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Added 4 mins ago
TI
Customer Supply Chain Analyst
TTI, Inc.
Toronto, ON
- Full-time
At TTI, people come for the opportunity and stay for the culture!
Added 4 mins ago
TR
Staff Software Engineer - II (KeyCite)
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
Added 4 mins ago
TG
AI Governance & Policy Intern
TMX Group
Toronto, ON
- $20 to $23 CAD / hour
- Full-time
…cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas,…
Added 4 mins ago
T
Personal Banking Associate Trainee
TD
Surrey, BC
- Full-time
…may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 4 mins ago
T
Business Systems Analyst III
TD
London, ON · Toronto, ON
- Full-time
…may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 4 mins ago
Senior Actuarial Analyst
Lyft
Toronto, ON
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
Added 4 mins ago
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Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 4 mins ago
Senior Customer Engineer, Named Enterprise - Montreal, QC
Cloudflare
Montreal, QC
Added 4 mins ago
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Personal Banking Associate Trainee - Mandarin or Cantonese Language Skills an Asset (Chinatown Branch)
TD
Vancouver, BC
- Full-time
…may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 4 mins ago
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Personal Banking Associate Trainee - Korean Language Skills an Asset
TD
Vancouver, BC
- Full-time
…may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 4 mins ago
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Product Owner I - AskHR
TD
London, ON · Toronto, ON
- Full-time
…may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 4 mins ago
T
PIA Client Service Associate
TD
Markham, ON
- Full-time
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the…
Added 4 mins ago
T
Customer Experience Associate
TD
Vancouver, BC
- Part-time
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the…
Added 4 mins ago
T
Senior FCRM Testing Analyst (5721, 5722, 5723, 5724)
TD
Toronto, ON
- Full-time
…may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 4 mins ago
Warehouse Associate - 3-Month Contract
Hollywood Bowl Group
Oakville, ON
Ongoing training and development, with the opportunity to fast track your career
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Manager, FCRM Testing (5720)
TD
Toronto, ON
- Full-time
…may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational…
Added 4 mins ago
Mental Health Clinician, Geriatric Psychiatry
Sinai Health
Toronto, ON
…Health Clinician, Geriatric Psychiatry you'll have the unique opportunity to make a tangible difference in people's lives, forging connections as you guide them on their journey to mental…
Added 4 mins ago
Employer Liaison - Integrated Employment Services (Newmarket)
ACCES Employment
Newmarket, ON
Contract Length: 1-year contract with opportunity for extension
Added 4 mins ago
Retail Experience Lead
Fire & Flower Inc.
Mississauga, ON
Opportunity to work with a best-in-class team
Added 4 mins ago
Produce - Clerk Sales/Service - Tier II SW
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Swift Current, SK
…to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please…
Added 4 mins ago
Administration & Systems - Clerk File Maintenance
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Antigonish, NS
…to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please…
Added 4 mins ago
Meat & Seafood - Clerk Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Saint John, NB
…to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please…
Added 4 mins ago
Health Safety and Wellness Manager
Conestoga Meats
Breslau, ON
…and training for all roles and succession planning to align job interests and potential. Hiring from within is our go to growing our own right…
Added 4 mins ago
Key Accounts Manager- Southwestern Ontario
Vacances Air Canada Vacations / Air Canada Rouge
Mississauga, ON
Don’t miss this opportunity! Submit your application by November 13, 2026 to be considered for this exciting opportunity.
Added 4 mins ago
HR
Spécialiste, Conseiller(ère) Beauté Désigné(e) /Specialist, Designated Beauty Advisor - Tom Ford
Holt Renfrew
Montreal, QC
- Full-time
A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and…

Hays

Scrum Master

Toronto, ON, Canada

Pay Range: $30/hr to $40/hr on Inc · Contract

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Job details

Pay: Pay Range: $30/hr to $40/hr on Inc
Job type: Contract
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Pay Range: $30/hr to $40/hr on Inc

Work Arrangement: Hybrid 1 day (Thursday) onsite per week

Your New Company

Your New Role

The Senior Scrum Master will bring delivery discipline, visibility, and coordination across Product, AI/ML Engineering, Contact Center, QA, .CA, platform, architecture, and external partners. Portfolio examples include Magic Apron Assistant, AI Conductor / agent orchestration, Post-Purchase / Damaged Goods, Price Match, QC Warranty, and Eco Fee. Assignments are not guaranteed or permanent.
This role goes beyond ceremonies, supporting delivery governance without owning product prioritization, architecture, engineering decisions, or production incident response.

