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IW
Senior Specialist Process Management and Administration
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Process Management and Administration (PM&A) Support Specialist plays a key role in supporting all PM&A departments by providing expert guidance on policies, procedures, technical systems,…
Added just now
IW
Senior Specialist Process Management and Administration
IG Wealth Management
ON · Ontario, Canada
- Full-time
Process Management and Administration (PM&A) Support Specialist plays a key role in supporting all PM&A departments by providing expert guidance on policies, procedures, technical systems,…
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CC
Asset Management Specialist (Contract)
Conestoga College
Kitchener, ON
- Full-time
Under the direction of the Executive Director, Facilities Management, the Asset Management Specialist manages and maintains facilities data, asset information systems, and technical…
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A
Avaya Aura Security Remediation Consultant
Anovia
Remote, Canada
- $55,000 to $75,000 CAD / year
- Temporary
- Remote
Anovia is seeking Avaya Aura specialists to support and remediate security vulnerabilities across Avaya Aura voice environments. You will work NOC tickets, inventory in-scope systems, apply…
Added 30 mins ago
IW
Senior Specialist Process Management and Administration
IG Wealth Management
Quebec, QC
- Full-time
Process Management and Administration (PM&A) Support Specialist plays a key role in supporting all PM&A departments by providing expert guidance on policies, procedures, technical systems,…
Added 30 mins ago
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Junior UNIX Midrange Support
Compugen Inc
Regina, SK
- Full-time
We are seeking a UNIX Midrange Support specialist for an onsite 12 month contract in Regina, SK.
Added 30 mins ago
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Marketing Manager
PRI Engineering
Toronto, ON
- Full-time
…Presidents and Practice Leads who supply the stories, the Proposal Specialist who turns our credentials into winning submissions, and the BD team whose pipeline your campaigns feed. You…
Added 46 mins ago
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- Full-time
The Healthcare Quality Assurance (QA) Specialist overall Quality System status of the distribution center. Acts in compliance to drug, medical device, and local regulations. And ensures…
Added 1 hour ago
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Senior Systems Analyst (SAP BAIP)
Lindt & Sprüngli (North America) Inc.
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- Full-time
Work closely with AMS vendors, system integrators, and global teams
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Advanced Applications Blow Molding Specialist
Husky Technologies
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- Full-time
Title: Advanced Applications Blow Molding Specialist
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Contact Centre Specialist – Surrey (Guildford), BC
Snore MD
Surrey, BC
- Full-time
We’re hiring a Contact Centre Specialist for our Support Office in Surrey (Guildford), supporting clinics across BC and Alberta. This is an on-site role, so we’re looking for someone who…
Added 1 hour ago
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Dietetic Technician Nutrition Services - Diet Office
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Toronto, ON
- Temporary
…Technician will contribute the meeting patients’ nutritional needs , support nutrition care planning and promoting positive patient outcomes. The incumbent conforms to standardized…
Added 1 hour ago
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GIS & AIS Substation Engineer with strong Power Systems engineering capability
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- Full-time
…engineering capability in our Alberta location Edmonton & Calgary to support the design, analysis, and integration of high‑voltage substations for utility and industrial clients. This role…
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IT Systems Support Specialist – Technology & Infrastructure
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Senior Test Engineering Specialist (36135)
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Support System Acceptance Planning activities for Launch and Early Orbit Phase (LEOP) and In-Orbit Testing (IOT).
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Assistant Store Manager - Bayshore Shopping Centre
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- $21 to $25 USD / hour
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Customer Accounts Specialist
Keurig Dr Pepper Canada
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Myticas Consulting
Ottawa, ON
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Provide product specialist knowledge and system support for Dyno Nobel’s Electronic Initiation Systems
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Security Specialist – Security Architect
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We are seeking for a seasoned Senior Security Specialist / Security Architect to join their Intelligent Networks & Infrastructure team. In this role, you will combine high-level security…
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Specialist II TIS Application Observability
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…excellence, innovation, and sustainable growth. We are seeking a Specialist II, TIS Application Observability to serve as the technical authority for our enterprise observability platform…
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The Payroll & Benefits Specialist works in partnership with the Human Resources team and department managers to deliver accurate, timely, and confidential payroll and benefits services to…
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The Senior Electrical Engineering Specialist is responsible for leading the electrical development activities for advanced medical device products while providing technical leadership of…

Hays

Production Support Specialist

Montreal, QC, Canada

Pay Rate: $55/hr to $65/hr · Contract

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Job details

Pay: Pay Rate: $55/hr to $65/hr
Job type: Contract
Apply by: Nov 29, 2026
Experience: Minimum 1-3 years of practical experience in Production Support or a similar role within a fast-paced, time-critical, and domain-intensive environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

Pay Rate: $55/hr to $65/hr

Your New Role

We are looking for a Technical Production Support Analyst who is interested in distributed systems and working with high-scale services. The successful candidate enjoys working in a fast-paced dynamic environment and is not afraid to drive change and continuous improvement. This role is suited for an individual who enjoys solving complex technical challenges, values teamwork, and is passionate about production stability, operational excellence, and service reliability.

