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Added 14 mins ago
A
Charge De Projet / Project Manager
Actalent
Longueuil, QC
- $46 to $56 CAD / hour
- Contract
The Project Manager will design and implement a project management and KPI dashboard system that is fully functional across all teams. This person will lead governance and digital…
Added 14 mins ago
R
Construction Coordinator - Key Lake
Raise
Leask, SK
- Full-time
…Our Client is a Canadian global leader in exploration, mine engineering, and environmental…
Added 14 mins ago
WI
Lifecycle Asset Data Lead - Buildings
WSP in Canada
Toronto, ON
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 14 mins ago
WI
Lifecycle Asset Data Lead - Buildings
WSP in Canada
Canada
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 14 mins ago
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Application Analyst
NetworkPedia
AB · Edmonton, AB
- Contract
…programming, PowerBuilder, InfoMaker, Sybase SQL, and Solaris/Red Hat platforms. The role combines application development, system analysis, database design, requirements gathering,…
Added 15 mins ago
TS
Data Engineer
The Semios Group
Remote, Canada
- $95,000 to $115,000 CAD / year
- Full-time
- Remote
…control, automation, and a leading farm management information system. The Semios Group includes trusted brands such as Semios, Agworld, Altrac, and Greenbook. We continue to drive the next…
Added 15 mins ago
E
Specialist II TIS Application Observability
Enbridge
Calgary, AB · Edmonton, AB · Toronto, ON
- Full-time
Related university degree or two-year technical diploma in Computer Science, Information Technology, Engineering, or a related discipline. Without a degree, 3 additional years of related…
Added 15 mins ago
AI
PLM Data Analyst
Aptino, Inc.
Mirabel, QC
- $50 to $55 CAD / hour
- Contract
The ideal candidate will have hands-on experience with PLM platforms such as Siemens Teamcenter, PTC Windchill, ENOVIA, or Aras Innovator, along with strong SQL, data analysis, and data…
Added 15 mins ago
S
Product Manager - SOTI MobiControl
SOTI
Mississauga, ON
- $110,000 to $130,000 CAD / year
- Full-time
Work closely with engineering to understand technical constraints, dependencies and tradeoffs, so product decisions are grounded in what the system can support.
Added 29 mins ago
C
Customer Delivery Architect
Cisco
Montreal, QC
- Full-time
We partner with customers, sales teams, and engineering groups to deliver comprehensive solutions. We work alongside internal and external partners to deploy Cisco services, maintaining…
Added 44 mins ago
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IVVQ Test Specialist
Thales
Mill Bay, BC
- Full-time
Work with System and Software Engineering in identifying and analyzing defects.
Added 44 mins ago
T
IVVQ Test Specialist
Thales
Fredericton, NB · Halifax, NS
- Full-time
Work with System and Software Engineering in identifying and analyzing defects.
Added 44 mins ago
T
AVP, Technology Portfolio Management, Transaction Banking & Payments, TD Securities
TD
Toronto, ON
- Full-time
…modern ledger and ledger integration; and wholesale payments platforms and…
Added 44 mins ago
SG
Data Engineer
Semios Group
Vancouver, BC
- $95,000 to $115,000 CAD / year
- Full-time
…control, automation, and a leading farm management information system. The Semios Group includes trusted brands such as Semios, Agworld, Altrac, and Greenbook. We continue to drive the next…
Added 59 mins ago
C
Senior Java Backend Engineer
Citi
Mississauga, ON
- Full-time
…infrastructure. The ideal candidate bridges the gap between application engineering and data…
Added 1 hour ago
HP
HPC & AI Software - Engineering Resolution Engineer
Hewlett Packard Enterprise
Mississauga, ON
- $118,500 to $168,500 CAD / year
- Full-time
…Responsibilities may include leading customer troubleshooting meetings, system testing and upgrades, and monitoring issue tickets. Candidate is expected to analyze software issues and…
Added 1 hour ago
Electrical/Electronic Design Engineer
National Research Council Canada
Ottawa, ON
Apply systems engineering principles including requirements development, interface management, system integration, verification, and validation activities.
Added 1 hour ago
E
Software Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
Working closely with the Software Engineering Manager and business teams, you will take ownership of assigned systems from requirements gathering through design, development, testing,…
Added 1 hour ago
M
Senior Software Engineer (Hybrid / Montreal)
Motion
Montreal, QC
- Full-time
…what’s working, what’s not, and ship more winning ads across platforms like YouTube, LinkedIn, Meta, and…
Added 1 hour ago
ML
Sr. Automation Specialist - Contract
Maple Leaf Foods Inc
Winnipeg, MB
- Contract
Ensure equipment and systems comply with the Corporate Engineering controls standards (O Addendum series), and legislation standards are adhered to for new and upgraded equipment.
Added 1 hour ago
H
Production Support Specialist
Hays
Toronto, ON
- Contract
The successful candidate will work closely with engineering and development teams to handle problem management activities, including designing, building, and maintaining systems while…
Added 1 hour ago
CC
Maintenance Technician - 6 Month Temp.
Carfair Composites
Winnipeg, MB
- Full-time
Maintains the work order log and updates the Maintenance Management System
Added 1 hour ago
M
System Engineer
MCAP
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Full-time
Contribute to system design models, specifications, diagrams, and charts to provide direction to system programmer and development teams.
Added 1 hour ago
D
Salesforce Architect- FSC
Delpath
Toronto, ON
- Contract
Business group: Commercial Global Engineering team is seeking a Salesforce Solutions Architect- responsible for architecture, design, and development on Salesforce platform for complex…
Added 1 hour ago
V
Project Manager (Engineering Applications)
VueReal
Waterloo, ON
- Full-time
We are looking for an Project Manager to join our engineering team in Waterloo, ON. Working with the PMO, engineering leads, and cross-functional teams, you will support the planning and…

