises for both new and existing services. Participation in weekend and after-hours on-call rotations is required, with escalation responsibilities during critical incidents.

What You Need to Do:

Education:

Bachelor's Degree in Computer Science, Computer Engineering, or a related technology discipline.

Experience:

Minimum 1-3 years of practical experience in Production Support or a similar role within a fast-paced, time-critical, and domain-intensive environment.

Strong understanding of ITIL principles and Software Development Life Cycle (SDLC) methodologies.

Experience working within Agile development environments.

Knowledge of financial services environments with the ability to communicate effectively with business users and internal or external stakeholders.

Technical Skills:

Strong knowledge of UNIX/Linux operating system concepts, including processes, memory allocation, networking concepts, and command-line utilities.

Hands-on experience with PL/SQL, Shell Scripting, Python, and Perl.

Experience with MongoDB, NoSQL databases, alerting tools, monitoring solutions, and ticketing systems.

Expert-level knowledge of SQL Server, Sybase, and DB2 databases.

Experience with enterprise scheduling tools such as AutoSys, Crontab, and Control-M.

Familiarity with Informatica ETL solutions.

Ability to work effectively under pressure while managing multiple priorities and technical challenges.

Preferred Skills:

Knowledge and experience within the banking or financial services industry.

Experience with source code repositories, binary repositories, build tools, and CI/CD technologies including Git, Artifactory, Jenkins, and Docker.

Exposure to data streaming technologies such as Spark and Kafka.

Experience with automation and configuration management tools including Puppet, Chef, or Ansible.

Hands-on experience with enterprise monitoring and observability tools such as Grafana, Dynatrace, AppDynamics, and BMC solutions.

Experience with software development and automation initiatives using scripting languages such as Bash and Python or programming languages including C, C#, Java, Scala, and Go.

Awareness of modern software and systems architectures, including load balancing, caching, queuing, distributed systems, microservices, and related reliability concepts.

Experience supporting or operating large-scale online systems is considered a strong asset.

What You'll Get in Return:

You will have the opportunity to work with a talented team of professionals in a dynamic and collaborative environment. The organization offers flexible working arrangements, modern office facilities, ongoing learning opportunities, career development, and exposure to leading-edge technologies supporting large-scale enterprise platforms.

What You Need to Do Now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position.

Apply About employer

More about this job

Responsibilities

Lead production support and problem management activities, troubleshoot issues across hardware, software, applications, databases, and networks, and improve automation, deployment, monitoring, and service reliability. Represent production in application design reviews and operational readiness exercises, and participate in after-hours and weekend on-call rotations with incident escalation responsibilities.

Requirements

Requires a bachelor's degree in computer science, computer engineering, or a related technology discipline, plus 1–3 years of production support or similar experience. Candidates should have knowledge of ITIL, SDLC, Agile, Linux, scripting, databases, monitoring, and enterprise scheduling, with the ability to manage multiple priorities under pressure.

Skills

Production Support
Site Reliability Engineering
UNIX/Linux
PL/SQL
Shell Scripting
Python
Perl
SQL Server
Sybase
DB2
MongoDB
NoSQL
Enterprise Scheduling
ITIL
Agile
CI/CD

Benefits

Flexible Working Arrangements
Modern Office Facilities
Ongoing Learning Opportunities
Career Development

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Site Reliability Engineering
Distributed Systems
ITIL
Agile
UNIX/Linux
PL/SQL
Shell Scripting
Python
Perl
MongoDB
NoSQL
SQL Server
Sybase
DB2
AutoSys
Crontab
Control-M
Informatica
Git
Artifactory
Jenkins
Docker
Spark
Kafka
Puppet
Chef
Ansible
Grafana

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