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Added 11 mins ago
EL
Head of AI Product – Trust Intelligence
EnStream LP
Toronto, ON
- Full-time
Reporting to our Chief Product & Technology Officer, you'll own the AI/ML product line within the EnStream Trust Platform. You'll turn mobile network, device, SIM, account and identity…
Added 11 mins ago
CL
Business Development Associate - Toronto, Ontario
Caravel Law LLP
Toronto, ON
- Full-time
We’re a strategic partner of Platform Calgary, the front door to Alberta’s innovation ecosystem, a four-time Globe and Mail Top Growing Company, and recognized as one of Canada’s Best Law…
Added 11 mins ago
S
Software Engineering LMTS
Salesforce
Vancouver, BC · Canada - Vancouver
- Full-time
Develop robust backend services, APIs, and event-driven workflows that perform reliably at enterprise scale in a multi-tenant environment.
Added 11 mins ago
V
Senior Lead Data & AI Engineer
Vanguard
Toronto, ON
- Full-time
Join us in a high-impact, high-visibility role where you will lead the design and delivery of enterprise-scale Data & AI solutions that power analytics, operational decision-making, and AI…
Added 11 mins ago
Accounts Receivable Specialist II
Conexiom
Canada
…manufacturers and distributors back. Our Intelligent Order Automation platform - powered by CoreAI, trained on over one billion line items a year - transforms how enterprise sales teams…
Added 25 mins ago
N
Manager, Security GRC
nesto
Canada
- Full-time
Nesto Cloud is Canada's cloud-native and AI driven, end-to-end mortgage technology platform, helping financial institutions modernize lending through AI intelligent automation, AI & Cloud…
Added 25 mins ago
C
Senior IT Systems Eng
Cognichip
Toronto, ON
- $150,000 to $185,000 CAD / year
- Full-time
Enterprise SaaS Upgrades: Lead the move of our applications to enterprise-grade tiers as we buy or upgrade them: SSO/SCIM, admin roles, audit logs, data controls, and clean cutover plans.
Added 26 mins ago
T
Senior Project Manager
TEKsystems
Ottawa, ON
- $95 to $120 CAD / hour
- Contract
The Municipal Government Client of TEKsystems is seeking a Senior Project Manager to lead the implementation and expansion of customer-facing transit technology solutions involving…
Added 26 mins ago
M
Lead Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As a Lead Full Stack Engineer, you will shape the technical direction for your area, lead complex engineering programs across multiple teams, and establish standards for how solutions are…
Added 55 mins ago
PE
Software Developer
PRI Engineering
Mississauga, ON
- Full-time
…engineering and environmental practices. They run on our own Azure platform and integrate with our core enterprise…
Added 55 mins ago
M
Lead Full Stack Engineer
Manulife
Waterloo, ON
- Full-time
As a Lead Full Stack Engineer, you will shape the technical direction for your area, lead complex engineering programs across multiple teams, and establish standards for how solutions are…
Added 55 mins ago
PE
Software Developer
PRI Engineering
Calgary, AB
- Full-time
…engineering and environmental practices. They run on our own Azure platform and integrate with our core enterprise…
Added 55 mins ago
PE
Junior Software Developer
PRI Engineering
Mississauga, ON
- Full-time
…engineering and environmental practices. They run on our own Azure platform and integrate with our core enterprise…
Added 55 mins ago
PE
Junior Software Developer
PRI Engineering
Calgary, AB
- Full-time
…engineering and environmental practices. They run on our own Azure platform and integrate with our core enterprise…
Added 56 mins ago
Senior Employer Brand Designer
Questrade Financial Group
Toronto, ON
As the Senior Employer Brand Designer, you serve as the enterprise visual steward and functional design authority for Questrade’s employer brand identity. Operating as an individual…
Added 1 hour ago
R
Senior Director, Technology Infrastructure Operations & Resiliency
RBC
Toronto, ON
- Full-time
Experience designing, building, and scaling an enterprise-grade business engineering platform
Added 1 hour ago
IG
SAP Program Manager
Insight Global
Vancouver, BC
- $150,000 to $250,000 CAD / year
- Full-time
Insight Global is in search for an SAP Program Manager to lead a multi-year migration for a leading Global Fashion Retailer who is embarking on a large-scale SAP transformation initiative.…
Added 1 hour ago
R
Senior Staff Software Engineer, Platform
Rippling
Toronto, ON
- Full-time
Platform Engineering at Rippling builds the systems that make entire categories of applications possible.
Added 1 hour ago
M
Senior Cloud Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Develop and maintain APIs, web services, and integration solutions across enterprise platforms.
Added 1 hour ago
C
Expert AI Engineering-CA
CN
Quebec, QC
- Full-time
The incumbent is responsible for designing, building, integrating, and operationalizing enterprise artificial intelligence (AI) solutions that support CN's next generation of data,…
Added 1 hour ago
P
GTM Strategy & Revenue Operations Manager
PakFactory
Toronto, ON
- Full-time
…transforming from a service business into a technology-powered platform. That means rebuilding our website, launching customer and vendor portals, and shipping AI products that change how…
Added 1 hour ago
RI
Lead Oracle Artificial Intelligence
Raas Infotek
ON · Ontario, Canada
- Contract
We are seeking a highly motivated and experienced Technical Lead, AI Delivery to join our Corporate Applications AI Solution Delivery Team. This role will lead the design, development,…
Added 1 hour ago
S
Sales Account Executive - SAP Academy for Customer Success - Toronto (Hybrid)
SAP
Toronto, ON
- Full-time
SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) - Knowledge in database and data management, analytics, application development and integration, intelligent…
Added 1 hour ago
S
Account Executive - SAP Academy for Customer Success - Montreal (Hybrid)
SAP
Montreal, QC
- Full-time
SAP Business Technology Platform (BTP) & SAP Business Data Cloud (BDC) - Knowledge in database and data management, analytics, application development and integration, intelligent…
Added 1 hour ago
AI
Senior L3 AI Engineer
Apptoza Inc.
Montreal, QC
- Full-time
6+ years in an engineering, platform or senior technical support role in enterprise environments (financial services preferred).