What You Need to Do

What You'll Need to Succeed:

The successful candidate will facilitate planning, standups, reviews, retrospectives, and refinement activities while coaching teams, removing impediments, and improving delivery predictability.
You will coordinate cross-team milestones, deliverables, dependencies, and shared resources across concurrent initiatives while supporting integrated delivery and release planning.
The role requires maintaining RAID, decision, and action logs, surfacing risks early, facilitating resolution and escalation, and following actions through to closure.
You will coordinate UAT, testing, go/no-go preparation, deployment dependencies, and handovers while ensuring readiness gaps are visible to accountable owners.
The position involves providing concise business and technology updates, facilitating working sessions and governance meetings, and maintaining current and accessible delivery documentation.

Required Qualifications:

7+ years as a Scrum Master or Agile delivery lead in enterprise technology, coordinating multiple cross-functional teams and external vendors.
Strong Agile/Scrum, delivery governance, dependency, risk, and release management experience.
Proficiency in Jira and Confluence or equivalent tools.
Experience with software engineering, APIs, integrations, cloud platforms, and QA/testing.
Strong facilitation, organization, communication, and problem-solving skills.
Ability to work independently and influence stakeholders without direct authority in complex organizations.

Preferred Qualifications:

Contact Center, customer service, or customer-facing digital delivery experience.
AI/ML, generative AI, conversational AI, and agent-related experience.
GCP or similar cloud platform experience.
AI release readiness and enterprise-scale Agile coordination experience.
CSM or PSM certification.
AI exposure is an advantage, not a requirement; this is not an AI engineering role.

What Success Looks Like:

First 90 days: clear initiative visibility, reliable Agile cadences, current milestones and RAID/action logs, stronger cross-team coordination, improved release readiness and stakeholder communication, and sustained knowledge continuity. These are expected outcomes, not guaranteed commitments.

What You'll Get in Return:

You will have the opportunity to work with a talented team of professionals in a dynamic and supportive environment. The organization is offering competitive compensation, professional development opportunities, and the chance to contribute to high-impact AI and Contact Center transformation initiatives.

What You Need to Do Now:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

This posting is for an existing vacancy with the organization.

AI may be used to screen, assess or select applicants for the position.

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More about this job

Responsibilities

Facilitate Agile ceremonies and coach teams while coordinating milestones, dependencies, shared resources, and integrated release planning across concurrent initiatives. Maintain delivery and risk logs, support testing and deployment readiness, escalate issues, and provide clear stakeholder updates and documentation.

Requirements

Requires 7+ years as a Scrum Master or Agile delivery lead in enterprise technology, with experience coordinating cross-functional teams and vendors. Candidates should have strong Agile, governance, risk, dependency, and release management skills; proficiency with Jira and Confluence or equivalent tools; and familiarity with software engineering, APIs, integrations, cloud platforms, and QA/testing.

Skills

Scrum Facilitation
Agile Delivery
Cross-Team Coordination
Delivery Governance
Dependency Management
Risk Management
Release Management
Jira
Confluence
Software Engineering
APIs
Integrations
Cloud Platforms
QA and Testing
Stakeholder Communication
UAT Coordination

Benefits

Professional Development Opportunities
Competitive Compensation

Visa sponsorship

Not detected in the job text

Keywords

Scrum Master
Agile Delivery
Scrum
Jira
Confluence
Delivery Governance
Dependency Management
Risk Management
Release Management
RAID Logs
UAT
QA
Software Engineering
APIs
Integrations
Cloud Platforms
GCP
AI/ML
Generative AI
Conversational AI
Agent Orchestration
Contact Center
Customer Service
Cross-Functional Teams
External Vendors
CSM
PSM
Go/No-Go Preparation
Deployment Readiness

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