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Added 1 min ago
ERP CONSULTANT
Atos
Windsor, ON
…helps modernize core IT systems, accelerate cloud and data transformation, strengthen cybersecurity, and deliver secure digital workplace environments to support its clients, its employees…
Added 16 mins ago
OI
Systems Sr Designer
Orthosoft Inc.
Montreal, QC
- Other
…performance. This role bridges systems engineering, digital transformation, and business operations to drive adoption of emerging technologies across multidisciplinary…
Added 16 mins ago
UH
Cogito Business Intelligence Developer, Cogito Reporting
University Health Network
Toronto, ON
- Full-time
Lead complex Epic’s Cogito projects on the Data & Analytics roadmap
Added 16 mins ago
V|
Senior Project Manager - Industrial Water
Veolia | Water Tech
Oakville, ON
- Full-time
…regeneration, supporting communities and industries in their ecological…
Added 16 mins ago
B
Senior Strategist, Enterprise
BrainStation
Toronto, ON
- Full-time
This is transformation work, and at this level you will own significant parts of it. You will lead discovery, form the point of view on where a client stands and where they need to be, and…
Added 16 mins ago
B
Manager, Enterprise
BrainStation
Toronto, ON
- Full-time
This is transformation work, and you will be accountable for it. You will lead engagements end to end, own the client relationship day to day, set the strategic direction of the work, and…
Added 31 mins ago
C
AI Transformation Lead
commonsku
Remote, Canada
- $130,000 to $160,000 CAD / year
- Full-time
- Remote
We’re growing - and we’re hiring an AI Transformation Lead to join our team! In this role, you’ll help us lead commonsku’s internal AI transformation as an embedded internal consultant and…
Added 31 mins ago
B
Consultant, Talent Acquisition
Bell
Montreal, QC
- Full-time
Be at the centre of Bell’s transformation and growth on the Corporate Services team. Enabling our industry-leading businesses requires many teams working collaboratively, such as Corporate…
Added 31 mins ago
AW
AI Business Strategy Manager
Agilus Work Solutions
Toronto, ON
- Contract
Are you passionate about transforming businesses through AI? We're seeking an experienced AI Strategy & Execution Lead to help a leading financial services organization accelerate its AI…
Added 31 mins ago
MC
Vice President, Manufacturing
Motor Coach Industries
Winnipeg, MB
- Full-time
…satisfaction, and long-term operational performance. You will also lead the continued advancement of operational excellence across MCI manufacturing, building the systems, leadership…
Added 31 mins ago
B
Account Executive, Enterprise
BrainStation
Toronto, ON
- Full-time
This is transformation work. You will own a portfolio of client relationships and the pursuits within them, from the first conversation through discovery, solution shaping, proposal, and…
Added 1 hour ago
CT
Business Analyst
Connex Telecommunications Inc.
Toronto, ON
- $30 to $50 CAD / hour
- Contract
technology, digital transformation, and business modernization solutions that drive
Added 1 hour ago
VD
Senior Director, Strategic Initiatives & Execution (Office of the CEO)
Visual Defence
Richmond Hill, ON
- Full-time
We are looking for an experienced business operator who has already demonstrated the ability to lead people, manage complex operations, make difficult business decisions, and deliver…
Added 1 hour ago
C
Communications Manager (Digital & Enterprise CMS)
Cella
Calgary, AB · Greater Calgary Metropolitan Area
- $65 to $70 CAD / hour
- Contract
We are seeking an experienced and strategic Communications Manager to lead the business and content transformation of an enterprise corporate website ecosystem. This high-impact role is…
Added 1 hour ago
MP
Chief Financial Officer
Michael Page
Toronto, ON · Greater Toronto Area, Canada
- $225,000 to $300,000 CAD / year
- Full-time
Lead financial planning, forecasting, budgeting, and cash flow management across the organisation.
Added 1 hour ago
HS
Data Warehouse System Engineer
Hyve Solutions
ON · Ontario, Canada
- Full-time
We are seeking an experienced Data Warehouse SE (Data Platform Engineer) to lead the evolution of our enterprise data platform from a traditional Hadoop/Hive architecture to a modern…
Added 1 hour ago
C
Senior Automation Test Lead
Citi
Mississauga, ON
- Full-time
Define and lead the enterprise Test Automation Transformation roadmap across multiple applications and delivery teams.
Added 1 hour ago
TB
Senior People Operations (HR) Business Partner
Toronto Blue Jays
Toronto, ON
- Full-time
Lead and support a range of employee relations matters with empathy, professionalism, and sound judgment, including workplace investigations, conflict resolution, performance concerns,…
Added 1 hour ago
M
Director Change Enablement
Manulife
Toronto, ON · Waterloo, ON
- Full-time
The Director, Change Enablement & Business Readiness will lead the people and business-readiness dimensions of significant transformation initiatives. This role will partner closely with…
Added 1 hour ago
M
Senior Analyst, Operations Risk & Controls
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON
- Full-time
Lead operational risk assessments for large-scale transformation initiatives, technology implementations, and process redesign efforts.
Added 1 hour ago
H
Product Owner Manager
HP
Vancouver, BC
- Full-time
The Product Owner Manager will lead the transformation of the existing Product Owner organization into a high-performing, product-centric capability. This leader will establish clear role…
Added 2 hours ago
ML
People and Culture Manager
Mainline Living
Kelowna, BC
- $100,000 to $120,000 CAD / year
- Full-time
…opportunities to improve existing systems and processes. You will also lead initiatives around policy development, digital transformation, and the use of technology and AI to drive…
Added 2 hours ago
S
Account Executive – Public Sector Higher Education
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of…
Added 2 hours ago
R
Manager, Business Management & Optimization
RBC
Toronto, ON
- Full-time
Reporting to the Director, Business Management & Optimization, you will lead initiatives that improve how Fund Administration operates through business transformation, process improvement,…
Added 2 hours ago
BR
Regional Technical Services Manager
BGO Real Estate
AB · Calgary, AB
- Full-time
The Technical Services lead provides technical expertise and ensures compliance across building operations integrity, environmental health and safety, regulatory requirements, risk…