The successful candidate will work closely with engineering and development teams to handle problem management activities, including designing, building, and maintaining systems while contributing to product selection, schema design, and query tuning. The role involves troubleshooting issues across hardware, software, applications, and network infrastructure while driving opportunities to improve automation, deployment processes, management capabilities, and service visibility.

You will spend a significant portion of your time leading production support initiatives and contributing to Site Reliability Engineering (SRE) improvements focused on platform stability. The position will represent the production organization in application design reviews and operational readiness exercises for both new and existing services. Participation in weekend and after-hours on-call rotations is required, with escalation responsibilities during critical incidents.

What You Need to Do:

Education:

Bachelor's Degree in Computer Science, Computer Engineering, or a related technology discipline.

Experience:

Minimum 1-3 years of practical experience in Production Support or a similar role within a fast-paced, time-critical, and domain-intensive environment.

Strong understanding of ITIL principles and Software Development Life Cycle (SDLC) methodologies.

Experience working within Agile development environments.

Knowledge of financial services environments with the ability to communicate effectively with business users and internal or external stakeholders.

Technical Skills:

Strong knowledge of UNIX/Linux operating system concepts, including processes, memory allocation, networking concepts, and command-line utilities.

Hands-on experience with PL/SQL, Shell Scripting, Python, and Perl.

Experience with MongoDB, NoSQL databases, alerting tools, monitoring solutions, and ticketing systems.

Expert-level knowledge of SQL Server, Sybase, and DB2 databases.

Experience with enterprise scheduling tools such as AutoSys, Crontab, and Control-M.

Familiarity with Informatica ETL solutions.

Ability to work effectively under pressure while managing multiple priorities and technical challenges.

Preferred Skills:

Knowledge and experience within the banking or financial services industry.

Experience with source code repositories, binary repositories, build tools, and CI/CD technologies including Git, Artifactory, Jenkins, and Docker.

Exposure to data streaming technologies such as Spark and Kafka.

Experience with automation and configuration management tools including Puppet, Chef, or Ansible.

Hands-on experience with enterprise monitoring and observability tools such as Grafana, Dynatrace, AppDynamics, and BMC solutions.

Experience with software development and automation initiatives using scripting languages such as Bash and Python or programming languages including C, C#, Java, Scala, and Go.

Awareness of modern software and systems architectures, including load balancing, caching, queuing, distributed systems, microservices, and related reliability concepts.

Experience supporting or operating large-scale online systems is considered a strong asset.

What You'll Get in Return:

You will have the opportunity to work with a talented team of professionals in a dynamic and collaborative environment. The organization offers flexible working arrangements, modern office facilities, ongoing learning opportunities, career development, and exposure to leading-edge technologies supporting large-scale enterprise platforms.

What You Need to Do Now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position.

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More about this job

Responsibilities

Lead production support and problem management activities, troubleshoot issues across hardware, software, applications, databases, and networks, and improve automation, deployment, monitoring, and service reliability. Represent production in application design reviews and operational readiness exercises, and participate in after-hours and weekend on-call rotations with incident escalation responsibilities.

Requirements

Requires a bachelor's degree in computer science, computer engineering, or a related technology discipline, plus 1–3 years of production support or similar experience. Candidates should have knowledge of ITIL, SDLC, Agile, Linux, scripting, databases, monitoring, and enterprise scheduling, with the ability to manage multiple priorities under pressure.

Skills

Production Support
Site Reliability Engineering
UNIX/Linux
PL/SQL
Shell Scripting
Python
Perl
SQL Server
Sybase
DB2
MongoDB
NoSQL
Enterprise Scheduling
ITIL
Agile
CI/CD

Benefits

Flexible Working Arrangements
Modern Office Facilities
Ongoing Learning Opportunities
Career Development

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Site Reliability Engineering
Distributed Systems
ITIL
Agile
UNIX/Linux
PL/SQL
Shell Scripting
Python
Perl
MongoDB
NoSQL
SQL Server
Sybase
DB2
AutoSys
Crontab
Control-M
Informatica
Git
Artifactory
Jenkins
Docker
Spark
Kafka
Puppet
Chef
Ansible
Grafana

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