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Added 8 mins ago
Digital Marketing Coordinator
Goodness Me! Natural Food Market
Burlington, ON
…executing successful digital marketing campaigns on behalf of the business. The ideal candidate has a strong understanding of digital marketing strategies, social media platforms, and the…
Added 8 mins ago
In Store Bakery - Decorator Cake
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Fort Erie, ON
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised/affiliate store locations. Sobeys Capital…
Added 8 mins ago
In Store Bakery - Decorator Cake
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Calgary, AB
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised/affiliate store locations. Sobeys Capital…
Added 8 mins ago
Power Line Technician
Primary Engineering and Construction
Calgary, AB
Strong English language skills (verbal and written), ability to develop strong business relationships and act in a professional manner.
Added 8 mins ago
Technical Sales Representative - Channel Sales
Vertiv
Mississauga, ON
…while contributing to the overall growth of Vertiv channel business in Canada. The Representative works independently, is creative, and a critical thinker. The Representative is required to…
Added 8 mins ago
Inside Sales Representative - Power
Vertiv
Mississauga, ON
…sales and marketing collateral, building quotes to bid on new business opportunities in generating incremental revenue, and managing customer satisfaction. This role will act as a first…
Added 8 mins ago
Manager, Payroll & Benefits
YMCA of Northeastern Ontario
Sudbury, ON · Greater Sudbury, ON
…and year-end audit readiness. Working with People & Culture, Business Partners, Business Units, and providers, the incumbent strengthens benefits awareness, maintains confidential records…
Added 8 mins ago
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Laboratory Assistant - (BCGEU) - Part Time Regular - Victoria, BC
LifeLabs
Victoria, BC
- Part-time
…As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the…
Added 8 mins ago
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Lab Patient Technician - Part Time Regular - Aurora, ON
LifeLabs
Aurora, ON
- Part-time
…As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the…
Added 8 mins ago
L
Lab Patient Technician - Part Time Regular - Aurora, ON
LifeLabs
Aurora, ON
- Part-time
…As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the…
Added 8 mins ago
AE
Campus Undergraduate Winter Internship Program 2027 – International Card Services & Global Merchant Network Services – Toronto, Canada
American Express
Toronto, ON
- Full-time
American Express is comprised of business units that serve Cardmembers, Merchants, and Partners across its integrated business model. International Card Services (ICS) leads the company’s…
Added 8 mins ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Winnipeg, MB
…our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're…
Added 8 mins ago
Insurance Advisor, Online Auto Services
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
…assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and…
Added 8 mins ago
Asset Integrity Technologist
Canadian Natural
Cold Lake, AB
…technologies. There is also the opportunity for real career development and to take ownership and responsibility for your own production…
Added 8 mins ago
Territory Manager - Builder Division
Enercare
Calgary, AB
Business Unit: Enercare Home & Commercial Services
Added 8 mins ago
Product Development & Technical Services Assistant
Give and Go Prepared Foods
Toronto, ON
…products. The role will also be tasked with assisting Product Development and Technical Services for business critical…
Added 8 mins ago
Aberdeen Centre - Keyholder
Zwilling J.A. Henckels Canada Ltd
Richmond, BC
Open and close the store in accordance with plaza hours of business.
Added 8 mins ago
Strategic Sourcing - Director, FF&E
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
Acquisition of new business, including member meetings and presentations of FF&E services, development of resourcing/costing plan to support member Statement of Work
Added 8 mins ago
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Business Development Specialist (BDR)
Pakfactory
ON · Markham, Ontario
- Full-time
PakFactory is seeking a Business Development Representative (BDR) to open new doors for our custom packaging business. You will be on the front lines of generating new opportunities:…
Added 8 mins ago
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Sales Specialist
Pakfactory
ON · Markham, Ontario
- Full-time
1–3 years in B2B sales, inside sales, business development or a customer-facing role.
Added 8 mins ago
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Specialist, System Strategy, Planning, Design and Implementation
Ontario Health
Thunder Bay, ON
- Full-time
Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession
Added 8 mins ago
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Financial Planner
TD
Mississauga, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 8 mins ago
T
Personal Banking Associate Trainee
TD
Red Deer, AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 8 mins ago
T
Senior Credit Risk Analyst (ATH 5766)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 8 mins ago
T
Actuarial Analyst II
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…