Hays

Scrum Master

Toronto, ON, Canada

Pay Range: $30/hr to $40/hr on Inc · Contract

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Job details

Pay: Pay Range: $30/hr to $40/hr on Inc
Job type: Contract
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Pay Range: $30/hr to $40/hr on Inc

Work Arrangement: Hybrid 1 day (Thursday) onsite per week

Your New Company

Your New Role

The Senior Scrum Master will bring delivery discipline, visibility, and coordination across Product, AI/ML Engineering, Contact Center, QA, .CA, platform, architecture, and external partners. Portfolio examples include Magic Apron Assistant, AI Conductor / agent orchestration, Post-Purchase / Damaged Goods, Price Match, QC Warranty, and Eco Fee. Assignments are not guaranteed or permanent.
This role goes beyond ceremonies, supporting delivery governance without owning product prioritization, architecture, engineering decisions, or production incident response.

What You Need to Do

What You'll Need to Succeed:

The successful candidate will facilitate planning, standups, reviews, retrospectives, and refinement activities while coaching teams, removing impediments, and improving delivery predictability.
You will coordinate cross-team milestones, deliverables, dependencies, and shared resources across concurrent initiatives while supporting integrated delivery and release planning.
The role requires maintaining RAID, decision, and action logs, surfacing risks early, facilitating resolution and escalation, and following actions through to closure.
You will coordinate UAT, testing, go/no-go preparation, deployment dependencies, and handovers while ensuring readiness gaps are visible to accountable owners.
The position involves providing concise business and technology updates, facilitating working sessions and governance meetings, and maintaining current and accessible delivery documentation.

Required Qualifications:

7+ years as a Scrum Master or Agile delivery lead in enterprise technology, coordinating multiple cross-functional teams and external vendors.
Strong Agile/Scrum, delivery governance, dependency, risk, and release management experience.
Proficiency in Jira and Confluence or equivalent tools.
Experience with software engineering, APIs, integrations, cloud platforms, and QA/testing.
Strong facilitation, organization, communication, and problem-solving skills.
Ability to work independently and influence stakeholders without direct authority in complex organizations.

Preferred Qualifications:

Contact Center, customer service, or customer-facing digital delivery experience.
AI/ML, generative AI, conversational AI, and agent-related experience.
GCP or similar cloud platform experience.
AI release readiness and enterprise-scale Agile coordination experience.
CSM or PSM certification.
AI exposure is an advantage, not a requirement; this is not an AI engineering role.

What Success Looks Like:

First 90 days: clear initiative visibility, reliable Agile cadences, current milestones and RAID/action logs, stronger cross-team coordination, improved release readiness and stakeholder communication, and sustained knowledge continuity. These are expected outcomes, not guaranteed commitments.

What You'll Get in Return:

You will have the opportunity to work with a talented team of professionals in a dynamic and supportive environment. The organization is offering competitive compensation, professional development opportunities, and the chance to contribute to high-impact AI and Contact Center transformation initiatives.

What You Need to Do Now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position.

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More about this job

Responsibilities

Facilitate Agile ceremonies and coach teams while coordinating milestones, dependencies, shared resources, and integrated release planning across concurrent initiatives. Maintain delivery and risk logs, support testing and deployment readiness, escalate issues, and provide clear stakeholder updates and documentation.

Requirements

Requires 7+ years as a Scrum Master or Agile delivery lead in enterprise technology, with experience coordinating cross-functional teams and vendors. Candidates should have strong Agile, governance, risk, dependency, and release management skills; proficiency with Jira and Confluence or equivalent tools; and familiarity with software engineering, APIs, integrations, cloud platforms, and QA/testing.

Skills

Scrum Facilitation
Agile Delivery
Cross-Team Coordination
Delivery Governance
Dependency Management
Risk Management
Release Management
Jira
Confluence
Software Engineering
APIs
Integrations
Cloud Platforms
QA and Testing
Stakeholder Communication
UAT Coordination

Benefits

Professional Development Opportunities
Competitive Compensation

Visa sponsorship

Not detected in the job text

Keywords

Scrum Master
Agile Delivery
Scrum
Jira
Confluence
Delivery Governance
Dependency Management
Risk Management
Release Management
RAID Logs
UAT
QA
Software Engineering
APIs
Integrations
Cloud Platforms
GCP
AI/ML
Generative AI
Conversational AI
Agent Orchestration
Contact Center
Customer Service
Cross-Functional Teams
External Vendors
CSM
PSM
Go/No-Go Preparation
Deployment Readiness

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