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Added 8 mins ago
TU
Administrative Coordinator
The University of British Columbia
Williams Lake, BC
- $4,756.11 to $5,802.73 CAD / month
- Part-time
The Administrative Coordinator provides administrative, financial and human resources (HR) support to AFRF research station and works closely with the Site Manager to support the effective…
Added 8 mins ago
BT
CPA Candidate
Baker Tilly Canada
North Bay, ON
- Full-time
Prepare financial statements, working papers, and supporting schedules in accordance with applicable professional standards.
Added 8 mins ago
BT
Articling Student
Baker Tilly Canada
Victoria, BC
- Internship
The desire to obtain a Chartered Professional Accountant (CPA) designation in a mid-size public accounting firm
Added 8 mins ago
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Financial Services Representative
CIBC
High River, AB
- Full-time
Company Description CIBC is a leading Canadian financial institution committed to helping clients achieve their goals through reliable, flexible banking solutions. The organization offers…
Added 8 mins ago
S
Application Support Engineer (Front Office)
Synechron
Mississauga, ON
- Full-time
…and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for…
Added 38 mins ago
TU
Undergraduate Admissions Coordinator
The University of British Columbia
Vancouver, BC
- $5,027 to $5,413 CAD / month
- Full-time
…UBC student services including but not limited to housing, financial assistance, extracurricular activities, access and diversity, and…
Added 38 mins ago
A
Project Coordinator
Affinity
New Westminster, BC
- Contract
Produce month-end, quarterly, and annual financial reports covering current spend, spending burn rate, actuals, and forecasts.
Added 38 mins ago
X
Head of Consumer Segment, NAM (Canada)
Xe.com
Canada
- Full-time
Added 38 mins ago
X
Director SMB Digital Growth - B2B Payments
Xe.com
Canada
- Full-time
…growth, or go-to-market roles, preferably within fintech, SaaS, financial services, or other digitally driven B2B…
Added 38 mins ago
WK
Revenue Growth Analyst - Contractor
WK Kellogg Co
Mississauga, ON
- Part-time
Added 1 hour ago
AC
Finance Director
Aston Carter
Toronto, ON
- $70 to $75 CAD / hour
- Contract
The Finance Director leads core financial reporting, regulatory reporting, and FP&A activities while playing a key role in ongoing finance transformation initiatives. This role oversees…
Added 1 hour ago
PC
Payroll Associate (Contract)
Pwc Canada
Toronto, ON
- Full-time
At PwC, our people in finance focus on providing financial advice and strategic guidance to clients, helping them optimize their financial performance and make informed business decisions.…
Added 1 hour ago
NB
BANKING ADVISOR
National Bank of Canada
Drummondville, QC
- Full-time
Added 1 hour ago
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Project Manager Global Expansion
Bombardier
Dorval, QC
- Full-time
Business Case Development: Build full financial models to support future expansion project business plan including ROI, NPV/IRR, and scenario modeling. validate assumptions with Finance,…
Added 1 hour ago
A
Associate, Multi-Unit Financing
ATB
Calgary, AB · Edmonton, AB
- Full-time
Perform detailed financial statement and cash flow analysis to calculate financial covenants, borrowing capacities, and serviceability thresholds.
Added 1 hour ago
A
Senior SAP Programmer Analyst TRBK
ATB
Remote, Canada
- Full-time
- Remote
…implementation of robust SAP ABAP solutions, with a focus on core financial/banking applications. This role ensures high-quality, scalable code is delivered through rigorous technical…
Added 2 hours ago
M
Toronto Health Office Practice Leader
Mercer
Toronto, ON
- Other
Define and implement the long-term business strategy at the market level in alignment with global and regional strategy, contributing to the financial success of the business.
Added 2 hours ago
MC
Oracle EPM Analyst
MMC Corporate
Toronto, ON
- Other
…ideal candidate will have a strong functional knowledge of financial systems and processes, as well as a deep understanding of accounting principles such as GAAP, GASP, FASB, and…
Added 2 hours ago
NB
SME Account Manager, Business Flex
National Bank of Canada
Saskatoon, SK
- Full-time
…commercial clients. You will quickly be a guide to all their financial…
Added 2 hours ago
WO
Experienced Bookkeeper (Hybrid / Remote)
White Oak Consulting
Windsor, ON
- Full-time
…business owners expect from their finance team. We manage the financial and operational needs of established businesses across Canada, so owners get relief and the freedom to grow the…
Added 2 hours ago
Payment and Control Analyst
Department of Finance
Winnipeg, MB
Experience applying regulations and procedures for various payment types in accordance with the Financial Administration Manual (FAM), General Manual of Administration (GMA), Financial…
Added 2 hours ago
A
Financial Analyst, FP&A – Gross Margin
ARC'TERYX
North Vancouver, BC
- Full-time
As the Financial Analyst, FP&A – Gross Margin, you will play a key role in building out the FP&A function. You will be supporting our cross-functional business partners, with a focus…
Added 2 hours ago
A
Client Service Representative - Calgary North Hill
ATB
Calgary, AB
- Full-time
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 2 hours ago
Client Service Representative - Calgary Chinook Centre (Part Time, 21.75 hrs/wk)
ATB
Calgary, AB
At ATB Financial, we're more than just a bank. We're a team dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing…
Added 2 hours ago
A
Senior Functional Analyst, Salesforce Retail CRM
ATB
Calgary, AB · Edmonton, AB
- Full-time
Direct experience with Salesforce Financial Services Cloud (FSC), with a solid understanding of its core data model, workflows, and functional capabilities.

