Scrum Master

Location: Waterloo, ON

Work Arrangement: Hybrid

Hours: Monday to Friday, 9:00 AM – 5:00 PM

Rate: $65/hour CAD to 70/hour CAD

About the Role

We are seeking an experienced and highly motivated Scrum Master to join the Enterprise Data & Analytics Enablement (EDAE) team. This role is ideal for a servant leader who thrives in Agile environments and is passionate about enabling high-performing teams, driving continuous improvement, and fostering a data-driven culture.

The successful candidate will work closely with Product Owners, delivery teams, and key stakeholders to facilitate Agile practices, remove roadblocks, and ensure successful delivery of data and analytics solutions within a fast-paced and dynamic environment.

Key Responsibilities

• Facilitate all Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.
• Coach teams on Agile and Scrum practices, helping them mature and continuously improve.
• Support Product Owners with backlog refinement, prioritization, release planning, and roadmap execution.
• Identify, track, and remove impediments that may impact team delivery.
• Promote transparency across Business, Technology, and Operations teams regarding delivery progress and Agile processes.
• Monitor team performance metrics and leverage insights to drive continuous improvement.
• Ensure Agile artifacts and documentation, including roadmaps, backlogs, release plans, and sprint deliverables, are effectively maintained.
• Foster collaboration, trust, and accountability within cross-functional teams.
• Support adherence to organizational governance, policies, and delivery standards.
• Facilitate risk and issue management while escalating concerns appropriately.
• Act as a coach and mentor to team members, encouraging a culture of learning, adaptability, and innovation.

Required Qualifications

• 5+ years of experience as a Scrum Master supporting Agile delivery teams.
• 5+ years of experience in IT Project Management, Agile Transformation, Agile Coaching, or related disciplines.
• Strong experience facilitating Agile ceremonies and managing Scrum processes.
• Deep understanding of Agile principles, Scrum frameworks, and team dynamics.
• Experience coaching cross-functional teams and influencing stakeholders at various levels.
• Strong problem-solving, organizational, analytical, and communication skills.
• Proven ability to build high-performing teams and foster collaboration.
• Solid understanding of the Software Development Life Cycle (SDLC).

Preferred Qualifications

• Certified Scrum Practitioner (CSP), Certified Scrum Coach (CSC), or similar Agile certification.
• SAFe Certification.
• Experience delivering Data & Analytics initiatives.
• Background in software development or technology delivery.
• Experience coaching development teams and scaling Agile practices.
• Experience implementing or supporting AI-driven solutions.
• Strong stakeholder management skills with the ability to navigate complex organizational environments.
• Confident facilitator capable of influencing decisions and driving outcomes.