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Added 4 mins ago
PC
Senior Specialist - Project Manager
Parkland Corporation
Calgary, AB
- Full-time
The Lead Specialist - Project Manager is a senior-level delivery leader representing the IT PMO Shared Services team. This role leads complex, cross-functional technology and business…
Added 19 mins ago
S
Customer Success Manager
Skydio
Remote, Canada
- Full-time
- Remote
We are looking for a motivated Customer Success Manager with a deep sense of ownership to lead and drive all aspects of implementation, usage and adoption, retention and expansion of our…
Added 19 mins ago
B
QA Automation Engineer - Python/ Robot Framework
BeachHead
Toronto, ON
- $57.97 to $69.57 CAD / hour
- Contract
…functional testing and automation initiatives, collaborate with agile delivery teams, and independently deliver high-quality testing outcomes. The successful candidate will bring strong…
Added 34 mins ago
MD
Chief Operations Officer - Core Operations Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Architect proactive, forward-looking strategies to ensure agency operations remain agile, resilient, and responsive to shifting socio-political landscapes and public health priorities,…
Added 49 mins ago
M
Senior Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As a senior member of the team, you will be accountable for outcomes, not only assigned tasks. You will lead medium-sized technical initiatives from end to end, set a high engineering…
Added 49 mins ago
Technical Advisor, Application Development
National Research Council Canada
Ottawa, ON
…involvement and acceptance of the design, development, testing and delivery, installation, integration and maintenance of BI…
Added 1 hour ago
CT
Business Analyst
Connex Telecommunications Inc.
Toronto, ON
- $30 to $50 CAD / hour
- Contract
Lead process mapping, workflow analysis, and documentation efforts.
Added 1 hour ago
C
Communications Manager (Digital & Enterprise CMS)
Cella
Calgary, AB · Greater Calgary Metropolitan Area
- $65 to $70 CAD / hour
- Contract
Technical Translation & Agile Delivery: Translate corporate communication priorities, PR narratives, and campaign requirements into actionable user stories, functional specifications,…
Added 1 hour ago
LC
Director, Product Management (Payments)
Lightspeed Commerce, Inc.
Remote, Canada
- $220,000 to $250,000 CAD / year
- Full-time
- Remote
Familiarity with lean product delivery, agile frameworks, and continuous delivery across multi team organizations.
Added 1 hour ago
T
Business Systems Analyst III
TD
London, ON · Toronto, ON
- Full-time
Provides support/oversight and guidance in the delivery of technology requirements with focus on quality, reusability, scalability, and innovation.
Added 1 hour ago
T
Product Owner I - AskHR
TD
London, ON · Toronto, ON
- Full-time
We’re looking for a Product Owner I to lead the product direction for AskHR, our ServiceNow-based HR help desk application. In this role, you’ll help shape how colleagues access HR support…
Added 1 hour ago
C
Senior Automation Test Lead
Citi
Mississauga, ON
- Full-time
Define and lead the enterprise Test Automation Transformation roadmap across multiple applications and delivery teams.
Added 1 hour ago
CO
Program Manager, IT (MMS)
College Of Early Childhood Educators
Toronto, ON
- Full-time
- Temporary
…role blends strategic product ownership with hands-on project delivery, making it ideal for someone who can think broadly about long-term value while driving day-to-day execution. As a…
Added 1 hour ago
H
Product Owner Manager
HP
Vancouver, BC
- Full-time
The Product Owner Manager will lead the transformation of the existing Product Owner organization into a high-performing, product-centric capability. This leader will establish clear role…
Added 2 hours ago
ES
Adobe CDP Architect
Epsilon Solutions Ltd.
Vancouver, BC
- Contract
Lead journey-mapping and use-case refinement workshops with business and technology stakeholders.
Added 2 hours ago
Senior Integration & BI Developer
Trans Mountain
Calgary, AB
Lead complex incident response and coordinate resolution across multiple technical and business teams.
Added 2 hours ago
Technology Project Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
We’re seeking a skilled Technology Project Manager to lead small/medium scale digital initiatives that deliver meaningful business and technology outcomes. This role is responsible for…
Added 2 hours ago
L
Principal - Architecture
LTM
ON · Ontario, Canada
- $140,000 to $190,000 USD / year
- Full-time
We are looking for an experienced Salesforce Technical Architect to lead the architecture design and technical delivery of enterprise scale Salesforce solutions The role will serve as the…
Added 2 hours ago
H
Scrum Master
Hays
Toronto, ON
- Contract
7+ years as a Scrum Master or Agile delivery lead in enterprise technology, coordinating multiple cross-functional teams and external vendors.
Added 2 hours ago
S
Functional Testing Quality Assurance Analyst
Swoon
Toronto, ON
- Contract
Experience working within Agile/Scrum delivery environments.
Added 2 hours ago
AC
Account Director - Integrated
AIP Connect
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Our client is a leading brand strategy integrated and XM agency located in Toronto is looking to hire an Account Director to lead several tier 1 clients.
Added 2 hours ago
Principal Software Engineer
OCS Ontario Cannabis Store
Toronto, ON
Working at the OCS is a unique opportunity to be part of an agile start-up in a ground-breaking new industry. We’re a diverse team passionate about delivering a great customer experience,…
Added 3 hours ago
IC
QE Lead
Infotek Consulting Inc.
Toronto, ON
- $60 to $69 CAD / hour
- Contract
We are seeking a hands-on QE Lead with strong experience in Python test automation, API testing, database testing, and CI/CD practices. The successful candidate will be responsible for…
Added 3 hours ago
AC
CRM & CDP Solution Analyst (Microsoft Dynamics 365 CRM and Bloomreach CDP)
Air Canada Vacations
Montreal, QC
- Full-time
Agile / delivery framework certifications (e.g., Scrum, SAFe, Agile BA)
Added 3 hours ago
IG
Release Manager
Insight Global
Toronto, ON
- $70 to $84 CAD / hour
- Contract
ITIL, PMP, Agile, Scrum, SAFe, or a related delivery certification.