Hays

Production Support Specialist

Toronto, ON, Canada

Pay Rate: $55/hr to $65/hr · Contract

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Job details

Pay: Pay Rate: $55/hr to $65/hr
Job type: Contract
Apply by: Nov 29, 2026
Experience: Minimum 1-3 years of practical experience in Production Support or a similar role within a fast-paced, time-critical, and domain-intensive environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

Pay Rate: $55/hr to $65/hr

Your New Role

We are looking for a Technical Production Support Analyst who is interested in distributed systems and working with high-scale services. The successful candidate enjoys working in a fast-paced dynamic environment and is not afraid to drive change and continuous improvement. This role is suited for an individual who enjoys solving complex technical challenges, values teamwork, and is passionate about production stability, operational excellence, and service reliability.

The successful candidate will work closely with engineering and development teams to handle problem management activities, including designing, building, and maintaining systems while contributing to product selection, schema design, and query tuning. The role involves troubleshooting issues across hardware, software, applications, and network infrastructure while driving opportunities to improve automation, deployment processes, management capabilities, and service visibility.

You will spend a significant portion of your time leading production support initiatives and contributing to Site Reliability Engineering (SRE) improvements focused on platform stability. The position will represent the production organization in application design reviews and operational readiness exercises for both new and existing services. Participation in weekend and after-hours on-call rotations is required, with escalation responsibilities during critical incidents.

What You Need to Do:

Education:

Bachelor's Degree in Computer Science, Computer Engineering, or a related technology discipline.

Experience:

Minimum 1-3 years of practical experience in Production Support or a similar role within a fast-paced, time-critical, and domain-intensive environment.

Strong understanding of ITIL principles and Software Development Life Cycle (SDLC) methodologies.

Experience working within Agile development environments.

Knowledge of financial services environments with the ability to communicate effectively with business users and internal or external stakeholders.

Technical Skills:

Strong knowledge of UNIX/Linux operating system concepts, including processes, memory allocation, networking concepts, and command-line utilities.

Hands-on experience with PL/SQL, Shell Scripting, Python, and Perl.

Experience with MongoDB, NoSQL databases, alerting tools, monitoring solutions, and ticketing systems.

Expert-level knowledge of SQL Server, Sybase, and DB2 databases.

Experience with enterprise scheduling tools such as AutoSys, Crontab, and Control-M.

Familiarity with Informatica ETL solutions.

Ability to work effectively under pressure while managing multiple priorities and technical challenges.

Preferred Skills:

Knowledge and experience within the banking or financial services industry.

Experience with source code repositories, binary repositories, build tools, and CI/CD technologies including Git, Artifactory, Jenkins, and Docker.

Exposure to data streaming technologies such as Spark and Kafka.

Experience with automation and configuration management tools including Puppet, Chef, or Ansible.

Hands-on experience with enterprise monitoring and observability tools such as Grafana, Dynatrace, AppDynamics, and BMC solutions.

Experience with software development and automation initiatives using scripting languages such as Bash and Python or programming languages including C, C#, Java, Scala, and Go.

Awareness of modern software and systems architectures, including load balancing, caching, queuing, distributed systems, microservices, and related reliability concepts.

Experience supporting or operating large-scale online systems is considered a strong asset.

What You'll Get in Return:

You will have the opportunity to work with a talented team of professionals in a dynamic and collaborative environment. The organization offers flexible working arrangements, modern office facilities, ongoing learning opportunities, career development, and exposure to leading-edge technologies supporting large-scale enterprise platforms.

What You Need to Do Now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position.

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More about this job

Responsibilities

Lead production support and problem management activities, troubleshoot issues across hardware, software, applications, databases, and networks, and improve automation, deployment, monitoring, and service reliability. Represent production support in application design reviews and operational readiness exercises, and participate in after-hours and weekend on-call rotations with critical-incident escalation responsibilities.

Requirements

Requires a bachelor's degree in computer science, computer engineering, or a related technology discipline, plus 1–3 years of production support or similar experience. Candidates should have knowledge of ITIL, SDLC, Agile, Linux, scripting, databases, scheduling tools, and monitoring systems, with financial-services experience and familiarity with CI/CD, observability, automation, and distributed systems preferred.

Skills

Production Support
Site Reliability Engineering
UNIX/Linux
SQL
PL/SQL
Shell Scripting
Python
Perl
SQL Server
Sybase
DB2
MongoDB
NoSQL
AutoSys
Control-M
Informatica

Benefits

Flexible Working Arrangements
Modern Office Facilities
Ongoing Learning Opportunities
Career Development
Exposure to Leading-Edge Technologies

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Problem Management
Site Reliability Engineering
ITIL
Agile
UNIX/Linux
PL/SQL
Shell Scripting
Python
Perl
MongoDB
NoSQL
SQL Server
Sybase
DB2
AutoSys
Crontab
Control-M
Informatica
Git
Artifactory
Jenkins
Docker
Spark
Kafka
Puppet
Chef
Ansible
Grafana

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