Senior Backup Administrator

Job Title: Senior Backup Administrator

Location: Downtown Toronto (three days onsite)

Job type: Permanent /Full-time

Rate: CAD90k- CAD120k/annum

Responsibilities

Your Role

• You will administer and maintain enterprise backup platforms, policies, schedules, storage targets, and retention configurations.
• Monitor daily backup jobs, investigate failures, perform root cause analysis, and drive timely remediation.
• Perform file-level, server-level, virtual machine, database, and application recovery activities as required.
• Design and validate backup and recovery procedures to meet defined business continuity, disaster recovery, RPO, and RTO requirements.
• Support regular restore testing, disaster recovery exercises, and evidence collection for audit and compliance purposes.
• Manage backup capacity, deduplication, storage utilization, replication, archiving, and lifecycle management.
• Implement and maintain secure backup practices, including access control, encryption, immutability, and ransomware-resilient recovery approaches.
• Develop and maintain operational documentation, runbooks, knowledge base articles, technical diagrams, and standard operating procedures.
• Coordinate with infrastructure, database, application, security, network, and vendor teams to resolve backup-related incidents and service requests.
• Participate in change management, incident management, problem management, and on-call support rotations as required.
• Identify opportunities to automate repetitive backup administration tasks using scripting, orchestration tools and API integration.
• Provide technical guidance and mentoring to junior backup or infrastructure administrators.

Qualifications

About You

Required Qualifications

• You must have a Bachelor’s degree in Information Technology, Computer Science, Engineering, or equivalent professional experience.
• 5-8 or more years of hands-on experience administering enterprise backup and recovery platforms.
• Strong experience with backup technologies such as Veritas NetBackup, NBU Flex Appliance, Commvault, Veeam, Rubrik, NinjaOne, or similar platforms.
• Experience supporting Windows, Linux, virtualization platforms, enterprise storage, and database backup integrations.
• Proven ability to design optimal database backup strategies, including backup frequency, retention, recovery models, and validation approaches aligned with business RPO, RTO, compliance, and resiliency requirements.
• Good understanding of backup methodologies, retention policies, disaster recovery concepts, and data protection best practices.
• Experience troubleshooting backup failures, storage issues, network connectivity, performance bottlenecks, and restore problems.
• Familiarity with IT service management processes, including incident, change, and problem management.
• Strong documentation, communication, analytical, and stakeholder management skills.

Preferred Skills and Experience

• Experience with cloud backup and archival services such as Microsoft Azure or AWS.
• Experience with immutable backup, cyber recovery vaults, and ransomware recovery strategies.
• Experience with scripting or automation using PowerShell, Python, Bash, or similar tools.
• Exposure to enterprise monitoring tools and reporting dashboards.
• Knowledge of storage technologies, tape libraries, SAN/NAS environments, deduplication appliances, MSDP within NetBackup Flex Appliance storage shelves, and object storage or blob-based storage.
• Relevant certifications such as ITIL Foundation, Microsoft, VMware, Linux, cloud, storage, or vendor-specific backup certifications.

Key Performance Indicators

• Backup job success rate and failure remediation time.
• Successful completion of scheduled restore tests and disaster recovery exercises.
• Compliance with defined RPO and RTO targets.
• Timely completion of incident, service request, and change tickets.
• Accuracy and completeness of backup documentation, reporting, and audit evidence.
• Capacity utilization trends and proactive storage planning outcomes.