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Added 53 mins ago
Business Developer (FX Financial Solutions)
Ebury
Toronto, ON
Every call you make will sharpen your sales skills and build your network across international markets. You’ll work with cutting-edge financial solutions that help businesses trade…
Added 53 mins ago
Branch Manager - FX Sales
Ebury
Montreal, QC
Added 10 hours ago
NB
Director Fiduciary Services
National Bank of Canada
Montreal, QC
- Full-time
Drive business development activities with targeted sectors such as Private Banking 1859, National Bank Financial, and the Personal Banking Network.
Added 11 hours ago
SA
Account Executive
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Toronto, ON · North York, ON
- $90,000 to $115,000 USD / year
- Full-time
STAN is the largest provider of AI solutions for HOA and Condo Property Managers. We are using cutting-edge and patented artificial intelligence technology to build solutions that enhance…
Added 17 hours ago
Commercial HVAC Field Service Rep/Trainer
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…bars, projectors, computer monitors and laptops, to cutting-edge business solutions in IT, digital signage, and HVAC, we’re driven by one simple idea: to make Life…
Added 22 hours ago
HM
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…treatments. Our focus on outstanding customer service and cutting-edge solutions sets us apart. Contact us today to learn more about joining our growing…
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Added 1 day ago
Senior OT Control Systems - Engineering Specialist
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Hands-on experience with OT infrastructure, cybersecurity practices, network architecture, and system lifecycle management.
Added 1 day ago
CI
Client Transaction Specialist
Colliers International
Toronto, ON
- Full-time
Innovative projects: Work on cutting-edge initiatives that shape our communities, drive our growth, and make a tangible impact.
Added 1 day ago
ST
Corporate Travel Team Lead (Sabre Specialist)
Snowstorm Technologies
Vancouver, BC
- Full-time
…transparency, scalability, and competitive pricing. With a global network of over 60,000 travel agents and more than 10 million room nights processed annually, Snowstorm operates at…
Added 1 day ago
H
Production Support Specialist
Hays
Toronto, ON
- Contract
…troubleshooting issues across hardware, software, applications, and network infrastructure while driving opportunities to improve automation, deployment processes, management capabilities,…
Added 1 day ago
W
Labour Relations Specialist
Wonderbrands
Toronto, ON · Etobicoke, ON
- Other
…D’Italiano, Gadoua, Casa Mendosa, Farm House and Mie et Cie. Our network spans 14 state-of-the-art bakery manufacturing facilities across…
Added 1 day ago
Data Center Asset Management, Specialist
Bell
Regina, SK
We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part…
Added 1 day ago
Specialist, Digital Account Manager
Bell
Montreal, QC
We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part…
Added 1 day ago
H
Production Support Specialist
Hays
Montreal, QC
- Contract
…troubleshooting issues across hardware, software, applications, and network infrastructure while driving opportunities to improve automation, deployment processes, management capabilities,…
Added 1 day ago
SH
Communications Coordinator - Communications (CON)
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- Full-time
Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of…
Added 1 day ago
PC
Information Systems & Technical Support
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Cambridge, ON
- Full-time
Kane Veterinary Supplies is seeking an IT Support Specialist to serve as the primary onsite IT support contact for its Cambridge location. This role provides hands-on support for office and…
Added 1 day ago
Civil Specialist
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…through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of…
Added 1 day ago
Civil Specialist
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Edmonton, AB · Toronto, ON
…through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of…
Added 1 day ago
NB
Director, Business Transfer - Agriculture
National Bank of Canada
Montreal, QC
- Full-time
…Acquisition, Sale and Transfer team at National Bank means acting as a specialist supporting agricultural entrepreneurs with their business acquisition, sale and transfer projects. This…
Added 1 day ago
NB
QRM CHIEF DEVELOPER
National Bank of Canada
Toronto, ON
- Full-time
…and Capital Markets team at National Bank means acting as a specialist in supporting financial risk management applications and their underlying infrastructure. This job allows you to have…
Added 1 day ago
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Director, Business Transfer
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- Full-time
…Acquisition, Sale and Transfer team at National Bank means acting as a specialist for entrepreneurs throughout their business acquisition, sale and transfer projects. This role allows you…
Added 1 day ago
HM
Family Practitioner/General Practitioner
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…treatments. Our focus on outstanding customer service and cutting-edge solutions sets us apart. Contact us today to learn more about joining our growing…
Added 2 days ago
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Early Career RF Specialist (RAN Optimization)
Ericsson
Toronto, ON
- Full-time
Early-career professionals interested in building skills as a RF Specialist (RAN Optimization), take this exciting opportunity to join our global professional team at Ericsson. This dynamic…

Hays

Production Support Specialist

Toronto, ON, Canada

Pay Rate: $55/hr to $65/hr · Contract

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Job details

Pay: Pay Rate: $55/hr to $65/hr
Job type: Contract
Apply by: Nov 29, 2026
Experience: Minimum 1-3 years of practical experience in Production Support or a similar role within a fast-paced, time-critical, and domain-intensive environment.
Posting language: English
Posted: Oct 30, 2026

Original job description

Pay Rate: $55/hr to $65/hr

Your New Role

We are looking for a Technical Production Support Analyst who is interested in distributed systems and working with high-scale services. The successful candidate enjoys working in a fast-paced dynamic environment and is not afraid to drive change and continuous improvement. This role is suited for an individual who enjoys solving complex technical challenges, values teamwork, and is passionate about production stability, operational excellence, and service reliability.

