Senior Application Support Analyst
- Toronto, ON, Canada
- Greater Toronto Area, Canada, Canada
$120,000 to $150,000 CAD / year · Full-time
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Job details
- Pay
- $120,000 to $150,000 CAD / year
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Senior Application Support Analyst
Overview
We are seeking an Application Support Analyst to provide advanced support for a critical Yardi environment. This role is heavily focused on system administration, SQL, reporting, data management, and integrations. The successful candidate will work primarily within Yardi's underlying data and technical architecture, supporting complex issues, system enhancements, reporting requirements, and data-related initiatives. This is a technical support position and is best suited to someone with hands-on Yardi and database experience rather than a business analyst or end-user support background.
Key Responsibilities
- Provide Level 3 support for the Yardi platform
- Write, optimize, and troubleshoot complex SQL queries
- Develop and maintain custom reports and reporting solutions
- Perform data extraction, data processing, and system integrations
- Support reporting, analytics, and database-related requests
- Assist with Yardi enhancements, upgrades, and ongoing platform improvements
- Investigate and resolve complex technical issues impacting system performance and functionality
Required Skills & Experience
- Strong SQL experience, including query writing, troubleshooting, optimization, and data analysis
- Hands-on experience supporting and working within Yardi
- Experience with reporting, data integrations, and data management within Yardi
- Experience working with databases and enterprise applications
- Strong analytical and problem-solving skills
- Experience providing Level 2 or Level 3 application support within an enterprise environment
- Technical mindset with a focus on systems, data, and application support
Nice to Have
- Experience supporting additional enterprise applications
- Exposure to application development, scripting, or software implementation projects
- Experience with report development, business intelligence, or database administration
- Knowledge of API integrations and data migration activities
Key Technologies
- Yardi
- SQL
- Reporting & Analytics
- Data Integration
- Enterprise Applications
- Database Support
- System Troubleshooting
More about this job
Responsibilities
Provide Level 3 technical support for the Yardi platform, including troubleshooting complex issues and supporting system enhancements and upgrades. Develop and optimize SQL queries and reports, and handle data extraction, processing, integrations, and database-related requests.
Requirements
Requires hands-on Yardi experience, strong SQL skills, and experience with reporting, data integrations, data management, databases, and enterprise application support. Candidates should have Level 2 or Level 3 support experience, strong analytical and problem-solving abilities, and a technical focus on systems and data.
Skills
- SQL
- Yardi
- Application Support
- Database Support
- Report Development
- Data Integration
- Data Management
- Data Analysis
- Data Processing
- System Administration
- Enterprise Applications
- System Troubleshooting
- Reporting And Analytics
- Problem-Solving
- API Integrations
- Data Migration
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Customer Service & Support
- Data & Analytics
- Software
Keywords
- Yardi
- SQL
- Level 3 Support
- Application Support
- System Administration
- Report Development
- Reporting Solutions
- Reporting And Analytics
- Data Extraction
- Data Processing
- Data Integration
- Data Management
- Database Support
- Enterprise Applications
- System Enhancements
- System Upgrades
- System Performance
- Technical Troubleshooting
- Business Intelligence
- Database Administration
- API Integrations
- Data Migration
- Application Development
- Scripting
- Software Implementation