Hays

Scrum Master

Toronto, ON, Canada

Pay Range: $30/hr to $40/hr on Inc · Contract

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Job details

Pay: Pay Range: $30/hr to $40/hr on Inc
Job type: Contract
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Pay Range: $30/hr to $40/hr on Inc

Work Arrangement: Hybrid 1 day (Thursday) onsite per week

Your New Company

Your New Role

The Senior Scrum Master will bring delivery discipline, visibility, and coordination across Product, AI/ML Engineering, Contact Center, QA, .CA, platform, architecture, and external partners. Portfolio examples include Magic Apron Assistant, AI Conductor / agent orchestration, Post-Purchase / Damaged Goods, Price Match, QC Warranty, and Eco Fee. Assignments are not guaranteed or permanent.
This role goes beyond ceremonies, supporting delivery governance without owning product prioritization, architecture, engineering decisions, or production incident response.

What You Need to Do

What You'll Need to Succeed:

The successful candidate will facilitate planning, standups, reviews, retrospectives, and refinement activities while coaching teams, removing impediments, and improving delivery predictability.
You will coordinate cross-team milestones, deliverables, dependencies, and shared resources across concurrent initiatives while supporting integrated delivery and release planning.
The role requires maintaining RAID, decision, and action logs, surfacing risks early, facilitating resolution and escalation, and following actions through to closure.
You will coordinate UAT, testing, go/no-go preparation, deployment dependencies, and handovers while ensuring readiness gaps are visible to accountable owners.
The position involves providing concise business and technology updates, facilitating working sessions and governance meetings, and maintaining current and accessible delivery documentation.

Required Qualifications:

7+ years as a Scrum Master or Agile delivery lead in enterprise technology, coordinating multiple cross-functional teams and external vendors.
Strong Agile/Scrum, delivery governance, dependency, risk, and release management experience.
Proficiency in Jira and Confluence or equivalent tools.
Experience with software engineering, APIs, integrations, cloud platforms, and QA/testing.
Strong facilitation, organization, communication, and problem-solving skills.
Ability to work independently and influence stakeholders without direct authority in complex organizations.

Preferred Qualifications:

Contact Center, customer service, or customer-facing digital delivery experience.
AI/ML, generative AI, conversational AI, and agent-related experience.
GCP or similar cloud platform experience.
AI release readiness and enterprise-scale Agile coordination experience.
CSM or PSM certification.
AI exposure is an advantage, not a requirement; this is not an AI engineering role.

What Success Looks Like:

First 90 days: clear initiative visibility, reliable Agile cadences, current milestones and RAID/action logs, stronger cross-team coordination, improved release readiness and stakeholder communication, and sustained knowledge continuity. These are expected outcomes, not guaranteed commitments.

What You'll Get in Return:

You will have the opportunity to work with a talented team of professionals in a dynamic and supportive environment. The organization is offering competitive compensation, professional development opportunities, and the chance to contribute to high-impact AI and Contact Center transformation initiatives.

What You Need to Do Now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position.

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More about this job

Responsibilities

Facilitate Agile ceremonies and coach teams while coordinating milestones, dependencies, shared resources, and integrated release planning across concurrent initiatives. Maintain delivery and risk logs, support testing and deployment readiness, escalate issues, and provide clear stakeholder updates and documentation.

Requirements

Requires 7+ years as a Scrum Master or Agile delivery lead in enterprise technology, with experience coordinating cross-functional teams and vendors. Candidates should have strong Agile, governance, risk, dependency, and release management skills; proficiency with Jira and Confluence or equivalent tools; and familiarity with software engineering, APIs, integrations, cloud platforms, and QA/testing.

Skills

Scrum Facilitation
Agile Delivery
Cross-Team Coordination
Delivery Governance
Dependency Management
Risk Management
Release Management
Jira
Confluence
Software Engineering
APIs
Integrations
Cloud Platforms
QA and Testing
Stakeholder Communication
UAT Coordination

Benefits

Professional Development Opportunities
Competitive Compensation

Visa sponsorship

Not detected in the job text

Keywords

Scrum Master
Agile Delivery
Scrum
Jira
Confluence
Delivery Governance
Dependency Management
Risk Management
Release Management
RAID Logs
UAT
QA
Software Engineering
APIs
Integrations
Cloud Platforms
GCP
AI/ML
Generative AI
Conversational AI
Agent Orchestration
Contact Center
Customer Service
Cross-Functional Teams
External Vendors
CSM
PSM
Go/No-Go Preparation
Deployment Readiness

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