Job Title: Senior Backup Administrator
Location: Downtown Toronto (three days onsite)
Job type: Permanent /Full-time
Rate: CAD90k- CAD120k/annum
Responsibilities
Your Role
- You will administer and maintain enterprise backup platforms, policies, schedules, storage targets, and retention configurations.
- Monitor daily backup jobs, investigate failures, perform root cause analysis, and drive timely remediation.
- Perform file-level, server-level, virtual machine, database, and application recovery activities as required.
- Design and validate backup and recovery procedures to meet defined business continuity, disaster recovery, RPO, and RTO requirements.
- Support regular restore testing, disaster recovery exercises, and evidence collection for audit and compliance purposes.
- Manage backup capacity, deduplication, storage utilization, replication, archiving, and lifecycle management.
- Implement and maintain secure backup practices, including access control, encryption, immutability, and ransomware-resilient recovery approaches.
- Develop and maintain operational documentation, runbooks, knowledge base articles, technical diagrams, and standard operating procedures.
- Coordinate with infrastructure, database, application, security, network, and vendor teams to resolve backup-related incidents and service requests.
- Participate in change management, incident management, problem management, and on-call support rotations as required.
- Identify opportunities to automate repetitive backup administration tasks using scripting, orchestration tools and API integration.
- Provide technical guidance and mentoring to junior backup or infrastructure administrators.
Qualifications
About You
Required Qualifications
- You must have a Bachelor’s degree in Information Technology, Computer Science, Engineering, or equivalent professional experience.
- 5-8 or more years of hands-on experience administering enterprise backup and recovery platforms.
- Strong experience with backup technologies such as Veritas NetBackup, NBU Flex Appliance, Commvault, Veeam, Rubrik, NinjaOne, or similar platforms.
- Experience supporting Windows, Linux, virtualization platforms, enterprise storage, and database backup integrations.
- Proven ability to design optimal database backup strategies, including backup frequency, retention, recovery models, and validation approaches aligned with business RPO, RTO, compliance, and resiliency requirements.
- Good understanding of backup methodologies, retention policies, disaster recovery concepts, and data protection best practices.
- Experience troubleshooting backup failures, storage issues, network connectivity, performance bottlenecks, and restore problems.
- Familiarity with IT service management processes, including incident, change, and problem management.
- Strong documentation, communication, analytical, and stakeholder management skills.
Preferred Skills and Experience
- Experience with cloud backup and archival services such as Microsoft Azure or AWS.
- Experience with immutable backup, cyber recovery vaults, and ransomware recovery strategies.
- Experience with scripting or automation using PowerShell, Python, Bash, or similar tools.
- Exposure to enterprise monitoring tools and reporting dashboards.
- Knowledge of storage technologies, tape libraries, SAN/NAS environments, deduplication appliances, MSDP within NetBackup Flex Appliance storage shelves, and object storage or blob-based storage.
- Relevant certifications such as ITIL Foundation, Microsoft, VMware, Linux, cloud, storage, or vendor-specific backup certifications.
Key Performance Indicators
- Backup job success rate and failure remediation time.
- Successful completion of scheduled restore tests and disaster recovery exercises.
- Compliance with defined RPO and RTO targets.
- Timely completion of incident, service request, and change tickets.
- Accuracy and completeness of backup documentation, reporting, and audit evidence.
- Capacity utilization trends and proactive storage planning outcomes.
