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Added 8 days ago
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Specialist II TIS Application Observability
Enbridge
Calgary, AB · Edmonton, AB · Toronto, ON
- Full-time
…noise, and accelerate incident resolution. You will partner with application, infrastructure, and service management teams to embed observability into the software development lifecycle…
Added 8 days ago
LB
Senior Software Engineer, Agentic AI Products
Leo Berwick
Toronto, ON
- Full-time
We are building a suite of AI-native tools that will change how Leo Berwick delivers advisory work and how our clients engage with us.
Added 8 days ago
KR
AI Architect
KTek Resourcing
Toronto, ON
- Contract
Strong hands-on experience in backend development using Python and/or .NET.
Added 8 days ago
SG
Data Engineer
Semios Group
Vancouver, BC
- $95,000 to $115,000 CAD / year
- Full-time
Our innovative work has been recognized with several industry awards, including:
Added 8 days ago
HP
HPC & AI Software - Engineering Resolution Engineer
Hewlett Packard Enterprise
Mississauga, ON
- $118,500 to $168,500 CAD / year
- Full-time
…encouraged to apply.This role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE…
Added 8 days ago
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Software Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
…engineers while connecting business and manufacturing systems with factory equipment, sensors, and other connected…
Added 8 days ago
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Production Support Specialist
Hays
Toronto, ON
- Contract
Hands-on experience with PL/SQL, Shell Scripting, Python, and Perl.
Added 8 days ago
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Machine Learning Engineer
Hays
Toronto, ON
- Contract
This role focuses on model development using Python and PyTorch, with a strong emphasis on ownership, experimentation, and practical impact on experiences used by millions of Canadians…
Added 8 days ago
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Cloud Architect
Hays
Toronto, ON
- Contract
…secure, scalable, resilient, and cost-effective AI architectures, with a focus on Microsoft Foundry, Azure OpenAI, Generative AI, RAG, Agentic AI, Azure AI Search, and enterprise data…
Added 8 days ago
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Manager Software Engineering
PointClickCare
Mississauga, ON
- $152,000 to $174,000 CAD / year
- Full-time
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held,…
Added 8 days ago
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CCaaS Developer
Accenture
Montreal, QC
- Full-time
A hands-on CCaaS Developer with deep technical expertise in Amazon Connect and Google Cloud Contact Center AI (CCAI). You are passionate about building scalable, intelligent customer…
Added 8 days ago
Senior Software Engineer, Agentic AI Products
Leo Berwick
Toronto, ON
We are building a suite of AI-native tools that will change how Leo Berwick delivers advisory work and how our clients engage with us.
Added 8 days ago
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Software Development Engineer in Test, Evisort AI
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
Familiarity with one or more Programming Languages such as JavaScript, Typescript and/or Python relevant to test automation development.
Added 8 days ago
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ASIC Engineer Intern
Ciena
Ottawa, ON
- Full-time
…supports growth and well-being - on and off the job. Connect with a career that…
Added 8 days ago
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AI Product Builder - IoT & Data Intelligence (October 30, 2026)
GoFleet
Mississauga, ON
- Full-time
Work arrangement: Hybrid, with at least 3 days a week in our Mississauga office and up to 2 days remote. For strong candidates based outside the Greater Toronto Area, we may consider a…
Added 8 days ago
C&
Business Intelligence Analyst - Data and Automation
Communications & Power Industries (CPI)
Georgetown, ON
- $86,000 CAD / year
- Full-time
Practical experience with Python and APIs, including writing, modifying, troubleshooting, and maintaining scripts to extract, clean, combine, and validate data, while handling common data…
Added 8 days ago
Z
AI Product Builder - IoT & Data Intelligence
ZenduIT
Mississauga, ON
- Full-time
Work arrangement: Hybrid, with at least 3 days a week in our Mississauga office and up to 2 days remote. For strong candidates based outside the Greater Toronto Area, we may consider a…
Added 8 days ago
PC
Full Stack Developer (Backend-Focused)
Parabellyx Cybersecurity
Richmond Hill, ON
- Full-time
About the roleParabellyx Cybersecurity is hiring a mid-to-senior Full Stack Developer, weighted toward the backend, to build and run the data and scanning engine behind Luma. You will own…
Added 8 days ago
EI
Delivery Lead
Enercare Inc.
Markham, ON
- Full-time
Lead with Heart: Mentor and inspire our talented team of engineers, helping them grow while fostering a collaborative and fun environment.
Added 8 days ago
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Spécialiste de Solutions IA
DELAN - IT Talent Solutions
Montreal, QC
- Full-time
Œuvrer dans un environnement sur Python, Java, C#, Angular et Kubernetes
Added 8 days ago
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DevOps Engineer
Synechron
Montreal, QC
- Full-time
…only dedicated production release coverage and works closely with Development, QA, SRE, Infrastructure, Network, and Operations…
Added 8 days ago
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QA Test Engineer, Industrial
Litmus
Remote, Canada
- Full-time
- Remote
You’ll work on systems used by real customers in production, with direct impact on product and company trajectory. As a scaling company, we move quickly. You’ll have ownership, visibility,…
Added 8 days ago
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Senior Manager, Credit Risk
Jobber
Remote, Canada
- Full-time
- Remote
Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to transform the way service…
Added 8 days ago
RB
Associate Director – Commodity Local Market Risk
Royal Bank of Canada
Toronto, ON
- Full-time
Technical Proficiency with tools like Python, Tableau, Bloomberg, Copilot.
Added 8 days ago
UC
Databricks Data Platform Engineer
Univedge Consulting LLC
Canada
- Contract
…performance. You will combine deep hands-on Databricks expertise with a FinOps and DevOps mindset, and you will measure your success in platform reliability, developer productivity, and…