Hays

Production Support Specialist

Montreal, QC, Canada

Pay Rate: $55/hr to $65/hr · Contract

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Job details

Pay: Pay Rate: $55/hr to $65/hr
Job type: Contract
Apply by: Nov 29, 2026
Experience: Minimum 1-3 years of practical experience in Production Support or a similar role within a fast-paced, time-critical, and domain-intensive environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

Pay Rate: $55/hr to $65/hr

Your New Role

We are looking for a Technical Production Support Analyst who is interested in distributed systems and working with high-scale services. The successful candidate enjoys working in a fast-paced dynamic environment and is not afraid to drive change and continuous improvement. This role is suited for an individual who enjoys solving complex technical challenges, values teamwork, and is passionate about production stability, operational excellence, and service reliability.

The successful candidate will work closely with engineering and development teams to handle problem management activities, including designing, building, and maintaining systems while contributing to product selection, schema design, and query tuning. The role involves troubleshooting issues across hardware, software, applications, and network infrastructure while driving opportunities to improve automation, deployment processes, management capabilities, and service visibility.

You will spend a significant portion of your time leading production support initiatives and contributing to Site Reliability Engineering (SRE) improvements focused on platform stability. The position will represent the production organization in application design reviews and operational readiness exercises for both new and existing services. Participation in weekend and after-hours on-call rotations is required, with escalation responsibilities during critical incidents.

What You Need to Do:

Education:

Bachelor's Degree in Computer Science, Computer Engineering, or a related technology discipline.

Experience:

Minimum 1-3 years of practical experience in Production Support or a similar role within a fast-paced, time-critical, and domain-intensive environment.

Strong understanding of ITIL principles and Software Development Life Cycle (SDLC) methodologies.

Experience working within Agile development environments.

Knowledge of financial services environments with the ability to communicate effectively with business users and internal or external stakeholders.

Technical Skills:

Strong knowledge of UNIX/Linux operating system concepts, including processes, memory allocation, networking concepts, and command-line utilities.

Hands-on experience with PL/SQL, Shell Scripting, Python, and Perl.

Experience with MongoDB, NoSQL databases, alerting tools, monitoring solutions, and ticketing systems.

Expert-level knowledge of SQL Server, Sybase, and DB2 databases.

Experience with enterprise scheduling tools such as AutoSys, Crontab, and Control-M.

Familiarity with Informatica ETL solutions.

Ability to work effectively under pressure while managing multiple priorities and technical challenges.

Preferred Skills:

Knowledge and experience within the banking or financial services industry.

Experience with source code repositories, binary repositories, build tools, and CI/CD technologies including Git, Artifactory, Jenkins, and Docker.

Exposure to data streaming technologies such as Spark and Kafka.

Experience with automation and configuration management tools including Puppet, Chef, or Ansible.

Hands-on experience with enterprise monitoring and observability tools such as Grafana, Dynatrace, AppDynamics, and BMC solutions.

Experience with software development and automation initiatives using scripting languages such as Bash and Python or programming languages including C, C#, Java, Scala, and Go.

Awareness of modern software and systems architectures, including load balancing, caching, queuing, distributed systems, microservices, and related reliability concepts.

Experience supporting or operating large-scale online systems is considered a strong asset.

What You'll Get in Return:

You will have the opportunity to work with a talented team of professionals in a dynamic and collaborative environment. The organization offers flexible working arrangements, modern office facilities, ongoing learning opportunities, career development, and exposure to leading-edge technologies supporting large-scale enterprise platforms.

What You Need to Do Now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position.

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More about this job

Responsibilities

Lead production support and problem management activities, troubleshoot issues across hardware, software, applications, databases, and networks, and improve automation, deployment, monitoring, and service reliability. Represent production in application design reviews and operational readiness exercises, and participate in after-hours and weekend on-call rotations with incident escalation responsibilities.

Requirements

Requires a bachelor's degree in computer science, computer engineering, or a related technology discipline, plus 1–3 years of production support or similar experience. Candidates should have knowledge of ITIL, SDLC, Agile, Linux, scripting, databases, monitoring, and enterprise scheduling, with the ability to manage multiple priorities under pressure.

Skills

Production Support
Site Reliability Engineering
UNIX/Linux
PL/SQL
Shell Scripting
Python
Perl
SQL Server
Sybase
DB2
MongoDB
NoSQL
Enterprise Scheduling
ITIL
Agile
CI/CD

Benefits

Flexible Working Arrangements
Modern Office Facilities
Ongoing Learning Opportunities
Career Development

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Site Reliability Engineering
Distributed Systems
ITIL
Agile
UNIX/Linux
PL/SQL
Shell Scripting
Python
Perl
MongoDB
NoSQL
SQL Server
Sybase
DB2
AutoSys
Crontab
Control-M
Informatica
Git
Artifactory
Jenkins
Docker
Spark
Kafka
Puppet
Chef
Ansible
Grafana

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