Hays

Scrum Master

Toronto, ON, Canada

Pay Range: $30/hr to $40/hr on Inc · Contract

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Job details

Pay: Pay Range: $30/hr to $40/hr on Inc
Job type: Contract
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Pay Range: $30/hr to $40/hr on Inc

Work Arrangement: Hybrid 1 day (Thursday) onsite per week

Your New Company

Your New Role

The Senior Scrum Master will bring delivery discipline, visibility, and coordination across Product, AI/ML Engineering, Contact Center, QA, .CA, platform, architecture, and external partners. Portfolio examples include Magic Apron Assistant, AI Conductor / agent orchestration, Post-Purchase / Damaged Goods, Price Match, QC Warranty, and Eco Fee. Assignments are not guaranteed or permanent.
This role goes beyond ceremonies, supporting delivery governance without owning product prioritization, architecture, engineering decisions, or production incident response.

What You Need to Do

What You'll Need to Succeed:

The successful candidate will facilitate planning, standups, reviews, retrospectives, and refinement activities while coaching teams, removing impediments, and improving delivery predictability.
You will coordinate cross-team milestones, deliverables, dependencies, and shared resources across concurrent initiatives while supporting integrated delivery and release planning.
The role requires maintaining RAID, decision, and action logs, surfacing risks early, facilitating resolution and escalation, and following actions through to closure.
You will coordinate UAT, testing, go/no-go preparation, deployment dependencies, and handovers while ensuring readiness gaps are visible to accountable owners.
The position involves providing concise business and technology updates, facilitating working sessions and governance meetings, and maintaining current and accessible delivery documentation.

Required Qualifications:

7+ years as a Scrum Master or Agile delivery lead in enterprise technology, coordinating multiple cross-functional teams and external vendors.
Strong Agile/Scrum, delivery governance, dependency, risk, and release management experience.
Proficiency in Jira and Confluence or equivalent tools.
Experience with software engineering, APIs, integrations, cloud platforms, and QA/testing.
Strong facilitation, organization, communication, and problem-solving skills.
Ability to work independently and influence stakeholders without direct authority in complex organizations.

Preferred Qualifications:

Contact Center, customer service, or customer-facing digital delivery experience.
AI/ML, generative AI, conversational AI, and agent-related experience.
GCP or similar cloud platform experience.
AI release readiness and enterprise-scale Agile coordination experience.
CSM or PSM certification.
AI exposure is an advantage, not a requirement; this is not an AI engineering role.

What Success Looks Like:

First 90 days: clear initiative visibility, reliable Agile cadences, current milestones and RAID/action logs, stronger cross-team coordination, improved release readiness and stakeholder communication, and sustained knowledge continuity. These are expected outcomes, not guaranteed commitments.

What You'll Get in Return:

You will have the opportunity to work with a talented team of professionals in a dynamic and supportive environment. The organization is offering competitive compensation, professional development opportunities, and the chance to contribute to high-impact AI and Contact Center transformation initiatives.

What You Need to Do Now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position.

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More about this job

Responsibilities

Facilitate Agile ceremonies and coach teams while coordinating milestones, dependencies, shared resources, and integrated release planning across concurrent initiatives. Maintain delivery and risk logs, support testing and deployment readiness, escalate issues, and provide clear stakeholder updates and documentation.

Requirements

Requires 7+ years as a Scrum Master or Agile delivery lead in enterprise technology, with experience coordinating cross-functional teams and vendors. Candidates should have strong Agile, governance, risk, dependency, and release management skills; proficiency with Jira and Confluence or equivalent tools; and familiarity with software engineering, APIs, integrations, cloud platforms, and QA/testing.

Skills

Scrum Facilitation
Agile Delivery
Cross-Team Coordination
Delivery Governance
Dependency Management
Risk Management
Release Management
Jira
Confluence
Software Engineering
APIs
Integrations
Cloud Platforms
QA and Testing
Stakeholder Communication
UAT Coordination

Benefits

Professional Development Opportunities
Competitive Compensation

Visa sponsorship

Not detected in the job text

Keywords

Scrum Master
Agile Delivery
Scrum
Jira
Confluence
Delivery Governance
Dependency Management
Risk Management
Release Management
RAID Logs
UAT
QA
Software Engineering
APIs
Integrations
Cloud Platforms
GCP
AI/ML
Generative AI
Conversational AI
Agent Orchestration
Contact Center
Customer Service
Cross-Functional Teams
External Vendors
CSM
PSM
Go/No-Go Preparation
Deployment Readiness

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