Hays

Scrum Master

Toronto, ON, Canada

Pay Range: $30/hr to $40/hr on Inc · Contract

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Job details

Pay: Pay Range: $30/hr to $40/hr on Inc
Job type: Contract
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Pay Range: $30/hr to $40/hr on Inc

Work Arrangement: Hybrid 1 day (Thursday) onsite per week

Your New Company

Your New Role

The Senior Scrum Master will bring delivery discipline, visibility, and coordination across Product, AI/ML Engineering, Contact Center, QA, .CA, platform, architecture, and external partners. Portfolio examples include Magic Apron Assistant, AI Conductor / agent orchestration, Post-Purchase / Damaged Goods, Price Match, QC Warranty, and Eco Fee. Assignments are not guaranteed or permanent.
This role goes beyond ceremonies, supporting delivery governance without owning product prioritization, architecture, engineering decisions, or production incident response.

What You Need to Do

What You'll Need to Succeed:

The successful candidate will facilitate planning, standups, reviews, retrospectives, and refinement activities while coaching teams, removing impediments, and improving delivery predictability.
You will coordinate cross-team milestones, deliverables, dependencies, and shared resources across concurrent initiatives while supporting integrated delivery and release planning.
The role requires maintaining RAID, decision, and action logs, surfacing risks early, facilitating resolution and escalation, and following actions through to closure.
You will coordinate UAT, testing, go/no-go preparation, deployment dependencies, and handovers while ensuring readiness gaps are visible to accountable owners.
The position involves providing concise business and technology updates, facilitating working sessions and governance meetings, and maintaining current and accessible delivery documentation.

Required Qualifications:

7+ years as a Scrum Master or Agile delivery lead in enterprise technology, coordinating multiple cross-functional teams and external vendors.
Strong Agile/Scrum, delivery governance, dependency, risk, and release management experience.
Proficiency in Jira and Confluence or equivalent tools.
Experience with software engineering, APIs, integrations, cloud platforms, and QA/testing.
Strong facilitation, organization, communication, and problem-solving skills.
Ability to work independently and influence stakeholders without direct authority in complex organizations.

Preferred Qualifications:

Contact Center, customer service, or customer-facing digital delivery experience.
AI/ML, generative AI, conversational AI, and agent-related experience.
GCP or similar cloud platform experience.
AI release readiness and enterprise-scale Agile coordination experience.
CSM or PSM certification.
AI exposure is an advantage, not a requirement; this is not an AI engineering role.

What Success Looks Like:

First 90 days: clear initiative visibility, reliable Agile cadences, current milestones and RAID/action logs, stronger cross-team coordination, improved release readiness and stakeholder communication, and sustained knowledge continuity. These are expected outcomes, not guaranteed commitments.

What You'll Get in Return:

You will have the opportunity to work with a talented team of professionals in a dynamic and supportive environment. The organization is offering competitive compensation, professional development opportunities, and the chance to contribute to high-impact AI and Contact Center transformation initiatives.

What You Need to Do Now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position.

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More about this job

Responsibilities

Facilitate Agile ceremonies and coach teams while coordinating milestones, dependencies, shared resources, and integrated release planning across concurrent initiatives. Maintain delivery and risk logs, support testing and deployment readiness, escalate issues, and provide clear stakeholder updates and documentation.

Requirements

Requires 7+ years as a Scrum Master or Agile delivery lead in enterprise technology, with experience coordinating cross-functional teams and vendors. Candidates should have strong Agile, governance, risk, dependency, and release management skills; proficiency with Jira and Confluence or equivalent tools; and familiarity with software engineering, APIs, integrations, cloud platforms, and QA/testing.

Skills

Scrum Facilitation
Agile Delivery
Cross-Team Coordination
Delivery Governance
Dependency Management
Risk Management
Release Management
Jira
Confluence
Software Engineering
APIs
Integrations
Cloud Platforms
QA and Testing
Stakeholder Communication
UAT Coordination

Benefits

Professional Development Opportunities
Competitive Compensation

Visa sponsorship

Not detected in the job text

Keywords

Scrum Master
Agile Delivery
Scrum
Jira
Confluence
Delivery Governance
Dependency Management
Risk Management
Release Management
RAID Logs
UAT
QA
Software Engineering
APIs
Integrations
Cloud Platforms
GCP
AI/ML
Generative AI
Conversational AI
Agent Orchestration
Contact Center
Customer Service
Cross-Functional Teams
External Vendors
CSM
PSM
Go/No-Go Preparation
Deployment Readiness

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