Hays

Production Support Specialist

Toronto, ON, Canada

Pay Rate: $55/hr to $65/hr · Contract

Apply About employer

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Job details

Pay: Pay Rate: $55/hr to $65/hr
Job type: Contract
Apply by: Nov 29, 2026
Experience: Minimum 1-3 years of practical experience in Production Support or a similar role within a fast-paced, time-critical, and domain-intensive environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

Pay Rate: $55/hr to $65/hr

Your New Role

We are looking for a Technical Production Support Analyst who is interested in distributed systems and working with high-scale services. The successful candidate enjoys working in a fast-paced dynamic environment and is not afraid to drive change and continuous improvement. This role is suited for an individual who enjoys solving complex technical challenges, values teamwork, and is passionate about production stability, operational excellence, and service reliability.

The successful candidate will work closely with engineering and development teams to handle problem management activities, including designing, building, and maintaining systems while contributing to product selection, schema design, and query tuning. The role involves troubleshooting issues across hardware, software, applications, and network infrastructure while driving opportunities to improve automation, deployment processes, management capabilities, and service visibility.

You will spend a significant portion of your time leading production support initiatives and contributing to Site Reliability Engineering (SRE) improvements focused on platform stability. The position will represent the production organization in application design reviews and operational readiness exercises for both new and existing services. Participation in weekend and after-hours on-call rotations is required, with escalation responsibilities during critical incidents.

What You Need to Do:

Education:

Bachelor's Degree in Computer Science, Computer Engineering, or a related technology discipline.

Experience:

Minimum 1-3 years of practical experience in Production Support or a similar role within a fast-paced, time-critical, and domain-intensive environment.

Strong understanding of ITIL principles and Software Development Life Cycle (SDLC) methodologies.

Experience working within Agile development environments.

Knowledge of financial services environments with the ability to communicate effectively with business users and internal or external stakeholders.

Technical Skills:

Strong knowledge of UNIX/Linux operating system concepts, including processes, memory allocation, networking concepts, and command-line utilities.

Hands-on experience with PL/SQL, Shell Scripting, Python, and Perl.

Experience with MongoDB, NoSQL databases, alerting tools, monitoring solutions, and ticketing systems.

Expert-level knowledge of SQL Server, Sybase, and DB2 databases.

Experience with enterprise scheduling tools such as AutoSys, Crontab, and Control-M.

Familiarity with Informatica ETL solutions.

Ability to work effectively under pressure while managing multiple priorities and technical challenges.

Preferred Skills:

Knowledge and experience within the banking or financial services industry.

Experience with source code repositories, binary repositories, build tools, and CI/CD technologies including Git, Artifactory, Jenkins, and Docker.

Exposure to data streaming technologies such as Spark and Kafka.

Experience with automation and configuration management tools including Puppet, Chef, or Ansible.

Hands-on experience with enterprise monitoring and observability tools such as Grafana, Dynatrace, AppDynamics, and BMC solutions.

Experience with software development and automation initiatives using scripting languages such as Bash and Python or programming languages including C, C#, Java, Scala, and Go.

Awareness of modern software and systems architectures, including load balancing, caching, queuing, distributed systems, microservices, and related reliability concepts.

Experience supporting or operating large-scale online systems is considered a strong asset.

What You'll Get in Return:

You will have the opportunity to work with a talented team of professionals in a dynamic and collaborative environment. The organization offers flexible working arrangements, modern office facilities, ongoing learning opportunities, career development, and exposure to leading-edge technologies supporting large-scale enterprise platforms.

What You Need to Do Now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position.

Apply About employer

More about this job

Responsibilities

Lead production support and problem management activities, troubleshoot issues across hardware, software, applications, databases, and networks, and improve automation, deployment, monitoring, and service reliability. Represent production support in application design reviews and operational readiness exercises, and participate in after-hours and weekend on-call rotations with critical-incident escalation responsibilities.

Requirements

Requires a bachelor's degree in computer science, computer engineering, or a related technology discipline, plus 1–3 years of production support or similar experience. Candidates should have knowledge of ITIL, SDLC, Agile, Linux, scripting, databases, scheduling tools, and monitoring systems, with financial-services experience and familiarity with CI/CD, observability, automation, and distributed systems preferred.

Skills

Production Support
Site Reliability Engineering
UNIX/Linux
SQL
PL/SQL
Shell Scripting
Python
Perl
SQL Server
Sybase
DB2
MongoDB
NoSQL
AutoSys
Control-M
Informatica

Benefits

Flexible Working Arrangements
Modern Office Facilities
Ongoing Learning Opportunities
Career Development
Exposure to Leading-Edge Technologies

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Problem Management
Site Reliability Engineering
ITIL
Agile
UNIX/Linux
PL/SQL
Shell Scripting
Python
Perl
MongoDB
NoSQL
SQL Server
Sybase
DB2
AutoSys
Crontab
Control-M
Informatica
Git
Artifactory
Jenkins
Docker
Spark
Kafka
Puppet
Chef
Ansible
Grafana

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