The successful candidate will work closely with engineering and development teams to handle problem management activities, including designing, building, and maintaining systems while contributing to product selection, schema design, and query tuning. The role involves troubleshooting issues across hardware, software, applications, and network infrastructure while driving opportunities to improve automation, deployment processes, management capabilities, and service visibility.

You will spend a significant portion of your time leading production support initiatives and contributing to Site Reliability Engineering (SRE) improvements focused on platform stability. The position will represent the production organization in application design reviews and operational readiness exercises for both new and existing services. Participation in weekend and after-hours on-call rotations is required, with escalation responsibilities during critical incidents.

What You Need to Do:

Education:

Bachelor's Degree in Computer Science, Computer Engineering, or a related technology discipline.

Experience:

Minimum 1-3 years of practical experience in Production Support or a similar role within a fast-paced, time-critical, and domain-intensive environment.

Strong understanding of ITIL principles and Software Development Life Cycle (SDLC) methodologies.

Experience working within Agile development environments.

Knowledge of financial services environments with the ability to communicate effectively with business users and internal or external stakeholders.

Technical Skills:

Strong knowledge of UNIX/Linux operating system concepts, including processes, memory allocation, networking concepts, and command-line utilities.

Hands-on experience with PL/SQL, Shell Scripting, Python, and Perl.

Experience with MongoDB, NoSQL databases, alerting tools, monitoring solutions, and ticketing systems.

Expert-level knowledge of SQL Server, Sybase, and DB2 databases.

Experience with enterprise scheduling tools such as AutoSys, Crontab, and Control-M.

Familiarity with Informatica ETL solutions.

Ability to work effectively under pressure while managing multiple priorities and technical challenges.

Preferred Skills:

Knowledge and experience within the banking or financial services industry.

Experience with source code repositories, binary repositories, build tools, and CI/CD technologies including Git, Artifactory, Jenkins, and Docker.

Exposure to data streaming technologies such as Spark and Kafka.

Experience with automation and configuration management tools including Puppet, Chef, or Ansible.

Hands-on experience with enterprise monitoring and observability tools such as Grafana, Dynatrace, AppDynamics, and BMC solutions.

Experience with software development and automation initiatives using scripting languages such as Bash and Python or programming languages including C, C#, Java, Scala, and Go.

Awareness of modern software and systems architectures, including load balancing, caching, queuing, distributed systems, microservices, and related reliability concepts.

Experience supporting or operating large-scale online systems is considered a strong asset.

What You'll Get in Return:

You will have the opportunity to work with a talented team of professionals in a dynamic and collaborative environment. The organization offers flexible working arrangements, modern office facilities, ongoing learning opportunities, career development, and exposure to leading-edge technologies supporting large-scale enterprise platforms.

What You Need to Do Now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position.

Apply About employer

More about this job

Responsibilities

Lead production support and problem management activities, troubleshoot issues across hardware, software, applications, databases, and networks, and improve automation, deployment, monitoring, and service reliability. Represent production support in application design reviews and operational readiness exercises, and participate in after-hours and weekend on-call rotations with critical-incident escalation responsibilities.

Requirements

Requires a bachelor's degree in computer science, computer engineering, or a related technology discipline, plus 1–3 years of production support or similar experience. Candidates should have knowledge of ITIL, SDLC, Agile, Linux, scripting, databases, scheduling tools, and monitoring systems, with financial-services experience and familiarity with CI/CD, observability, automation, and distributed systems preferred.

Skills

Production Support
Site Reliability Engineering
UNIX/Linux
SQL
PL/SQL
Shell Scripting
Python
Perl
SQL Server
Sybase
DB2
MongoDB
NoSQL
AutoSys
Control-M
Informatica

Benefits

Flexible Working Arrangements
Modern Office Facilities
Ongoing Learning Opportunities
Career Development
Exposure to Leading-Edge Technologies

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Problem Management
Site Reliability Engineering
ITIL
Agile
UNIX/Linux
PL/SQL
Shell Scripting
Python
Perl
MongoDB
NoSQL
SQL Server
Sybase
DB2
AutoSys
Crontab
Control-M
Informatica
Git
Artifactory
Jenkins
Docker
Spark
Kafka
Puppet
Chef
Ansible
Grafana

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